Jack In The Box
9179 Elk Grove Florin Rd, Elk Grove
(916) 685-2520
Recent Reviews
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Their food is substantially smaller!! I have eaten my share! Always trying something different!
Vegetarian options: N/A
Dietary restrictions: N/A
Parking: The area is a little bit creepy. Seedy.
Kid-friendliness: N/A
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Jr Jumbo Jack, Egg Rolls, Chicken Sandwich, Burger, Sandwich, Curly Fries, Teriyaki Bowl, Sausage, Fries, Ultimate Cheeseburger, Breakfast Sandwich, Cheeseburger, Chicken Teriyaki Bowl Combo
I ordered a jack's party bundle with 2 more Jr chicken burgers and they forgot all my curly fries. How do you forget all 3 side orders? It was a late night meal for a couple of friends so i went to pick it up and forgot to check before i drove off and it was like 11:00pm so i didn't want to go back but once again how do you forget the whole side order?
Atmosphere: 1
Food: 3
Service: 1
2nd time coming to this location. I ordered thru mobile app and they always forget something to my order. If It was a drive thru order, I would understand that it happens. But messing up an online order just shows that the staff doesn’t care if you order is complete or not.
Atmosphere: 1
Food: 4
Service: 1
2nd time coming to this location. I ordered thru mobile app and they always forget something to my order. If It was a drive thru order, I would understand that it happens. But messing up an online order just shows that the staff doesn’t care if you order is complete or not.
Atmosphere: 1
Food: 4
Service: 1
Updated review; The employees are still great, this is the best Jack in the Box.
Parking: Medium parking lot, always an open space unless the busiest of times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos, Burger
They forgot My ranch.
They forgot My ranch.
Food was cold
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Burger, Curly Fries, Fries, Jumbo Jack
Spend $30 just to get home and look at my food and realize it’s been reheated my curly fries are dark and soggy I have given this place a few times thinking maybe they were busy, but unfortunately, they have lost my business today. I will no longer be buying any food there to get food poisoning from all that old food sitting and reheated
They keep forgetting my avocado lime sauce… not cool.
Restaurantji Recommends
I ordered about $70 (80 after fees) worth of food for my family and I and I’m missing about $20!! I try to call and I get “This call cannot be completed as dialed” there’s another number that rings once and drops! This is absolutely rediculous!!! I have very limited time throughout my days and now I’m going to have to go in and argue this! I’m not a person who makes reviews or complains, but as a business, at LEAST have a working phone!!!
Only place in elk Grove that doesn't mess up my order!!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered 6 tacos no lettus got 2 with lettuce reported a problem then got 4 with lettuce in return ts suck
Atmosphere: 1
Food: 1
Service: 1
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
came 2 days in a row. guy working claims to be rebooting the system and it takes 30 minutes. so basically they’re not open 24 hours
Atmosphere: 1
Food: 1
Service: 1
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