Jack in the Box

4080 San Pablo Dam Rd, El Sobrante
(510) 223-3354

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Recent Reviews

I wanted to share my experience from Jack in the Box on 11/18 after submitting a mobile app refund request on 11/16 and not being able to reach anyone. When I returned today, I was immediately greeted by Manager Olga P. and her amazing team — and let me just say, their customer service was next level.

Olga welcomed me with a smile, listened to my situation, and made sure everything was handled quickly and professionally. The employees were just as friendly,...
I couldn’t get a DoorDash order from you because either your new menu is messing with DD’s mobile ordering protocol or your so called “system” isn’t working properly. Really?? Fix it now or you will lose a customer forever.
I have been going to this particular location for decades. I love their tacos, but the sauce is a little too spicy for me...so, I simply order light on the sauce and they get it right every time. I also like my fries on the lighter side, so when I order fries, I ask them to be light. I always get them perfectly. I mentioned this to a friend who said, "oh no, I don't like light fries. Their fries are perfect." It's all up to taste. Simply ask how you want your...

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