“The manager called to confirm the catering order and to inform me that the woks have been washed out before my order due to shrimp allergy - who does that?! Food was hot and fresh, completed on time. Delivered to my car. Greeted when walked in, everyone happy, smiles. Mission & Quince - location go to when in Escondido“
“We came in late around 10:10pm and they close at 10:30p, they were super hospitable. Especially Katie the manager, she recommended some great options and allowed us dine-in.
I got the lo-mein/ fried rice split, steak and broccoli beef.
Amazing customer service!
Thank you Katie!“
“Anytime I crave Panada, this location is right around the corner, and they always do it right. I'm always greeted and welcomed by the staff. Tonight was no different. Unfortunately for the staff this time, they had to deal with a 300lb Karen and her family of hungry hippos. The staff remained professional the entire time while taking care of their custome orders for these picky eaters. I almost thought about leaving because these people were taking forever to order. But I knew it would hit the spot if I just waited patiently. It was also the last hour of the night, so of course, the rush came in, and the popular entrees were going fast. Being the great people they are, they let me know it was gonna be a small wait. I didn't mind at all. Got my food, sat down and ate. But here came Karen on the hangry rampage. She was rude, demanding the names of the manager and staff so she could report them too corprate, and get them in trouble. Of course, the manager (CJ) remained calm and professional and reassured King Kong that they would be taken care of. The young lady working the register also remained professional while getting harassed not only by her word but the stench coming from her fat flaps. And they did all this while simultaneously taking care of the other customers at the same time. I just wanna say what a great staff they have. I hope corprate recognizes that and continues to show gratitude for all their hard work! You guys Rock! I'll be back for sure!“