Did not receive the correct food but was still charged for more. DOES NOT worth what I paid. Jianzhi lipu, bilei le.Ordered Taro Fanatics but received Taro Milk Tea, which has a lower price than what I paid. I got the milk tea and left the store at first, but after a few sips I realized it wasn't the milk tea I wanted -- the Taro Fanatics should have taro paste. Apparently that was not Taro Fanatics but simply Taro Milk Tea. So I went back and was just wondering if this is the correct drink. The employee was mean, she kept saying "you have drunk it," even before I spoke out my question. I showed them the picture of Taro Fanatics but she insisted that they only offered one type of taro milk tea, while there were two options on the ordering machine. In addition, they charged me for a 15% tip without displaying the options on the payment machine or mentioning that. This would be acceptable if the drink was the correct one. I have been facing a lot of stress in my life, and today I just want a taro paste drink. What did I do wrong? Maybe it would have been a good time if I ordered something else. This should be a pleasant Thanksgiving but now I am feeling so depressed by this experience. WILL NEVER VISIT AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Anne
The boba was delicious, but lacked ice. The staff were friendly.The place though was not very appealing. Chipped walls, ripped and dirty sofas, no place to sit for customers. It overall needed an update.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pearl
jerry abelon
BAD BAD BAD. Customers are not welcome to enjoy the food they purchase. They removed tables & chairs, no dine ins.I DO NOT RECOMMEND BUYING FROM T4 Fairfield.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Egg Puff
Elizabeth Bautista
Maybe it's just me but if I can't even get a hello from the person taking my order I have zero desire to spend my hard earned money there. Today went in and not one person acknowledged my presence and then the person who came up to the register to take my order couldn't even be bothered to say hello. So I said "how are you" to zero response. I walked out. I can't stand rude customer service and will not return.
Atmosphere: 2
Food: 3
Service: 1
Hector Aguilar
Boba and their calamari is the bomb! Facility seems to be run down and could use new furniture. Food is great tho!
Atmosphere: 3
Food: 5
Service: 4
BriAnna Daniels
I ordered at 8:06pm an hour before this place close, I ordered 2 drinks with boba. Picked it up, had no issues. When I get home, I realized that only one of my drinks had boba. I really like boba, it’s the whole reason why I go to boba places. Upon realizing one of my drinks didn’t have boba I tried to call them to see how they can make things right. This call was at 8:35pm, 25 minutes before they close. I called 3 times to no avail. They must’ve been busy, I thought. So now I drive back, upon arriving the place was empty no customers in sight. When I get there, they inform me they had no more boba left. They let me know that there was only enough boba for 1 drink so the other drink couldn’t get it. When I asked for a refund on my boba, they said ”we can’t do that”. So instead, they made me a new drink with a substitute for boba. This is the reason why now I will now travel 10 minutes instead of 5 minutes to a different boba place. They seemed annoyed rather than apologetic. This place will no longer get my money and I’ve been going here for half a year about 2 times a week (I really like boba). Btw when I picked up my order, they didn’t inform me that 1 of the drinks didn’t have boba even though I paid for it. Never again will I waste my time on this business, not on my watch.
Malcolm D. Johnson-Bryant
The building itself is small on the outside but opens up splendidly on the inside. The workers are quick and efficient in the back, but it does take a little while to be noticed when you stand behind the register. Not too long mind you, but there's a bit of standing around and waiting involved. The service itself is great. The workers know the menu and they're fast with the machine and pay. Also, they serve orders fairly quickly and when they announce a name, you hear it. Also, I think some of them manage to remember faces, which is impressive. The music they play inside is great, whomever the DJ is, they've got skills. The menu is small enough to glance at but large enough for a healthy variety of choices. The food is delicious, the cook must be a steal from some culinary institute or restaurant with enough stars to be impressive. The problem, the decor looks like its been through a storm. The place isn't dirty, it's just... used. The couches are ragged and torn, the seats are still piled up on one another, the tables are scuffed and bruised, and the rug at the entrance looks like it's been used by a fairly large dog as a plaything. The place really needs a remodel, a face-lift, a redesign, whatever the word professionals use about changing the inside of a restaurant's decor.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Popcorn Chicken
Malcolm Johnson-Bryant
The building itself is small on the outside but opens up splendidly on the inside. The workers are quick and efficient in the back, but it does take a little while to be noticed when you stand behind the register. Not too long mind you, but there's a bit of standing around and waiting involved. The service itself is great. The workers know the menu and they're fast with the machine and pay. Also, they serve orders fairly quickly and when they announce a name, you hear it. Also, I think some of them manage to remember faces, which is impressive. The music they play inside is great, whomever the DJ is, they've got skills. The menu is small enough to glance at but large enough for a healthy variety of choices. The food is delicious, the cook must be a steal from some culinary institute or restaurant with enough stars to be impressive. The problem, the decor looks like its been through a storm. The place isn't dirty, it's just... used. The couches are ragged and torn, the seats are still piled up on one another, the tables are scuffed and bruised, and the rug at the entrance looks like it's been used by a fairly large dog as a plaything. The place really needs a remodel, a face-lift, a redesign, whatever the word professionals use about changing the inside of a restaurant's decor.
