Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 3090 El Cerrito Plaza, El Cerrito, California, 94530, US
Telephone: (510) 524-8134
Price range: $
Rating: 2.9

$ • Coffee Shops

Hours:
3090 El Cerrito Plaza, El Cerrito
(510) 524-8134

Menu Order Online

About Starbucks

This Starbucks Coffee Company location offers a mixed experience. Customers appreciate the friendly and welcoming staff, with some employees going above and beyond, such as offering smiles, knowing preferences, and helping with various tasks. Many enjoy the good vibes created by the staff, especially those who speak Spanish. However, the store faces some issues. The restroom cleanliness is a concern, often being damp, muggy, and with a smell that can be unpleasant. Despite complaints and attempts to resolve the issue through customer service, no significant improvements have been reported.

The atmosphere of the store is also noted as lacking, with no designated space for customers to work or charge electronics, which can be frustrating for those wanting to get work done while enjoying their coffee. The store can be loud at times, but customers still enjoy the drinks, such as the Caramel Machiato, which is described as delicious and cold. Some mention that the store is a bit overpriced and mainly visit for drinks when hanging out with friends. Additionally, issues with restroom access and proper name spelling are noted, but service speed and beverage quality remain consistent. Overall, the location provides friendly service and good drinks, but improvements in cleanliness and ambiance could enhance the customer experience.