Their food has always been fine, not great, but fills the hungry pangs when in a hurry. Today this location’s food flavoring is failing, just didn’t taste the same as I remembered it. The chowmein had very small amount of noodles compared to the amount of cabbage they add. The orange chicken was way too sweet and cold and the broccoli beef had literally 3 tiny pieces of beef, just all broccoli and cold. Even the fortune cookie I got was crushed into little pieces. No line and it still took several minutes for the cashier to show up and charge me. I won’t be going back to this location.
Atmosphere: 3
Food: 2
Service: 3
meby
Gross curly hair in food. Worker poured the water from the vegetable pan into my container so it soaked through and started dissolving as I ate. Asked for 3 hot sauce with fingers up, dude gave me 2. Weird vibes lol
Atmosphere: 2
Food: 2
Service: 2
Jacquelyn Fox
We arrived about 45 minutes before closing and the employee, Jocelyn greeted us with the warmest smile. Although the restaurant was sold out of teriyaki chicken, the item we were wanting, she managed to make our experience quite pleasant. We ended up ordering a small portion of the orange chicken and she gave us a complimentary drink for not having the teriyaki chicken. She also gave us an extra fortune cookies “for the road!” Apparently it was a really busy night and we had just missed the rush. But she still had the biggest grin and best attitude. I’ve worked in customer service for many years and her service was the epitome of going above and beyond. This woman deserves some recognition and a raise. Simply amazing.
Atmosphere: 4
Food: 4
Service: 5
Rachel Kocheran
Everything that customer service should be!
Atmosphere: 5
Food: 5
Service: 5
Breanna Flinn
Yummy panda! Food is always fresh! This is a weekly family favorite.
Atmosphere: 4
Food: 5
Service: 4
Haani Tovar
I wouldn’t even give this place a one star if it was up to me the assistant manager there was horrible !!!!! Bad customer service I felt like she was rushing me out of there and she messed up my order , not only was she rude to me but was rude to all the other people there too , I used to like coming here I miss all the old employees there , she needs to be replaced , and moved to the back she is not a people person what a horrible experience
daffy f (f)
It's panda express. Not much to say about the food But the staff were great, friendly and efficient and all smiles.
Atmosphere: 5
Food: 4
Service: 5
Sarah Hopkins
Great food
Vegetarian options: Honey walnut shrimp
Atmosphere: 5
Food: 5
Service: 5
CarlyAnn Jenkins
Workers misplaced half of our order, then refused to give the rest of our food until they looked at all the security cameras to see we weren’t lying. Very unprofessional and embarrassing. You would think the customer is always right. Not here.
Atmosphere: 1
Food: 1
Service: 1
Phuong Tran
Once the noodles are over 50% cabbage, you have to call cabbage not noodles.
To-go order. They didn't pack everything up and we missed half our order. Yes, we should have checked, but shouldn't have to. They don't pick up the phone when we realized. Can't do anything about it, and can't try and get our money back because they threw away the receipt before giving us our food.
Atmosphere: 1
Food: 1
Service: 1
Judy Santiago
Horrible Horrible customer service first time at this location and not a pleasant visit Salome gave a nasty attitude towards us as we ordered a bigger plate just gave us 1 side and as I asked for my other two sides she raged with a strong voice I said that's it that's it. I'm not sure if it was the language barrier that had her upset but seeing other customers get talked to in the same energy I knew she was just a unfriendly staff please panda express remove her from representing the company I hope others give their reviews if ever encountered with this lady. Some customers just get out of work and just want to enjoy a nice meal. Other staff around her must enjoy her behavior to not have spoken up or deesclated her behavior. Perhaps she didn't take her meal break to have been this upset . Locations shut down due to poor staff because the food quality was perfect but how to enjoy when you have staff like Salome ruining your appetite
Atmosphere: 1
Food: 5
Service: 1
Coco Monaco
The food is always good but the service was especially great! Some of the nicest and most helpful women working today. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein
Ken Collier
To-go order. They didn't pack everything up and we missed half our order. Yes, we should have checked, but shouldn't have to. They don't pick up the phone when we realized. Can't do anything about it, and can't try and get our money back because they threw away the receipt before giving us our food.
