IHOP

755 N Pacific Coast Hwy, El Segundo
(310) 227-8300

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This happened a couple of weeks ago. June 25 (brunch time). Everything was ok until it was time to pay. My sister used her credit card to pay for our meal. And just when the server (didn't get his name, but he was the only server that time) was placing the amount, he already made a choice on how much his tip was going to be. We had planned on giving his tip in cash. We were running late because we had a plane to catch. Had we had time, we would have called him out and reprimanded...
IHOP is one of those household name, food establishments in the US. But the food and experience are bang average and do not represent good value for money. However, the food comes quickly and the service is friendly. I did love the pancakes though. If you need a quick, decent breakfast and don't mind paying $20+ for steak and eggs, it's not a bad shout and probably one of the best options in this particular area.
This location lacks current updates and not enough staff. My mom and I stopped by to lunch on a Tuesday, and it was busy. Unfortunately, I saw only 2 servers in the entire time and no host. Servers were doing triple jobs as host, server, and taking payments.
I did not see a manager on duty... jumm, what is going on?

Overall, not good!

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