Its been a while since I seen him but everytime Ive spoken with the manager/shift lead (Malik, I believe) he gave me quick and courteous service.
His team always seems happy and I hear them joking and jawning.
The one time I had slow service was when someone passed out outside and employees had to interface with the emts as they put someone on a stretcher.
On a related note, Malik and the staff do a great job of managing the folks who need to use fast food spaces as a base of operations. Ive never had any weird instances with anyone who are allowed to stick around.
Atmosphere: 5
Food: 5
Service: 5
Annaca Kay Powell
Clean lobby, friendly busy staff, food...fast, fries fresh & hot
Atmosphere: 5
Food: 5
Service: 5
Dean Murray
Very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
AneanJames
this store shorted me a breakfast sandwich one morning when i ordered 3 sandwiches and a burrito and when i tried to call to tell them the phone number on google put me in touch with someone's cell phone number. so when I went in this morning after I ordered I mentioned it and expected them to make it right and the Hispanic manager on duty question me for a receipt which I didn't have of course because Who keeps their fast food receipts and he also asked if I had called about it and I told him the issue with the phone number leading me to a cell phone. he told me there was nothing you could do for me. never before have I been asked for a receipt at a drive-through fast food place for them to fix a mistake that is commonly made with businesses like this it's not like I wasn't spending money when I asked for them to rectify the issue. I will leave another review once the main manager hooks it up because I know she will some at least some people have customer service!!
Atmosphere: 1
Food: 1
Service: 1
Ladelle Tomson
Wendy is such an awesome employee! The whole night crew is great! The food is always hot and they don't give you a hard time when asking for special accommodations and if they can't help with the request you have they go out of there way to remedy the situation! The first time I met wendy I had just went through a really tough night and her smile and upbeat personality really helped me out! It's absolutely true just showing someone kindness with a smile can really change someone's outlook *cough cough*- morning crew could really take a page out the night crews book! Who ever the girl is on the morning crew can be very moody and rude MAJORITY of the time. If you don't want to deal with customers maybe work on the line or somewhere else. I will say at first I was starting to get really upset that they where always out of what I wanted but lately they seem to have turned that around and I'm glad they did. PLUS THEY ACCEPT FOOD STAMPS absolutely amazing and a nice treat!
Really good customer service especially from Chandra! He always makes sure our food is correct and a high standard and he is very kind and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Fries, Onion Rings, Fries, Sandwich
MARCUS ROTH
This location wanted $4.63 for a medium soda. I said no thank you. She then proceeded to tell me it’s $1 something next door at McDonalds. No value whatsoever, just price gouging.
Atmosphere: 1
Food: 2
Service: 1
Tammie B
The drink machine had only one drink choice lit up, the floor had puddles of soda spilt that no one had bothered to mop up, the table that my bf sat down at was dirty, there was a father & son fighting very loudly at the back of the restaurant. Then on the way out I went to go use the bathroom, both locked, so I go up to the front counter & one person looked up at me from the counter where she was standing which prompted me to ask her if I needed a key, she just smiled and walked further down the counter to where she wasn't in view of the front anymore, she proceeded to talk to another girl on the opposite side from her and I repeated my question to her. She responded that I did, and grabbed a key under the front register but when she went to go unlock the door she told me that I couldn't bring my food with me into the bathroom. My boyfriend had already walked out cuz he wanted to get home for Thursday nite football and I was afraid of just putting it down on a table (it was half of my whopper & my soda cup), so I told her to hold on and I ran out to the car...put my food away and ran back in for the bathroom, which she had left propped open with one of those "CAUTION!!! WET FLOOR" signs. DONT WASTE UR TIME COMING HERE!!! The food was good, but the service sucked.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Whopper, French Fries, Onion Rings, Fries, Chicken Nuggets
Alex G
Without a doubt the slowwwwest fast food on the face of the planet!! Always dirty inside when u look thru drive thru window. Should literally be shut down bc of a serious lack of any standards.
You gotta love a BK. You know what you'll get and flame broiled is better
Atmosphere: 2
Food: 4
Service: 4
Thomas S
Never get my onion rings I pay an extra $6 for to put on my whopper. Their app or Doordash still no rings, every single time. Only 50% chance to get the additions I payed for on my burger too.
Dietary restrictions: 50% chance to get your custom order with delivery.
Parking: Can be a bit tricky to enter from 5th st. Is a side street just before though that is easy
Kid-friendliness: No playground or grass area.
Wheelchair accessibility: Easy access.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Whopper
dancing bear
Too incompetent to be able to figure out how to put impossible meat on children's burgers. Even when you're willing to pay for the whole patty, they said it's too big for the buns. 🤦🏻♀️
It is March 30th 5 o'clock Sunday.Poor service
Atmosphere: 1
Food: 5
Service: 1
Its been a while since I seen him but everytime Ive spoken with the manager/shift lead (Malik, I believe) he gave me quick and courteous service.