Daniella Labonog
If I could give this place no stars, I would. We placed a food order at 7:00pm that included siu-mai which required 20 minutes to steam. When the order was ready (around 7:30pm) they gave my order to someone else and tried to hand me the wrong order. The person who got my order gave the food back and the staff asked me if I just wanted to take that order! ummmmm Food prep violation!!!! where is OSHA!! Second, when I asked for an accomodation for the inconvenience, they were not able to give an extra order of whatever I asked for, nor were they able to give me the name of a manager, it was like none of the staff members knew who the manager was. Needless to say, I am overly disappointed and waited an hour for nothing. When I received my 'correct' order, it was still wrong! And since I didn't to check until I got home, I didn't know. Shame on this staff here!
Gwendolyn Conde
Ordered two egg puffs at 7:41pm. At 8:04pm they said they're still making one more. It is now 8:20pm and I'm still waiting waiting for that last egg puff. Not sure what the girls are doing in the back but sounds like they're laughing and having a good time while there is a bunch of people waiting for their food/drinks. The other reviews were also right in that the inside is dirty.
This place was a disaster to start off. Dust everywhere on the ceiling, on the walls, on wiring above food/drink prep station. Another thing was I ordered 2 drink and 1 bbq pork bun and 1 fry and it took over 50 minutes to get my order and when they called my name up to go get the order they where calling the wrong name getting me and another persons orders mixed up. Terrible place just save your money and go to fire wings next door if anything
Sam Olson
The boba is fine. The store, however, is very dirty. The floors look like they haven’t been mopped in months. The white walls are dirty. There’s brown stuff around the AC vents. This place definitely needs a deep cleaning. Hopefully they improve.
Jessica T.
Love this place. Milk tea is great and I've only ever had the fried foods but they've all been delicious. It gets extremely busy when school gets out with two high schools so close, and ordering ahead of time can be a pain anytime of day (it's rare to get anyone to pick up the phone and their website has been difficult to order on, in my experience). But if you have the time, this place is great.
Raul J.
T4 has great drinks and food, with a nice relaxing location but the line sometimes is really long and can take a while for the food to be ready.
Luna R.
I've been searching for a tea place that can make drinks to my unique taste and I'm so glad I finally found T4. So far every drink I've had have been delicious! I'll continue to give my business to them as long as the drinks taste as good! Nummies!
Did not receive the correct food but was still charged for more. DOES NOT worth what I paid. Jianzhi lipu, bilei le.Ordered Taro Fanatics but received Taro Milk Tea, which has a lower price than what I paid. I got the milk tea and left the store at first, but after a few sips I realized it wasn't the milk tea I wanted -- the Taro Fanatics should have taro paste. Apparently that was not Taro Fanatics but simply Taro Milk Tea. So I went back and was just wondering if this is the correct drink. The employee was mean, she kept saying "you have drunk it," even before I spoke out my question. I showed them the picture of Taro Fanatics but she insisted that they only offered one type of taro milk tea, while there were two options on the ordering machine. In addition, they charged me for a 15% tip without displaying the options on the payment machine or mentioning that. This would be acceptable if the drink was the correct one. I have been facing a lot of stress in my life, and today I just want a taro paste drink. What did I do wrong? Maybe it would have been a good time if I ordered something else. This should be a pleasant Thanksgiving but now I am feeling so depressed by this experience. WILL NEVER VISIT AGAIN.
Atmosphere: 1
Food: 1
Service: 1
The boba was delicious, but lacked ice. The staff were friendly.The place though was not very appealing. Chipped walls, ripped and dirty sofas, no place to sit for customers. It overall needed an update.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pearl
BAD BAD BAD. Customers are not welcome to enjoy the food they purchase. They removed tables & chairs, no dine ins.I DO NOT RECOMMEND BUYING FROM T4 Fairfield.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Egg Puff
Maybe it's just me but if I can't even get a hello from the person taking my order I have zero desire to spend my hard earned money there. Today went in and not one person acknowledged my presence and then the person who came up to the register to take my order couldn't even be bothered to say hello. So I said "how are you" to zero response. I walked out. I can't stand rude customer service and will not return.
Atmosphere: 2
Food: 3
Service: 1
Boba and their calamari is the bomb! Facility seems to be run down and could use new furniture. Food is great tho!
