I ordered my husband a mobile order pick up and let him know it would be ready at time given on app. He showed up a minute before drink was ready so he sat down in patio area. He was asked to leave by a male employee because he did not have a drink/food and was very rude telling him he couldn't be there! My husband had literally shown up within a minute of the order being ready for pick up, bad customer service! I understand you must make a purchase (which he did) Common sense you must order to be there but why not ask if he was waiting on a mobile order or if he would like to place an order. Rather than be condescending, rude and assuming due to the ethnicity… work on how to greet customers and over all customer service.
Nic Ferrier
They never call out finished orders or greet you upon entry. This is like over a week strait now. Half the time they don’t even ask your name so you’re trying to decipher which cup is yours by the ingredients on ticket.
Atmosphere: 1
Food: 3
Service: 1
Melanie Clark
I come here daily and the consistency of the visits is amazing. Thev have Chris outside taking and checking mobile orders and being an all around asset to the company.
Atmosphere: 5
Food: 5
Service: 5
Kai Tran
I have been here many times. But the last few times I have been terrible, I ordered on the phone but they made mistakes, when I asked to redo they asked me “what is wrong with you” which was very rude, and the second time it was still wrong, I asked them to redo but they just changed from small to large, no apology. I ordered on the phone to save time at 9:05, when I got to the shop at 9:15 it was not busy but I had to wait another 15 minutes to get my drink, then they made a mistake and had to wait another 5 minutes to redo it. I was late for my work. Never come back
Atmosphere: 1
Food: 3
Service: 1
Panagiotis Sarris
Typical Starbucks....
Atmosphere: 4
Food: 3
Service: 4
Jessica Meek
I do come to this location often but today I went to another and my coffee just wasn't right and I came here , not sure if they'd fix it because it wasn't their location, and they did! Thank you so much for helping me . It's the little things. ☺️
Atmosphere: 5
Food: 5
Service: 5
Cara Admanthea
I Lactose intolerant and my drink had milk instead of oatmilk. I'm very ill now would and I would not recommend this location.
Food: 1
Alex Kin
Coffee is good, service is good.... They just started hiring some weird looking employees. Slowly started to pass on Starbucks and go to other coffee shops in the area
Atmosphere: 2
Service: 5
Steven Higgins
From Washington, the Starbucks here are very slow compared.
Atmosphere: 3
Food: 3
Service: 2
Mike Gyver
Snarky bunch at this location. They quickly forget that some of their customers aren't down with their lingo, and we're just ordering for our wives. Wouldn't be a problem if they made it exactly as I said it.
We did drive-thru, they were efficient, and the order was ready as soon as we drove up to the window. The wait wasn't too long this time, only 1 car ahead of us. But I've been there when there has been a long wait.
Food: 5
Service: 5
Casey B.
The baristas were super nice and sweet! However, the bathrooms could if got some tlc. No toilet paper and something suspicious was on the handle. My friend said the other bathroom had pee all over too
Hayley Hagan
Waited 20 minutes in the drive thru for a lukewarm latte, great job guys!
Atmosphere: 1
Food: 1
Service: 1
Nao chan
Coffee is usually good, but they do not pay attention to orders, and by the time I've already left, my orders (twice now) are not correct. I'll go because it's Starbucks, but maybe not this one anymore.
Atmosphere: 4
Food: 2
Service: 2
Chandhra Shekhar Vadlamudi
The person who takes orders in drive through didn’t even know how to take simple orders and so confused. He is rude and don’t respect the customers.
I ordered my husband a mobile order pick up and let him know it would be ready at time given on app. He showed up a minute before drink was ready so he sat down in patio area. He was asked to leave by a male employee because he did not have a drink/food and was very rude telling him he couldn't be there! My husband had literally shown up within a minute of the order being ready for pick up, bad customer service! I understand you must make a purchase (which he did) Common sense you must order to be there but why not ask if he was waiting on a mobile order or if he would like to place an order. Rather than be condescending, rude and assuming due to the ethnicity… work on how to greet customers and over all customer service.
They never call out finished orders or greet you upon entry. This is like over a week strait now. Half the time they don’t even ask your name so you’re trying to decipher which cup is yours by the ingredients on ticket.
Atmosphere: 1
Food: 3
Service: 1
I come here daily and the consistency of the visits is amazing.
Thev have Chris outside taking and checking mobile orders and being an all around asset to the company.
Atmosphere: 5
Food: 5
Service: 5
I have been here many times. But the last few times I have been terrible, I ordered on the phone but they made mistakes, when I asked to redo they asked me “what is wrong with you” which was very rude, and the second time it was still wrong, I asked them to redo but they just changed from small to large, no apology. I ordered on the phone to save time at 9:05, when I got to the shop at 9:15 it was not busy but I had to wait another 15 minutes to get my drink, then they made a mistake and had to wait another 5 minutes to redo it. I was late for my work. Never come back
Atmosphere: 1
Food: 3
Service: 1
Typical Starbucks....
Atmosphere: 4
Food: 3
Service: 4
I do come to this location often but today I went to another and my coffee just wasn't right and I came here , not sure if they'd fix it because it wasn't their location, and they did! Thank you so much for helping me . It's the little things. ☺️
Atmosphere: 5
Food: 5
Service: 5
I Lactose intolerant and my drink had milk instead of oatmilk. I'm very ill now would and I would not recommend this location.
Food: 1
Coffee is good, service is good.... They just started hiring some weird looking employees. Slowly started to pass on Starbucks and go to other coffee shops in the area
Atmosphere: 2
Service: 5
From Washington, the Starbucks here are very slow compared.
Atmosphere: 3
Food: 3
Service: 2
Snarky bunch at this location. They quickly forget that some of their customers aren't down with their lingo, and we're just ordering for our wives. Wouldn't be a problem if they made it exactly as I said it.
Restaurantji Recommends
We did drive-thru, they were efficient, and the order was ready as soon as we drove up to the window. The wait wasn't too long this time, only 1 car ahead of us. But I've been there when there has been a long wait.
Food: 5
Service: 5
The baristas were super nice and sweet! However, the bathrooms could if got some tlc. No toilet paper and something suspicious was on the handle. My friend said the other bathroom had pee all over too
Waited 20 minutes in the drive thru for a lukewarm latte, great job guys!
Atmosphere: 1
Food: 1
Service: 1
Coffee is usually good, but they do not pay attention to orders, and by the time I've already left, my orders (twice now) are not correct. I'll go because it's Starbucks, but maybe not this one anymore.
Atmosphere: 4
Food: 2
Service: 2
The person who takes orders in drive through didn’t even know how to take simple orders and so confused. He is rude and don’t respect the customers.
Service: 1
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