Subway
11430 San Pablo Ave Suite 700, El Cerrito
(510) 235-2640
Recent Reviews
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Subway is always a great choice for a fresh and quick meal. I really like how you can customize your sandwich with so many fresh toppings and bread options. The staff is friendly and makes the sandwiches just the way you want them. The restaurant is not enough clean and welcoming, and the food always tastes fresh. It’s a perfect spot for a healthy meal on the go!
Atmosphere: 3
Food: 3
Service: 3
Horrible customer service from manager and employees. Don’t bother ordering here very unprofessional. Ordered two sandwiches to eat with my pregnant gf and when it came to pick them up everything seemed fine at the moment. Came 5-10mins early to see if my order was ready but I had to wait and see them prep my sandwich.By the time it was ready I took it home and realized my food was cold,very dry, not to mention it’s a hot sub. Felt uncooked. Missing toppings.Looked my it was made with hatred.Called the store to see if I could get a refund or a new sandwich,but the workers decided to tell me to come back so I did. By the time I get there they denied my request and manager got very aggressive and told me since I got a promotional deal for my subs they shouldn’t be made the right way since I paid less than they are usually priced at. I looked to realize that they were being rude and telling me to not order ever again from that location since I was the problem here when all I wanted was a refund or a remake. My sandwiches were pretty much untouched except for a bite on each one and they took them back and didn’t want to give me a refund until I told them I would call the police for being unprofessional and rude. I got my refund after 10mins of arguing with the manager. Stay Away from here. Manager blamed cooperation for the promotion being to cheap for the effort to be put in on making my sandwich.
i found bug in the food
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and good food
Good Sandwiches. I sHared a 6" cold cut trio on whole wheat bread with all the fixings & a bag of chips w/ salt with another person.
Vegetarian options: Plenty of fresh vegetable choices.
Kid-friendliness: Pleasant atmosphere for families.
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo Footlong Regular Sub
Terrible costumer service and rude and serve black people with less care then everyone else
The sandwiches here are good enough, reliable, same as the other outlets. I bought my favorite, tuna with all the trtimmings.
Theirs a arab guy that seems to be the only one that works here. He seems to not understand english too well when i asked him do he accept the Subway coupons that you receive in mail. He said they don't accept subway coupons. So i asked why do you have coupons that you don't accept , he said cause their loosing money over them. So i asked him so why print them!So i went ahead and ordered any way. I got a 6 inch i just didnt like how tiny the bun shibbles up once it toasted its the size of a hotdog bun. And he put very little meat on it . Only 2 slices cut in half too make it look like 4 slices. What a ripoff. You cant even see the meat inside unless you open the sandwich up . It just looked like 2 buns glued together . 2 skinny buns the size of hotdog buns. It defiantly wasn't worth 10.00. With the coupon i could of saved 5.00 . But the subway on the corner of Stockton and San Pablo does accept coupons so ill go their next time for their little skinny sandwiches.
Terrible costumer service and rude and serve black people with less care then everyone else
I give it a two NOW because they no longer honor coupons. Some business is better than none. Sad to say...ADIOS
Restaurantji Recommends
Not too bad sandwiches for thee price
This is the only subway who dont take coupon.
The guy who work there refused to see my cupom very frustrating
No coupons or discounts accepted this Subway location. Be aware this location does not accept any subway coupons and does not participate in any discounts. I live less than a mile away and I am always getting subway coupons in the mail. finally decided to try it went and waited in a long line. had two sandwiches made and went to check out and they refused the BOGO coupon and were rude about it. Left with no food and they wasted my time. They shouldn’t send these coupons in the mail to nearby neighbors if they are not going to accept the coupons.
The guy who work there refused to see my cupom very frustrating
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