I love dominoes pizza, But I will no longer be going to dominos in eureka anymore. I was in the store picking up a order and I just witnessed a man who walked in there to pick up his order under the name Sarah, the worker there told him they accidentally gave his order to a different Sarah and that they would be bringing his order back, they told him that it was unopened, the customer brought the order back and the man simply asked if they can make a new order for him because he did not feel comfortable taking a order that was taken by someone else a brought back to give to him. Which I completely understand, I would have expected the same thing, they told him to go somewhere else and that they will not be making his order fresh. That’s ridiculous and that’s not how you treat customers, it was the associates fault and it grosses me out to know that they would have someone bring a order back once they left the store and expect another customer to take it. Absolutely disgusting makes me wonder how many times they do this without anyone knowing.
Atmosphere: 1
Food: 2
Service: 1
M K
The staff was friendly but the food kind of sucked. I travel all over and this store had bad consistency with the pasta and specialty pizzas I ordered. I guess some stores do things their own way or different 🤷
Atmosphere: 5
Food: 2
Service: 5
Abe Lemke
Waited more than 2 hours for a pizza and Philly cheese steak. Called to cancel and they hung up without any confirmation. Called back again, took 15 minutes to get confirmation that the food would be cancelled and refunded. This was after the app said it would be delivered in 30 minutes.
Food: 1
Service: 1
Rachelle Thomas
Always good and good deals
Atmosphere: 4
Food: 4
Service: 4
William
Nostalgic
JDM Bruce
Not for the eureka store I apologize to them specifically for this review but needed to vent about how dominos sucks. Amazing food usually cheap. Buttt then they rip you off get a sour apple taste in my mouth.
How do they continuously rip customers off and not honor the deals they advertise… is it just me? Current deal 50% off online order but they literally do not honor it whatsoever or mention it. Just full price baby! Make sure you brought your wallet you’re going to need it. Good food though and usually great service like kind folks. But it’s like the discount comes out of there pay check
Atmosphere: 1
Food: 4
Service: 5
Ethan “Итан” Jake Hopkins
You know how cumbersome it is to leave a review somewhere but gah damn I had to because the employees here make impeccable pizza. They're making this za like they're the ones eating it. Amazing end to my day! Give these employees a raise! Ordered at 7:30pm on Saturday Nov 15th -- if you were there, you make kick ass pizza!
Denise McFarland
This location has an easy pick up option only. Great staff and always on time.
I was very satisfied with this Location. Dominoes on 5th street Eureka is a fantastic place for pizza. The staff were friendly and welcoming. The food quality was amazing. The overall professionalism was awesome! Thank you so much for the great experience! 🍕🙌
Vegetarian options: Vegetarian options are available upon request
Parking: There was ample street parking at this location.
Wheelchair accessibility: The restaurant is on the ground floor in very wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Pepperoni Pizza
Bobby Sossaman
Very convenient
Atmosphere: 5
Food: 5
Service: 5
Joel Velasquez
It's weird, every time I go here my son and I have a lot of trouble in the restroom the next day. Order at your own risk people!
Atmosphere: 3
Food: 1
Service: 1
Redwood Reef
Tonight I ordered pizza from this location to be delivered to my home and couldn't be more let down. My pizza was obviously thrown on the porch, laying on its side, pizza hanging out and very poorly cared for. The pizza was cold and no joke there is literally a piece missing from my pizza... the driver ate a piece of my pizza or someone at the shop did. Not ok... I'm so pissed... this place really needs improvement really bad.
Vegetarian options: They are not reliable and mess up orders alm the time really bad. If I had a special diet of any kind I would not recommend this place one bit.
Dietary restrictions: They mess up orders all the time and have very poor service. I wouldn't trust that the food would be correctly made.
Kid-friendliness: Kids weren't very happy there pizza was tossed and cold...
Atmosphere: 1
Food: 1
Service: 1
Abdul Khalik Kamaal
I drive 20 mins to this dominos, yes the pizza taste better because it’s closer to the ocean. The customer service is also a lot better compared to the arcata location!
