the carrot cake cupcake is to die for but when I get there they always run out which makes me very sad :(
Letty Murillo
I love the cupcakes from this place. They are big, tasty, moist and the staff is nice. My only problem is with the pricing. Not sure why some cost more than others. They were all pretty much the same size with around the same amount of ingredients. I get the vegan ones being a bit more. But it just confused me a bit. Prices should be put on the signs that described what's in the cupcakes. Other than that I'll be coming here again. It's one of my favorites.
Tanya B.
I was so excited to fill my sweet tooth craving, Everything was so aestheticallypleasing. I ordered 2 cupcakes a Strawberry and chocolate cream. I went for the chocolate one first and half way through I had a hair that was baked in to the cupcakes. Disappointed ?
Oscar Gallardo
Cashless business so my elderly parents can’t purchase. Is everyone ok w this?? I think in this neighborhood it’s not a big deal.
Betty V.
I've been meaning to visit for a long time but life got in the way. I had some business that took me to downtown el segundo and made a pit stop for the cookie monster cupcake. I definitely enjoyed the selection of cookie monster, strawberry and a ding dong like cupcake. I'm glad to have finally tried this bakery and I like the size and nostalgic taste of these cupcakes. Move over Sprinkles, I may have a new favorite...PS My dogs are fans of their pupcakes.
Iveth Z.
Delicious! My favorite was the strawberry. I had the birthday cake, strawberry, and vanilla. My husband devoured one so fast I didn't even take note of what it was. I want to say it was red velvet. I got them for his birthday and he had first dibs. They are big and fluffy. There's a lot of frosting on them so nice if you're a gourmet frosting lover. I scrapped a little off bit enjoyed it anyway. The cake is so good! I would recommend these for especial occasions and gifts since they are so pretty. They come in a cute pink box. Go early if you want a larger selection. There were limited quantities and flavors because I went at the end of the day. I was just grateful they had any left for my hubby.
M D.
EDIT 2 - Maggie uploaded a photo! She conveniently left out pertinent information, such as date stamps. Given that dates are at the center of this dispute, I added some photos of my own. My favorite is the "order confirmation" that was sent to me *after* the alleged pickup date that I maintain I did not set. This was not a forward of a existing email - the header clearly shows that it was a brand new message. A "new restaurant order" on 8-7, for an 8-6 pickup. This is nothing less than revisionist history.I also included the photo of the only email that I *did* get before this whole saga began, on August 4th immediately after I entered the order, exactly as I claim in my review. You'll note that there's no pickup time whatsoever on this receipt.I can only interpret Maggie not replying to my other points as a sign that she doesn't want to continue down those paths of discussion. I wonder why.Probably because I did not speak with her on the phone, despite her claims that I was unpleasant.Probably because they did indeed sign me up for their loyalty program without my consent, causing my phone to get unwanted text spam.Probably because I never asked for them to redo the order for free.If you're stopping by this business to just grab a quick snack, you'll probably have a good experience. Be wary of placing a large order.Have a great day, Maggie!EDIT - Responding to the comments left by Maggie.Hi Maggie!1. Of course I'm upset, you guys have charged me for product I never received and at this point can't use. I called to try and work something out, but couldn't get anywhere with whoever it is that answers the phone there. To be explicitly clear, "work something out" does not mean "redo my order for free." I never asked for anything along those lines.2. I don't recall speaking with you. Were you the person that answered the phone?3. I didn't "demand" anything. I asked what could be done to ensure that I could have fresh cupcakes for the intended order date, and the person on the phone said "nothing". 4. I placed the order ON 8-4. Words matter here. I think you're trying to say I placed it FOR 8-6, which I maintain that I did not do. The lack of attention to detail here is telling, considering you insist that I made a mistake. Thank you for the life tip. Here's one for you in kind - invest in some better situational awareness customer service skills for your staff. They probably should have gotten a manager involved. None of this had to happen. ------4 stars for the cupcakes.0 stars for the service.I placed an order on 8-4, for 3 dozen cupcakes for a birthday party, meant to be picked up a week later on 8-12. I got an automatic email receipt showing me when the order was placed and the total, but not the pickup time. On 8-6 I got a call from a number I didn't recognize, so I ignored it. It turned out to be Smallcakes calling me just before they closed saying that my order was ready for pickup.On 8-7, I called to talk through the situation. I was told that I got two emails, including one with the pickup time (I did not). They told me to "check my junk mail" and that "I must have made a mistake when I put in my order". I was ultimately told that they couldn't do anything to help me. I let them know that I'd have no choice but to dispute the charge with my bank. The person on the phone said "ok."Minutes after I got off of the phone, I magically got a second email that included the pickup time that they claimed I set (I did not.)I also was unwillingly signed up for their loyalty rewards service and have been getting unwelcome text messages on my phone. I would have loved to work together with these people to find an amicable solution. They seemed to want me to just serve old cupcakes or eat the 180 dollar loss. I will never be back. It's too bad, the cupcakes are pretty good.
