Captain Crab Seafood Restaurant - Elk Grove

I went to celebrate my birthday. I live next door. The food has been good since they opened. I enjoy the crab boils but the catfish, oysters and shrimp combo with sweet potatoes or Cajun fries are good too. Customer friendly service.

Atmosphere: 5

Food: 5

Service: 5

Don't even bother coming in at 9 pm. Even though hours of operation shows open til 10pm for dine- in, they won't sit you anymore and offer only to go order.

Atmosphere: 1

Food: 1

Service: 1

I like the comfortable and huge dining room at Captain Crab Seafood Restaurant in Elk Grove. They have one of the biggest dining rooms for the type of boiling seafood restaurant in the Sacramento area. However, I wish the favor could be a little stronger on their boiling seafood. I have the Cajun seasoning with medium spicy. It hardly tasted of any seasoning at all. It is very little spicy as well. So you may want to order flaming hot or volcano if you like spicy seafood. The Cajun fries don’t taste with enough seasoning as well. The service is slow, considering not too many customers dine in at the time.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Country Boil Shrimp, Dungeness Crab

Dear Captain Crab Management,

I am writing to formally report a deeply disappointing and hurtful experience I had at your location on June 18 at approximately 9:20 PM.

As I approached the main entrance, I noticed that foggers were running, which made it unsafe to enter through that door. I chose to enter through an alternate door that was already open. Upon entering, the receptionist on duty treated me with shocking disrespect and displayed clear bias based on my skin color. Her tone, body language, and words were inappropriate, unwelcoming, and humiliating.

This kind of discriminatory behavior is unacceptable, especially in a professional and customer-facing environment. I kindly request that management and higher authorities review the security footage from the time and date mentioned, and take appropriate disciplinary action against the receptionist involved. Such behavior must be addressed so that no other customer has to experience racism or prejudice at your establishment.

I hope your team takes this matter seriously and ensures a respectful, inclusive atmosphere for all patrons in the future.

Atmosphere: 1

Food: 1

Service: 1

Great food, service and atmosphere!!

Atmosphere: 5

Food: 5

Service: 5

My first Seafood boil in a very long time. While I'm not a pro in this field, as a customer i was pleased. For me the food was great, the portions were generous, and the price was fair. Everyone in our party of three agreed here.

Other reviews have probably beaten this to death, but the furniture/decor needs work for sure. Service was great, props to the team there. We were not the easiest bunch, but nonetheless they were patient and kind. All three of us would and will be going back.

Atmosphere: 4

Food: 5

Service: 5

Clam soup not great at all

Atmosphere: 4

Food: 4

Service: 4

The fact that this location didn't bother to try and find my PickUp order while I was there or explain what happened when I know I placed it, But responded to a review post w/ private information on Google review to prove a point is disgusting for an establishment. Protect your customers information and do your job while they are there is my point. Everytime I come here I expect bad service and to be neglected at my table. The first time the manager didn't explain the sides right and said no they don't have corn as a side (n they did) but I was met with her attitude. Like honestly management needs to be more attentive and not absent, and inconsiderate to paying customers. I'll go elsewhere I had a terrible experience multiple times. It's a shame.

***RESPONDING TO THIS COMMENT***

NO, I WASN'T OFFERED ANYTHING ELSE JUST TO ORDER AGAIN AND THAT'S IT SO I LEFT IN IRRITATION THEN YOU CALLED ME REPEATEDLY TO PROVE YOUR POINT WHEN I ASKED WHEN I WAS THERE, NOT ANSWERING MY QUESTION OR BEING SINCERE. YOUR RESPONSE PROVED MY POINT YOU IGNORED THE FACT THAT IM IGNORED WHENEVER I EAT THERE. PLEASE.... CAPTIN CRAB HIRE NEW MANAGEMENT WHO DOESNT Resort TO LYING.

Atmosphere: 1

Food: 3

Service: 1

Good food, good service

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Country Boil Shrimp, King Crab, Garlic Butter, Captain Platter, Clam Chowder Soup

Great food, great service, and appropriate atmosphere. Had the King crab legs and clam chowder, calamari, and chicken strips and Cajun fries. The food did not disappoint. Over all fulfilling experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Boil Shrimp, King Crab, Corn, Garlic Butter, Fried Pickles, Clam Chowder Soup, Fried Mushrooms

Excellent dungeon is crab, clean, and warm when I received it. my only issue is I ordered it with garlic butter, and all I tasted was just butter no garlic. But I have to say they have reasonable prices for the amount of crab potato and corn that you get. I was not a fan of the potato or corn. I wish they had an option to leave that out that way it would not be wasted.. The corn taste like it was frozen, and the potato had no flavor. But I ordered from there for the crab, so I’m happy.

I also ordered the seafood pasta, not a lot of flavor there it tasted mostly like Pepper and it was pretty dry. They left the shell on the shrimp. I’m not a big fan of peeling off shell when I’m trying to eat pasta.

Food: 4

Service: 4

Great food good prices. Orders come out fast

See food broil is delicious...

Atmosphere: 5

Food: 5

Service: 5

Great Food can't wait to go back there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: King Crab, Clams

I personally think it's better than boiling crab. I have been here a few times and the wait hasn't been too bad. The staff is helpful. Would definitely recommend

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Country Boil Shrimp, Shrimp, Corn