His team always seems happy and I hear them joking and jawning.
The one time I had slow service was when someone passed out outside and employees had to interface with the emts as they put someone on a stretcher.
On a related note, Malik and the staff do a great job of managing the folks who need to use fast food spaces as a base of operations. Ive never had any weird instances with anyone who are allowed to stick around.
Atmosphere: 5
Food: 5
Service: 5
Clean lobby, friendly busy staff, food...fast, fries fresh & hot
Atmosphere: 5
Food: 5
Service: 5
Very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
this store shorted me a breakfast sandwich one morning when i ordered 3 sandwiches and a burrito and when i tried to call to tell them the
phone number on google put me in touch with someone's cell phone number. so when I went in this morning after I ordered I mentioned it and expected them to make it right and the Hispanic manager on duty question me for a receipt which I didn't have of course because Who keeps their fast food receipts and he also asked if I had called about it and I told him the issue with the phone number leading me to a cell phone. he told me there was nothing you could do for me. never before have I been asked for a receipt at a drive-through fast food place for them to fix a mistake that is commonly made with businesses like this it's not like I wasn't spending money when I asked for them to rectify the issue. I will leave another review once the main manager hooks it up because I know she will some at least some people have customer service!!
Atmosphere: 1
Food: 1
Service: 1
Wendy is such an awesome employee! The whole night crew is great! The food is always hot and they don't give you a hard time when asking for special accommodations and if they can't help with the request you have they go out of there way to remedy the situation! The first time I met wendy I had just went through a really tough night and her smile and upbeat personality really helped me out! It's absolutely true just showing someone kindness with a smile can really change someone's outlook *cough cough*- morning crew could really take a page out the night crews book! Who ever the girl is on the morning crew can be very moody and rude MAJORITY of the time. If you don't want to deal with customers maybe work on the line or somewhere else. I will say at first I was starting to get really upset that they where always out of what I wanted but lately they seem to have turned that around and I'm glad they did. PLUS THEY ACCEPT FOOD STAMPS absolutely amazing and a nice treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Sandwich, Whopper Patty, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, BK Chicken Fries, Flame Grilled Beef, Cheesy Tots, Chicken Nuggets, Double Whopper
Really good customer service especially from Chandra!
He always makes sure our food is correct and a high standard and he is very kind and polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, French Fries, Onion Rings, Fries, Sandwich
This location wanted $4.63 for a medium soda. I said no thank you.
She then proceeded to tell me it’s $1 something next door at McDonalds.
No value whatsoever, just price gouging.
Atmosphere: 1
Food: 2
Service: 1
The drink machine had only one drink choice lit up, the floor had puddles of soda spilt that no one had bothered to mop up, the table that my bf sat down at was dirty, there was a father & son fighting very loudly at the back of the restaurant. Then on the way out I went to go use the bathroom, both locked, so I go up to the front counter & one person looked up at me from the counter where she was standing which prompted me to ask her if I needed a key, she just smiled and walked further down the counter to where she wasn't in view of the front anymore, she proceeded to talk to another girl on the opposite side from her and I repeated my question to her. She responded that I did, and grabbed a key under the front register but when she went to go unlock the door she told me that I couldn't bring my food with me into the bathroom. My boyfriend had already walked out cuz he wanted to get home for Thursday nite football and I was afraid of just putting it down on a table (it was half of my whopper & my soda cup), so I told her to hold on and I ran out to the car...put my food away and ran back in for the bathroom, which she had left propped open with one of those "CAUTION!!! WET FLOOR" signs. DONT WASTE UR TIME COMING HERE!!! The food was good, but the service sucked.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Whopper, French Fries, Onion Rings, Fries, Chicken Nuggets
Without a doubt the slowwwwest fast food on the face of the planet!! Always dirty inside when u look thru drive thru window. Should literally be shut down bc of a serious lack of any standards.
Kid-friendliness: It’s not even human friendly
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
BK all the way
Atmosphere: 5
Food: 5
Service: 5
Dining area is far too cold. Soda machine always out of syrup. Food was ok.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Whopper, Fries, Sandwich, Hamburger
You gotta love a BK. You know what you'll get and flame broiled is better
Atmosphere: 2
Food: 4
Service: 4
Never get my onion rings I pay an extra $6 for to put on my whopper. Their app or Doordash still no rings, every single time. Only 50% chance to get the additions I payed for on my burger too.
Dietary restrictions: 50% chance to get your custom order with delivery.
Parking: Can be a bit tricky to enter from 5th st. Is a side street just before though that is easy
Kid-friendliness: No playground or grass area.
Wheelchair accessibility: Easy access.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Whopper
Too incompetent to be able to figure out how to put impossible meat on children's burgers. Even when you're willing to pay for the whole patty, they said it's too big for the buns. 🤦🏻♀️
Atmosphere: 1
Food: 1
Service: 1
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