I love dominoes pizza, But I will no longer be going to dominos in eureka anymore. I was in the store picking up a order and I just witnessed a man who walked in there to pick up his order under the name Sarah, the worker there told him they accidentally gave his order to a different Sarah and that they would be bringing his order back, they told him that it was unopened, the customer brought the order back and the man simply asked if they can make a new order for him because he did not feel comfortable taking a order that was taken by someone else a brought back to give to him. Which I completely understand, I would have expected the same thing, they told him to go somewhere else and that they will not be making his order fresh. That’s ridiculous and that’s not how you treat customers, it was the associates fault and it grosses me out to know that they would have someone bring a order back once they left the store and expect another customer to take it. Absolutely disgusting makes me wonder how many times they do this without anyone knowing.
Atmosphere: 1
Food: 2
Service: 1
The staff was friendly but the food kind of sucked. I travel all over and this store had bad consistency with the pasta and specialty pizzas I ordered. I guess some stores do things their own way or different 🤷
Atmosphere: 5
Food: 2
Service: 5
Waited more than 2 hours for a pizza and Philly cheese steak. Called to cancel and they hung up without any confirmation. Called back again, took 15 minutes to get confirmation that the food would be cancelled and refunded. This was after the app said it would be delivered in 30 minutes.
Food: 1
Service: 1
Always good and good deals
Atmosphere: 4
Food: 4
Service: 4
Nostalgic
Not for the eureka store I apologize to them specifically for this review but needed to vent about how dominos sucks. Amazing food usually cheap. Buttt then they rip you off get a sour apple taste in my mouth.
How do they continuously rip customers off and not honor the deals they advertise… is it just me?
Current deal 50% off online order but they literally do not honor it whatsoever or mention it. Just full price baby! Make sure you brought your wallet you’re going to need it. Good food though and usually great service like kind folks. But it’s like the discount comes out of there pay check
Atmosphere: 1
Food: 4
Service: 5
You know how cumbersome it is to leave a review somewhere but gah damn I had to because the employees here make impeccable pizza. They're making this za like they're the ones eating it. Amazing end to my day! Give these employees a raise! Ordered at 7:30pm on Saturday Nov 15th -- if you were there, you make kick ass pizza!
This location has an easy pick up option only. Great staff and always on time.
Atmosphere: 4
Food: 5
Service: 5
Could be better.
Atmosphere: 3
Food: 3
Service: 3
Always friendly, great food and great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was very satisfied with this Location. Dominoes on 5th street Eureka is a fantastic place for pizza. The staff were friendly and welcoming. The food quality was amazing. The overall professionalism was awesome! Thank you so much for the great experience! 🍕🙌
Vegetarian options: Vegetarian options are available upon request
Parking: There was ample street parking at this location.
Wheelchair accessibility: The restaurant is on the ground floor in very wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Pepperoni Pizza
Very convenient
Atmosphere: 5
Food: 5
Service: 5
It's weird, every time I go here my son and I have a lot of trouble in the restroom the next day. Order at your own risk people!
Atmosphere: 3
Food: 1
Service: 1
Tonight I ordered pizza from this location to be delivered to my home and couldn't be more let down.
My pizza was obviously thrown on the porch, laying on its side, pizza hanging out and very poorly cared for. The pizza was cold and no joke there is literally a piece missing from my pizza... the driver ate a piece of my pizza or someone at the shop did. Not ok... I'm so pissed... this place really needs improvement really bad.
Vegetarian options: They are not reliable and mess up orders alm the time really bad. If I had a special diet of any kind I would not recommend this place one bit.
Dietary restrictions: They mess up orders all the time and have very poor service. I wouldn't trust that the food would be correctly made.
Kid-friendliness: Kids weren't very happy there pizza was tossed and cold...
Atmosphere: 1
Food: 1
Service: 1
I drive 20 mins to this dominos, yes the pizza taste better because it’s closer to the ocean. The customer service is also a lot better compared to the arcata location!
Wheelchair accessibility: Ada ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake
Loading...