Starbucks
8868 Bond Rd #100, Elk Grove
(916) 686-2140
Recent Reviews
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Great customer service
Atmosphere: 5
Food: 5
Service: 5
I have zero complaints. The staff was courteous and friendly. The customers were as well.
Atmosphere: 5
Food: 5
Service: 5
Good job Google. I was not at Starbucks. Is it a Mexican restaurant next-door track everybody
Atmosphere: 1
Food: 1
Service: 1
Had a really good experience today and ordered a hot chocolate Wich was really delicious
Atmosphere: 5
Food: 5
Service: 5
Why is it that whenever I get a venti from this location with foam, it looks like they made a grande and forgot I ordered a venti so they just pour the grande into a venti cup and add extra foam. I don’t want extra foam, I just want the correct amount of drink I should have. Why even bother ordering a venti and pay more if I’m just getting a grande’s worth of liquid.
Atmosphere: 2
Food: 2
Service: 4
This Starbucks has horrible customer service I'm never going there again they aren't gonna take my money and talk bad to me I been going 20 years but I'm not going ever again I'll try Dutch
Atmosphere: 1
The stuff was looking to the walking customer and not taking the order and they just doing the drive-through
Atmosphere: 1
Food: 1
Service: 1
The customer service is 0 zero nobody is care about the walk in customer they all take drive trough delivery only
Atmosphere: 1
Service: 1
They gave us 99% ice, drive thru cashier was friendly but learn to make drinks properly to whoever made drinks 12/26 at 9:35am. This photo was taken within 3 min of getting drink literally 2 sips pmo
I have gone here several times and been disappointed several times as well. My orders have arrived melted, old, and leaking. I have received melted frappuccinos previously.Today I ordered and they were out of the two latte options I asked for and suggested earl grey instead but forgot to even make my order. When I received my order after asking for it the tea was in a leaky cup. The customer service is bad and needs improvement.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Busy little place. The music is mostly loud inside, so we go outside to talk.
Atmosphere: 3
Food: 3
Service: 4
Very friendly service!
Atmosphere: 5
Food: 5
Service: 5
Frozen caramel is a must.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Caramel Ribbon Crunch
Everyone is nice here.
Atmosphere: 5
Service: 5
I am in visiting from out of state, this is my second order that is incorrect in 1 week. First one mocha frap w/almond milk. The second one tall hot white chocolate mocha with 3pumps caramel. They made frap with reg milk and the hot drink gave me grande so taste is off. I can take something being wrong but these people never answer phones or give receipts. The first day I called over 5 times to get someone and woman Jenny didn't take my name. I called back no answer again. Phone just rings until it goes busy! Today 4 calls no answer and now im leaving back to Texas in the morning. At least with the receipt I can call corporate but i shouldn't have to do all. People should just answer phone, make drinks as asked, and give a receipt or at least ask if a person wants one. I guess I will just update, if I ever get someone on the line. I guess the one time they answered was a fluke!
Atmosphere: 5
Food: 1
Service: 5
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