This is hands down the best Starbucks we’ve been to on the drive between San Francisco and Sacramento. Super efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
christopher juarez
Today when we ordered it didn't speak loud enough and the person taking my order didnt hear me say 2 lattes. When I pulled up to the window I asked for the second she said she didnt hear me but went straight to making a second one as quick as one can, and in a minute and a half it was finished outstanding service thank you Starbucks superheroes!
Atmosphere: 5
Food: 5
Service: 5
Freja Nelson
Boycott Starbucks
Elcee
guys never fire James they are the peak of mankind, truly generous humble and warm. James makes me feel like I am a good person and that maybe living is worth it. James makes me think differently about the world. My grilled cheese has never tasted better. James if you’re reading this keep it up buddy we all love you fr fr
Food: 5
Service: 5
Jason Ballesteros
In the drive through we were taking our order and the person taking it couldn’t even hear us. They forgot some of our order too and we had to go back! Don’t come here very bad service
Atmosphere: 3
Food: 2
Service: 1
purple heart
Everytime we go through the drive thru, they always forget one of the items we ordered. The workers are always in a rush for no reason. Horrible service.
Atmosphere: 4
Food: 4
Service: 2
Hunter Johnson
The worst coffee shop Ive ever been to and I travel across the US. Slow, rude, forgetful, NOT busy, drink was made wrong, had 4 people come in after me and get MORE drinks handed to them before mine (not online orders) I had 2 simple drinks both made wrong. Do not go here.
Atmosphere: 2
Food: 1
Service: 1
mary hodder
Gobs of people in very loud music. Staff can’t necessarily hear you when you speak to them with all the racket.
But the worst part is I ordered a nitro cold brew with sweet cream on top. Should be about 6 inches of coffee and 1 inch of sweet cream. They gave me 1 inch of coffee and 5 inches of sweet cream and a big empty space in the top. I don’t want all that sugar and milk. I wanted nitro coffee. When I asked them to redo it or pour the sweet cream off and put coffee in, they claimed that the tank was nearing empty, which of course explains all the extra foam because coffee-foam fills up at the end of the nitro tank.
So they did two more versions of it and managed to get 2 1/2 inches of coffee into a cup and then just gave me a whole bunch of coffee foam and no sweet cream on the third try. Kind of a mess -- not the coffee that I ordered -- not the coffee that the other Starbucks locations make.
I buy this every day and I know how it’s supposed to be -- it's one of the reasons you come to them -- to get a consistent Starbucks coffee order. It’s not the very best but it’s 80% and I should be able to rely on getting the same thing at all the stores, but apparently you can’t and this store doesn’t do it.
One more thing, the Watsonville Starbucks gives you a compostable CUP. So do other outlets i visit. But at this one we used three sets of plastic for one coffee. What a waste trashing the planet. Get some compostable cups!
Atmosphere: 1
Food: 1
Service: 1
Robert Simpson
Good for foo food fatty drinks but straight coffee not so much.
Atmosphere: 3
Food: 3
Service: 4
Navi
Whole cup was filled with ice. Ordered a venti and it had like two sips worth of drink.
This starbucks has the new ice machine so you're getting the round ice instead of square ice. Much better.
Atmosphere: 3
Food: 5
Service: 5
Crystal Schultz Markee
The Starbucks staff at Highway 20 and Stabler are wonderful! They are personable, professional, and offer suggestions for a different coffee.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Adrian Escalante
Well for the main part. Having to put on my own lid!!!. Pretty gross that people put there hands on open lids to grab yourself a lid for your drink!. At least when the batista puts the lids on you know it's safe from germs! Just my thoughts!
This is hands down the best Starbucks we’ve been to on the drive between San Francisco and Sacramento. Super efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
Today when we ordered it didn't speak loud enough and the person taking my order didnt hear me say 2 lattes. When I pulled up to the window I asked for the second she said she didnt hear me but went straight to making a second one as quick as one can, and in a minute and a half it was finished outstanding service thank you Starbucks superheroes!
Atmosphere: 5
Food: 5
Service: 5
Boycott Starbucks
guys never fire James they are the peak of mankind, truly generous humble and warm. James makes me feel like I am a good person and that maybe living is worth it. James makes me think differently about the world. My grilled cheese has never tasted better. James if you’re reading this keep it up buddy we all love you fr fr
Food: 5
Service: 5
In the drive through we were taking our order and the person taking it couldn’t even hear us. They forgot some of our order too and we had to go back!
Don’t come here very bad service
Atmosphere: 3
Food: 2
Service: 1
Everytime we go through the drive thru, they always forget one of the items we ordered. The workers are always in a rush for no reason. Horrible service.
Atmosphere: 4
Food: 4
Service: 2
The worst coffee shop Ive ever been to and I travel across the US. Slow, rude, forgetful, NOT busy, drink was made wrong, had 4 people come in after me and get MORE drinks handed to them before mine (not online orders) I had 2 simple drinks both made wrong. Do not go here.
Atmosphere: 2
Food: 1
Service: 1
Gobs of people in very loud music. Staff can’t necessarily hear you when you speak to them with all the racket.
But the worst part is I ordered a nitro cold brew with sweet cream on top. Should be about 6 inches of coffee and 1 inch of sweet cream. They gave me 1 inch of coffee and 5 inches of sweet cream and a big empty space in the top. I don’t want all that sugar and milk. I wanted nitro coffee. When I asked them to redo it or pour the sweet cream off and put coffee in, they claimed that the tank was nearing empty, which of course explains all the extra foam because coffee-foam fills up at the end of the nitro tank.
So they did two more versions of it and managed to get 2 1/2 inches of coffee into a cup and then just gave me a whole bunch of coffee foam and no sweet cream on the third try. Kind of a mess -- not the coffee that I ordered -- not the coffee that the other Starbucks locations make.
I buy this every day and I know how it’s supposed to be -- it's one of the reasons you come to them -- to get a consistent Starbucks coffee order. It’s not the very best but it’s 80% and I should be able to rely on getting the same thing at all the stores, but apparently you can’t and this store doesn’t do it.
One more thing, the Watsonville Starbucks gives you a compostable CUP. So do other outlets i visit. But at this one we used three sets of plastic for one coffee. What a waste trashing the planet. Get some compostable cups!
Atmosphere: 1
Food: 1
Service: 1
Good for foo food fatty drinks but straight coffee not so much.
Atmosphere: 3
Food: 3
Service: 4
Whole cup was filled with ice. Ordered a venti and it had like two sips worth of drink.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Always on time and consistent in my experience
Food: 5
Service: 5
Downhill
Atmosphere: 1
Food: 1
Service: 1
This starbucks has the new ice machine so you're getting the round ice instead of square ice. Much better.
Atmosphere: 3
Food: 5
Service: 5
The Starbucks staff at Highway 20 and Stabler are wonderful! They are personable, professional, and offer suggestions for a different coffee.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Well for the main part. Having to put on my own lid!!!. Pretty gross that people put there hands on open lids to grab yourself a lid for your drink!. At least when the batista puts the lids on you know it's safe from germs! Just my thoughts!
Atmosphere: 2
Food: 5
Service: 5
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