Their food has always been fine, not great, but fills the hungry pangs when in a hurry. Today this location’s food flavoring is failing, just didn’t taste the same as I remembered it. The chowmein had very small amount of noodles compared to the amount of cabbage they add. The orange chicken was way too sweet and cold and the broccoli beef had literally 3 tiny pieces of beef, just all broccoli and cold. Even the fortune cookie I got was crushed into little pieces. No line and it still took several minutes for the cashier to show up and charge me. I won’t be going back to this location.
Atmosphere: 3
Food: 2
Service: 3
Gross curly hair in food. Worker poured the water from the vegetable pan into my container so it soaked through and started dissolving as I ate. Asked for 3 hot sauce with fingers up, dude gave me 2. Weird vibes lol
Atmosphere: 2
Food: 2
Service: 2
We arrived about 45 minutes before closing and the employee, Jocelyn greeted us with the warmest smile. Although the restaurant was sold out of teriyaki chicken, the item we were wanting, she managed to make our experience quite pleasant. We ended up ordering a small portion of the orange chicken and she gave us a complimentary drink for not having the teriyaki chicken. She also gave us an extra fortune cookies “for the road!” Apparently it was a really busy night and we had just missed the rush. But she still had the biggest grin and best attitude. I’ve worked in customer service for many years and her service was the epitome of going above and beyond. This woman deserves some recognition and a raise. Simply amazing.
Atmosphere: 4
Food: 4
Service: 5
Everything that customer service should be!
Atmosphere: 5
Food: 5
Service: 5
Yummy panda! Food is always fresh! This is a weekly family favorite.
Atmosphere: 4
Food: 5
Service: 4
I wouldn’t even give this place a one star if it was up to me the assistant manager there was horrible !!!!! Bad customer service I felt like she was rushing me out of there and she messed up my order , not only was she rude to me but was rude to all the other people there too , I used to like coming here I miss all the old employees there , she needs to be replaced , and moved to the back she is not a people person what a horrible experience
It's panda express. Not much to say about the food
But the staff were great, friendly and efficient and all smiles.
Atmosphere: 5
Food: 4
Service: 5
Great food
Vegetarian options: Honey walnut shrimp
Atmosphere: 5
Food: 5
Service: 5
Workers misplaced half of our order, then refused to give the rest of our food until they looked at all the security cameras to see we weren’t lying. Very unprofessional and embarrassing. You would think the customer is always right. Not here.
Atmosphere: 1
Food: 1
Service: 1
Once the noodles are over 50% cabbage, you have to call cabbage not noodles.
Restaurantji Recommends
Super delicious super friendly I loved it
Atmosphere: 5
Food: 4
Service: 5
To-go order. They didn't pack everything up and we missed half our order. Yes, we should have checked, but shouldn't have to. They don't pick up the phone when we realized. Can't do anything about it, and can't try and get our money back because they threw away the receipt before giving us our food.
Atmosphere: 1
Food: 1
Service: 1
Horrible Horrible customer service first time at this location and not a pleasant visit Salome gave a nasty attitude towards us as we ordered a bigger plate just gave us 1 side and as I asked for my other two sides she raged with a strong voice I said that's it that's it. I'm not sure if it was the language barrier that had her upset but seeing other customers get talked to in the same energy I knew she was just a unfriendly staff please panda express remove her from representing the company I hope others give their reviews if ever encountered with this lady. Some customers just get out of work and just want to enjoy a nice meal. Other staff around her must enjoy her behavior to not have spoken up or deesclated her behavior. Perhaps she didn't take her meal break to have been this upset . Locations shut down due to poor staff because the food quality was perfect but how to enjoy when you have staff like Salome ruining your appetite
Atmosphere: 1
Food: 5
Service: 1
The food is always good but the service was especially great! Some of the nicest and most helpful women working today. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein
To-go order. They didn't pack everything up and we missed half our order. Yes, we should have checked, but shouldn't have to. They don't pick up the phone when we realized. Can't do anything about it, and can't try and get our money back because they threw away the receipt before giving us our food.
Atmosphere: 1
Food: 1
Service: 1
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