Subway
8995 Grant Line Rd, Elk Grove
(916) 686-3686
Recent Reviews
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My daughter went in to get the three of us a sandwich. She told the lady every single item that she wants in each sandwich. The sandwiches were made wrong. She put whatever she felt like in it and didn’t put any of the items in there that we wanted. Afterwards, my daughter discovered that she doesn’t even speak English. That is beyond me that you put somebody behind a counter that has to take orders and make the sandwiches and doesn’t even understand what you want in your sandwich. We all threw our sandwiches away and we will never ever eat there again. Also, I called no manager at all on duty just the two women that don’t speak English. I ordered a wrap. It didn’t look anything like a wrap. It was just the meat, the lettuce, tomato, and onions that’s it and it was folded in half like a taco. 🌮
Atmosphere: 2
Food: 1
Service: 1
breads been raw 2 times now
Always fast and fresh! The attached convenience store has clean bathrooms with changing tables and is handycap accessable. They also have an air compressor to fill your tires and water to top off your coolent on thebhot summer days!
Atmosphere: 5
Food: 5
Service: 5
Typical gas station fast food/ sandwich place. Don't expect veggies to be fresh
Atmosphere: 1
Food: 3
Service: 3
Good fresh sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Always great to come here.
Atmosphere: 5
Food: 5
Service: 5
The workers are trying but lack training and are understaffed. Yesterday a 5 minute order took over 20. Nobody told the guy that order ahead online means actually make the sandwiches in the order they came. He didn't realize it was me who's name was on the online order, as he made someone else's food right in front of me, who of course wanted 2 footlongs and had to keep checking his phone to answer what he wanted. The only reason I even ordered online is because it was the only way to use the discount coupon. I was there in person for at least 10 minutes before that. The kid was nice but that doesn't change my dinner plans being delayed. I even waited outside for 10 minutes after ordering online, being patient, only to found out he was completely ignoring it. This wouldn't have happened if there was another employee available. It's obviously a small location so if they can only hire 1 person per shift then train them. Why should someone who's not even ready get to get their food before me when I was prepared and ordered ahead?I tried submitting complaint to avoid this review but of course they make that difficult as well. One of several examples is hiding the required "restaurant number" from online search until you're digging like you're searching for some complex information on a rare subject. 20 more minutes wasted.Subway is not where people go for great food, it's convenience, and the complete opposite it what has happened.
Atmosphere: 1
Food: 3
Service: 2
Good place to stop for a delicious
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Sliced Avo Mexicali 6 Inch Regular Sub
Amount of meat put on sandwich could be improved. Not a lot of meat. Bread was fresh and soft. Lots of goodies to put on your sandwich.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cookies, Sweet Onion Chicken Teriyaki, Chicken & Bacon Ranch Melt 6 Inch Melt
No customers service skills I came in to order two women were making delivery orders or phone orders never acknowledged me or told me that they would be with me I waited for about 7 minutes never even looked at me so I just left someone teach them some manners!!!!
Restaurantji Recommends
I live in Amador County it's a Subway sandwiches here three of them are all owned by the same owner. This is not going to be a good review and I did give them two chances. In their store located in Ione. I ordered a pastrami sandwich one day along with four others to bring home to the kids and you had to look very hard to find the pastrami in my sandwich so I took her back and I gave it to the lady that made it I told her she needed it more than I do and I have not been in a Subway sandwich store since then there are many many places around to get much better sandwiches at comparable prices and in the town of ion we have a Little Town Market with a deli you want to treat yourself go to the deli and get a totally awesome sandwich like I said this is not a good review but it is how I feel my opinion and my opinion only one Saving Grace is that Subway is probably one of the few places you can get a decent meatball sandwich the other one is that place that says sandwiches to go get it to go
Subway is the healthy way to eat fast food at least more so then McDonald's Burger king and the like
Food: 5
Service: 5
Recommended dishes: Cookies, Steak
This subway is always the best! The manager who is usually there when we go is awesome, Elijah. He is super fun to talk to and makes great sandwiches and recommends awesome combos and suggestions. The other star at this subway is Rebecca, always does the perfect exact amount for the sandwiches and super fun and outgoing as well. Always clean and very fast service without compromise in quality. Best subway in Elk Grove area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak
The food was
Atmosphere: 5
Food: 5
Service: 5
Been there several times...each and every time I have received not only Great sandwiches, I have been met with courtesy and pleasant employees. The place is family orientated along with being very clean. I have enjoyed my visits there and recommend this place.
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