Starbucks
195 Placerville Rd, Folsom
(916) 817-2461
Recent Reviews
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Smiling, happy, friendly employees! :)
Atmosphere: 5
Service: 5
best Carmel ribbon crunch, shoutout Casie!
Atmosphere: 5
Food: 5
Service: 5
Great Service there 😄👍
super good on adding extra this is how you add extra YUMMY!!!
Atmosphere: 5
Food: 5
Service: 5
Its ok.
Atmosphere: 2
Food: 5
Service: 2
Store is very clean staff is friendly.
Atmosphere: 4
Service: 3
I visited the Starbucks on Placerville Rd with my daughter on May 20th. We were looking for the perfect gift to give her teacher for Teacher Appreciation Week. The barista who helped us was absolutely wonderful! She was kind, patient, and truly went out of her way to help my daughter choose the perfect Starbucks gift.
Her friendly attitude and helpful nature really stood out, and I was genuinely impressed by the level of customer service she provided. It made our visit special and memorable. A big thank you to the amazing barista for making our experience so positive! A huge shout out to the representative.
Keep up the great work!
Atmosphere: 5
Service: 5
A shout out to Kaysie! She has a great vibe whenever I see her. Her attention to detail and personal touch makes this my go to Starbucks! She exemplifies everything the customer experience should be!
Atmosphere: 5
Food: 5
Service: 5
Was the only one open this morning. Both Starbucks by the lame were closed so had to got to this one, always Open👍
Atmosphere: 5
Food: 5
Service: 5
Try the Lavender Macha. Very good.
Restaurantji Recommends
Very Good coffee,as usual.But additional coffee today free of cost as refill.Super staff at the counter.Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Awesome service. Great drinks a as always
Atmosphere: 5
Food: 5
Service: 5
This is one of my favorite SB, guys here so nice.. never disappointed and huge shoutout to team there… couple of time i was very near to closing time, however team was calm and prepared my coffee with love and care… great job guys !!!
Atmosphere: 5
Food: 5
Service: 5
I ordered my husband a mobile order pick up and let him know it would be ready at time given on app. He showed up a minute before drink was ready so he sat down in patio area. He was asked to leave by a male employee because he did not have a drink/food and was very rude telling him he couldn't be there! My husband had literally shown up within a minute of the order being ready for pick up, bad customer service! I understand you must make a purchase (which he did) Common sense you must order to be there but why not ask if he was waiting on a mobile order or if he would like to place an order. Rather than be condescending, rude and assuming due to the ethnicity… work on how to greet customers and over all customer service.
They never call out finished orders or greet you upon entry. This is like over a week strait now. Half the time they don’t even ask your name so you’re trying to decipher which cup is yours by the ingredients on ticket.
Atmosphere: 1
Food: 3
Service: 1
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