Atmosphere: 3
Food: 5
Service: 4
I ordered at 8:06pm an hour before this place close, I ordered 2 drinks with boba. Picked it up, had no issues. When I get home, I realized that only one of my drinks had boba. I really like boba, it’s the whole reason why I go to boba places. Upon realizing one of my drinks didn’t have boba I tried to call them to see how they can make things right. This call was at 8:35pm, 25 minutes before they close. I called 3 times to no avail. They must’ve been busy, I thought. So now I drive back, upon arriving the place was empty no customers in sight. When I get there, they inform me they had no more boba left. They let me know that there was only enough boba for 1 drink so the other drink couldn’t get it. When I asked for a refund on my boba, they said ”we can’t do that”. So instead, they made me a new drink with a substitute for boba. This is the reason why now I will now travel 10 minutes instead of 5 minutes to a different boba place. They seemed annoyed rather than apologetic. This place will no longer get my money and I’ve been going here for half a year about 2 times a week (I really like boba). Btw when I picked up my order, they didn’t inform me that 1 of the drinks didn’t have boba even though I paid for it. Never again will I waste my time on this business, not on my watch.
The building itself is small on the outside but opens up splendidly on the inside. The workers are quick and efficient in the back, but it does take a little while to be noticed when you stand behind the register. Not too long mind you, but there's a bit of standing around and waiting involved. The service itself is great. The workers know the menu and they're fast with the machine and pay. Also, they serve orders fairly quickly and when they announce a name, you hear it. Also, I think some of them manage to remember faces, which is impressive. The music they play inside is great, whomever the DJ is, they've got skills. The menu is small enough to glance at but large enough for a healthy variety of choices. The food is delicious, the cook must be a steal from some culinary institute or restaurant with enough stars to be impressive. The problem, the decor looks like its been through a storm. The place isn't dirty, it's just... used. The couches are ragged and torn, the seats are still piled up on one another, the tables are scuffed and bruised, and the rug at the entrance looks like it's been used by a fairly large dog as a plaything. The place really needs a remodel, a face-lift, a redesign, whatever the word professionals use about changing the inside of a restaurant's decor.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Popcorn Chicken
The building itself is small on the outside but opens up splendidly on the inside. The workers are quick and efficient in the back, but it does take a little while to be noticed when you stand behind the register. Not too long mind you, but there's a bit of standing around and waiting involved. The service itself is great. The workers know the menu and they're fast with the machine and pay. Also, they serve orders fairly quickly and when they announce a name, you hear it. Also, I think some of them manage to remember faces, which is impressive. The music they play inside is great, whomever the DJ is, they've got skills. The menu is small enough to glance at but large enough for a healthy variety of choices. The food is delicious, the cook must be a steal from some culinary institute or restaurant with enough stars to be impressive. The problem, the decor looks like its been through a storm. The place isn't dirty, it's just... used. The couches are ragged and torn, the seats are still piled up on one another, the tables are scuffed and bruised, and the rug at the entrance looks like it's been used by a fairly large dog as a plaything. The place really needs a remodel, a face-lift, a redesign, whatever the word professionals use about changing the inside of a restaurant's decor.
If I could give this place no stars, I would. We placed a food order at 7:00pm that included siu-mai which required 20 minutes to steam. When the order was ready (around 7:30pm) they gave my order to someone else and tried to hand me the wrong order. The person who got my order gave the food back and the staff asked me if I just wanted to take that order! ummmmm Food prep violation!!!! where is OSHA!! Second, when I asked for an accomodation for the inconvenience, they were not able to give an extra order of whatever I asked for, nor were they able to give me the name of a manager, it was like none of the staff members knew who the manager was. Needless to say, I am overly disappointed and waited an hour for nothing. When I received my 'correct' order, it was still wrong! And since I didn't to check until I got home, I didn't know. Shame on this staff here!
Ordered two egg puffs at 7:41pm. At 8:04pm they said they're still making one more. It is now 8:20pm and I'm still waiting waiting for that last egg puff. Not sure what the girls are doing in the back but sounds like they're laughing and having a good time while there is a bunch of people waiting for their food/drinks. The other reviews were also right in that the inside is dirty.
Restaurantji Recommends
This place was a disaster to start off. Dust everywhere on the ceiling, on the walls, on wiring above food/drink prep station. Another thing was I ordered 2 drink and 1 bbq pork bun and 1 fry and it took over 50 minutes to get my order and when they called my name up to go get the order they where calling the wrong name getting me and another persons orders mixed up. Terrible place just save your money and go to fire wings next door if anything
The boba is fine. The store, however, is very dirty. The floors look like they haven’t been mopped in months. The white walls are dirty. There’s brown stuff around the AC vents. This place definitely needs a deep cleaning. Hopefully they improve.
Love this place. Milk tea is great and I've only ever had the fried foods but they've all been delicious. It gets extremely busy when school gets out with two high schools so close, and ordering ahead of time can be a pain anytime of day (it's rare to get anyone to pick up the phone and their website has been difficult to order on, in my experience). But if you have the time, this place is great.
T4 has great drinks and food, with a nice relaxing location but the line sometimes is really long and can take a while for the food to be ready.
I've been searching for a tea place that can make drinks to my unique taste and I'm so glad I finally found T4. So far every drink I've had have been delicious! I'll continue to give my business to them as long as the drinks taste as good! Nummies!