Customers` Favorites
“🇧🇷 Food and CraftBeer need I say Moore ! PSST! Live Music 🎼“
Customers` Favorites
“I love my family member, but they don't use DoorDash and request I DoorDash for them. This is great, except not always, as you can imagine - especially because they can be picky with their add-ons. Which is why I'm writing this review: because Gilman's CAME THROUGH this Thursday night.
My loved one wanted a burger, and I think Gilman's Smashburger is one of the best in Santa Cruz. They're on DoorDash, so I recommended it as an option. My loved one said that sounded great, with two requests: NO sauce, and NO cheese.
Unfortunately, on Gilman's DoorDash menu, you can't request no cheese, and they don't allow for written requests (which is so valid). And as we all know, just because you select "No [Ingredient]" doesn't mean it'll actually come without the despised ingredient.
So, I had to pick up the phone and call Gilman's to make my special request. Reminder: They don't even allow written requests. I CALLED IN a request. The shame was nearly unbearable.
However, Koa was a total homie and got my name before I sent in my order. Koa then confirmed with the chef, Adan, that there would be no cheese and no sauce on the burger. Koa was kind, friendly, and didn't make a single sigh of frustration at my request. THE RELIEF I FELT: immeasurable.
The burger arrived without sauce, and without cheese. My loved one was THRILLED, and I was able to avoid dealing with DoorDash support/refunds/etc.
Not only are you getting the best burger in town when you order from Gilman's, you're getting amazing customer service as well. 10/10, five-stars. THANK YOU Koa and Adan! You've made my life easy. Customer for life over here.“
Customers` Favorites
“This place is great. The food was delicious and they have a great drink selection… wife loved the pomegranate mimosas. The shrimp and grits are filling and flavorful. Been down in this area a lot and didn’t know this place existed. They should advertise more because this place is a standout.“
“Fun place …..also has a taco truck for food.“
Customers` Favorites
“We sat outside pretty promptly- food was ordered and delivered- with a little errors but corrected. The server didn’t check on us once after food was delivered to see how the food was or to refill water or any other beverages. The girl who was the food runner was amazing because she corrected the issues with the server- beautiful blonde with pigtails. We ordered a lot of food and overall food was a hit.
Regular fries - yum (can’t go wrong if you like fries)
Garlic fries- yum (most flavor- if you like garlic these are a must)
Sweet potato fries- yum (most crispy out of all 3) if you are trying a healthier version- pass and go for a salad-
Side salad- nice size and yummy
Pretzel- huge- warm- delicious- the table winner amongst everyone.
Brussel sprouts- too oily for my liking- has a little spice/flavor nice to have a veggie, but again if you are trying to be healthier- all that oil- better to have a side salad
Most people order burgers- all were cooked well and tasted good- the buns for the bread were great.
I had portobello mushroom sandwich - the sandwich was drenched with a mayonnaise type sauce- I could pass on that, and ask for open face next time and sauce on the side so I can control the amount. (Just because restaurant meals end up being 1200-1400 calories otherwise)
Overall I would recommend eating here. It’s family friendly and the food is tasty.
We just had a server that had his friends visiting and he was hanging out with them. This could have been a one off scenario. Not enough for me not to say
Don’t come back- but just be aware. Chill environment.
Kid-friendliness: Kids could draw- sit outside“
Customers` Favorites
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“Over in San Francisco from Perth Australia and popped in for a couple of beers, awesome spot and great beers, staff were super friendly and even grabbed some merch, get yourselves over and support these guys and have a cracking pint or four“