McDonald's

Name: McDonald's
Address: 2646 Jamacha Road, El Cajon, California, 92019, US
Telephone: (619) 670-3171
Price range: $
Rating: 2.1

$ • Fast Food, Coffee Shops, Burgers

Hours:
2646 Jamacha Road, El Cajon
(619) 670-3171

Menu Order Online

About McDonald's

McDonald's offers a clean environment, with bathrooms maintained regularly. The customer service, provided by staff like Alejandra and Miguel, is friendly and helpful. The menu features classic items like the Big Mac, which some customers crave. Recently, some staff have been more attentive, and customers appreciated when their orders, such as caramel frappes, are made exactly as requested. However, the restaurant has changed some procedures; sodas are no longer refillable on their own, and napkins and straws are only available upon request. Customers now often need to order via the kiosk, which can slow down service. Despite these changes, the restaurant provides reasonably fast service and is generally good. Some customers noted that in person, staff struggled to explain app charges, but this was seen as a tech issue rather than staff fault. Overall, it remains a typical McDonald's experience with moments of better service.