M. B.
I had to finally take the time to write a review... The cupcakes and ice cream are freshly made daily and it's noticeable in every bite you take. The cupcakes are perfectly moist. The ice cream is creamy and melts in your mouth. I've tried most of their cupcakes and ice cream flavors and its so hard to chose because they're ALL so good!I like that the location is also on Main St so you can go to this place after a nearby dinner or go for a stroll after visiting this place. It's also close to Dockweiler Beach and LAX. The place is also always very clean and everyone is very friendly. Definitely recommend!
Sandra B.
Such delicious and pretty cupcakes ! Super moist, perfectly balanced ! We loved that they weren't overly sweet like other places. The cream cheese frosting was delicious, velvety, smooth and fluffy !! Can't wait to go back and try more flavors. Our puppies loved the doggie cupcake (they tend to be super picky).
Alicia Henry
Super cute! My suggestion would be to offer small ones for pick up, not preorder only. In this economy, the 12 price is kinda high! didn’t want to buy 12 huge ones for my coworkers so I bought 8 and we had to cut. Would have preferred the small portions already and then I could have gotten a mini.
Super rude staff. Gave me the wrong cupcake and then wouldn’t switch it. Good cupcakes but very turned off from coming back due to the incredibly rude staff and treatment.
Alison B.
Super delicious carrot cupcake with the best not-too-sweet cream cheese frosting! Bought one to share and was immediately sad that I didn't have a whole one to myself. Very friendly people working at the counter. Will be back to try more flavors.
Cindy B.
I am a súper cake / cupcake picky eater! Super high standards for my cupcakes. And this has met them all! - moist - balanced sweet flavor - icing is more on the creamier side than the elementary school sugar grainy frostings we all grew up on - mix of flavors is amazing! I always get the dog pup cake too and my dog gives it . My go to for cupcakes when the sweet cravings kick in. Staff has always been great ... I usually just go in and get my order to go.
Lia E.
Perfection! No other bakery compares. I love the creativity this location gives on a weekly basis. My favorites are the peanut butter, Oreo, tres leches (seasonal) and so many others. Sweet, Gourmet, and Savory. I wish they made tier cakes but the cupcakes are just enough. The cookies are amazing and 9/10 come stuffed. They have vegan and gluten free options. I have a new pet Frenchie and I can't wait to take my pup for his mini pet friendly treat. This location is inclusive and caters to all diets and even your furry friends.
Hillary M.
I am a repeat customer. Not only are their cupcakes amazing but their cookies are also to die for. Every item they have is packed full of flavor- very M-O-I-S-T (ugh, that word is gross ) and I've never eaten anything from there I didn't love. They also are very generous with their awards system. Whether you go into the store (so fun!) or you order delivery (always speedy) you will not be disappointed. If for some reason you are, then you need to cleanse your palate .
the carrot cake cupcake is to die for but when I get there they always run out which makes me very sad :(
I love the cupcakes from this place. They are big, tasty, moist and the staff is nice. My only problem is with the pricing. Not sure why some cost more than others. They were all pretty much the same size with around the same amount of ingredients. I get the vegan ones being a bit more. But it just confused me a bit. Prices should be put on the signs that described what's in the cupcakes. Other than that I'll be coming here again. It's one of my favorites.
I was so excited to fill my sweet tooth craving, Everything was so aestheticallypleasing. I ordered 2 cupcakes a Strawberry and chocolate cream. I went for the chocolate one first and half way through I had a hair that was baked in to the cupcakes. Disappointed ?
Cashless business so my elderly parents can’t purchase. Is everyone ok w this?? I think in this neighborhood it’s not a big deal.
I've been meaning to visit for a long time but life got in the way. I had some business that took me to downtown el segundo and made a pit stop for the cookie monster cupcake. I definitely enjoyed the selection of cookie monster, strawberry and a ding dong like cupcake. I'm glad to have finally tried this bakery and I like the size and nostalgic taste of these cupcakes. Move over Sprinkles, I may have a new favorite...PS My dogs are fans of their pupcakes.
Delicious! My favorite was the strawberry. I had the birthday cake, strawberry, and vanilla. My husband devoured one so fast I didn't even take note of what it was. I want to say it was red velvet. I got them for his birthday and he had first dibs. They are big and fluffy. There's a lot of frosting on them so nice if you're a gourmet frosting lover. I scrapped a little off bit enjoyed it anyway. The cake is so good! I would recommend these for especial occasions and gifts since they are so pretty. They come in a cute pink box. Go early if you want a larger selection. There were limited quantities and flavors because I went at the end of the day. I was just grateful they had any left for my hubby.
EDIT 2 - Maggie uploaded a photo! She conveniently left out pertinent information, such as date stamps. Given that dates are at the center of this dispute, I added some photos of my own. My favorite is the "order confirmation" that was sent to me *after* the alleged pickup date that I maintain I did not set. This was not a forward of a existing email - the header clearly shows that it was a brand new message. A "new restaurant order" on 8-7, for an 8-6 pickup. This is nothing less than revisionist history.I also included the photo of the only email that I *did* get before this whole saga began, on August 4th immediately after I entered the order, exactly as I claim in my review. You'll note that there's no pickup time whatsoever on this receipt.I can only interpret Maggie not replying to my other points as a sign that she doesn't want to continue down those paths of discussion. I wonder why.Probably because I did not speak with her on the phone, despite her claims that I was unpleasant.Probably because they did indeed sign me up for their loyalty program without my consent, causing my phone to get unwanted text spam.Probably because I never asked for them to redo the order for free.If you're stopping by this business to just grab a quick snack, you'll probably have a good experience. Be wary of placing a large order.Have a great day, Maggie!EDIT - Responding to the comments left by Maggie.Hi Maggie!1. Of course I'm upset, you guys have charged me for product I never received and at this point can't use. I called to try and work something out, but couldn't get anywhere with whoever it is that answers the phone there. To be explicitly clear, "work something out" does not mean "redo my order for free." I never asked for anything along those lines.2. I don't recall speaking with you. Were you the person that answered the phone?3. I didn't "demand" anything. I asked what could be done to ensure that I could have fresh cupcakes for the intended order date, and the person on the phone said "nothing". 4. I placed the order ON 8-4. Words matter here. I think you're trying to say I placed it FOR 8-6, which I maintain that I did not do. The lack of attention to detail here is telling, considering you insist that I made a mistake. Thank you for the life tip. Here's one for you in kind - invest in some better situational awareness customer service skills for your staff. They probably should have gotten a manager involved. None of this had to happen. ------4 stars for the cupcakes.0 stars for the service.I placed an order on 8-4, for 3 dozen cupcakes for a birthday party, meant to be picked up a week later on 8-12. I got an automatic email receipt showing me when the order was placed and the total, but not the pickup time. On 8-6 I got a call from a number I didn't recognize, so I ignored it. It turned out to be Smallcakes calling me just before they closed saying that my order was ready for pickup.On 8-7, I called to talk through the situation. I was told that I got two emails, including one with the pickup time (I did not). They told me to "check my junk mail" and that "I must have made a mistake when I put in my order". I was ultimately told that they couldn't do anything to help me. I let them know that I'd have no choice but to dispute the charge with my bank. The person on the phone said "ok."Minutes after I got off of the phone, I magically got a second email that included the pickup time that they claimed I set (I did not.)I also was unwillingly signed up for their loyalty rewards service and have been getting unwelcome text messages on my phone. I would have loved to work together with these people to find an amicable solution. They seemed to want me to just serve old cupcakes or eat the 180 dollar loss. I will never be back. It's too bad, the cupcakes are pretty good.
I had to finally take the time to write a review... The cupcakes and ice cream are freshly made daily and it's noticeable in every bite you take. The cupcakes are perfectly moist. The ice cream is creamy and melts in your mouth. I've tried most of their cupcakes and ice cream flavors and its so hard to chose because they're ALL so good!I like that the location is also on Main St so you can go to this place after a nearby dinner or go for a stroll after visiting this place. It's also close to Dockweiler Beach and LAX. The place is also always very clean and everyone is very friendly. Definitely recommend!
Such delicious and pretty cupcakes ! Super moist, perfectly balanced ! We loved that they weren't overly sweet like other places. The cream cheese frosting was delicious, velvety, smooth and fluffy !! Can't wait to go back and try more flavors. Our puppies loved the doggie cupcake (they tend to be super picky).
Super cute! My suggestion would be to offer small ones for pick up, not preorder only. In this economy, the 12 price is kinda high! didn’t want to buy 12 huge ones for my coworkers so I bought 8 and we had to cut. Would have preferred the small portions already and then I could have gotten a mini.
Restaurantji Recommends
Super rude staff. Gave me the wrong cupcake and then wouldn’t switch it. Good cupcakes but very turned off from coming back due to the incredibly rude staff and treatment.
Super delicious carrot cupcake with the best not-too-sweet cream cheese frosting! Bought one to share and was immediately sad that I didn't have a whole one to myself. Very friendly people working at the counter. Will be back to try more flavors.
I am a súper cake / cupcake picky eater! Super high standards for my cupcakes. And this has met them all! - moist - balanced sweet flavor - icing is more on the creamier side than the elementary school sugar grainy frostings we all grew up on - mix of flavors is amazing! I always get the dog pup cake too and my dog gives it . My go to for cupcakes when the sweet cravings kick in. Staff has always been great ... I usually just go in and get my order to go.
Perfection! No other bakery compares. I love the creativity this location gives on a weekly basis. My favorites are the peanut butter, Oreo, tres leches (seasonal) and so many others. Sweet, Gourmet, and Savory. I wish they made tier cakes but the cupcakes are just enough. The cookies are amazing and 9/10 come stuffed. They have vegan and gluten free options. I have a new pet Frenchie and I can't wait to take my pup for his mini pet friendly treat. This location is inclusive and caters to all diets and even your furry friends.
I am a repeat customer. Not only are their cupcakes amazing but their cookies are also to die for. Every item they have is packed full of flavor- very M-O-I-S-T (ugh, that word is gross ) and I've never eaten anything from there I didn't love. They also are very generous with their awards system. Whether you go into the store (so fun!) or you order delivery (always speedy) you will not be disappointed. If for some reason you are, then you need to cleanse your palate .