I visited the Starbucks on Placerville Rd with my daughter on May 20th. We were looking for the perfect gift to give her teacher for Teacher Appreciation Week. The barista who helped us was absolutely wonderful! She was kind, patient, and truly went out of her way to help my daughter choose the perfect Starbucks gift.
Her friendly attitude and helpful nature really stood out, and I was genuinely impressed by the level of customer service she provided. It made our visit special and memorable. A big thank you to the amazing barista for making our experience so positive! A huge shout out to the representative.
Keep up the great work!
Atmosphere: 5
Service: 5
Dan Wright
A shout out to Kaysie! She has a great vibe whenever I see her. Her attention to detail and personal touch makes this my go to Starbucks! She exemplifies everything the customer experience should be!
Atmosphere: 5
Food: 5
Service: 5
Racerx Carver
Was the only one open this morning. Both Starbucks by the lame were closed so had to got to this one, always Openš
Atmosphere: 5
Food: 5
Service: 5
Jon McDaniel
Try the Lavender Macha. Very good.
Rajendran K
Very Good coffee,as usual.But additional coffee today free of cost as refill.Super staff at the counter.Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Anthony Meek
Awesome service. Great drinks a as always
Atmosphere: 5
Food: 5
Service: 5
Shailendra Sahu
This is one of my favorite SB, guys here so nice.. never disappointed and huge shoutout to team thereā¦ couple of time i was very near to closing time, however team was calm and prepared my coffee with love and careā¦ great job guys !!!
Atmosphere: 5
Food: 5
Service: 5
Estella Mauleon
I ordered my husband a mobile order pick up and let him know it would be ready at time given on app. He showed up a minute before drink was ready so he sat down in patio area. He was asked to leave by a male employee because he did not have a drink/food and was very rude telling him he couldn't be there! My husband had literally shown up within a minute of the order being ready for pick up, bad customer service! I understand you must make a purchase (which he did) Common sense you must order to be there but why not ask if he was waiting on a mobile order or if he would like to place an order. Rather than be condescending, rude and assuming due to the ethnicityā¦ work on how to greet customers and over all customer service.
They never call out finished orders or greet you upon entry. This is like over a week strait now. Half the time they donāt even ask your name so youāre trying to decipher which cup is yours by the ingredients on ticket.
Atmosphere: 1
Food: 3
Service: 1
Melanie Clark
I come here daily and the consistency of the visits is amazing. Thev have Chris outside taking and checking mobile orders and being an all around asset to the company.
Atmosphere: 5
Food: 5
Service: 5
Kai Tran
I have been here many times. But the last few times I have been terrible, I ordered on the phone but they made mistakes, when I asked to redo they asked me āwhat is wrong with youā which was very rude, and the second time it was still wrong, I asked them to redo but they just changed from small to large, no apology. I ordered on the phone to save time at 9:05, when I got to the shop at 9:15 it was not busy but I had to wait another 15 minutes to get my drink, then they made a mistake and had to wait another 5 minutes to redo it. I was late for my work. Never come back
Atmosphere: 1
Food: 3
Service: 1
Panagiotis Sarris
Typical Starbucks....
Atmosphere: 4
Food: 3
Service: 4
Jessica Meek
I do come to this location often but today I went to another and my coffee just wasn't right and I came here , not sure if they'd fix it because it wasn't their location, and they did! Thank you so much for helping me . It's the little things. āŗļø
Its ok.
Atmosphere: 2
Food: 5
Service: 2
Store is very clean staff is friendly.
Atmosphere: 4
Service: 3
I visited the Starbucks on Placerville Rd with my daughter on May 20th. We were looking for the perfect gift to give her teacher for Teacher Appreciation Week. The barista who helped us was absolutely wonderful! She was kind, patient, and truly went out of her way to help my daughter choose the perfect Starbucks gift.
Her friendly attitude and helpful nature really stood out, and I was genuinely impressed by the level of customer service she provided. It made our visit special and memorable. A big thank you to the amazing barista for making our experience so positive! A huge shout out to the representative.
Keep up the great work!
Atmosphere: 5
Service: 5
A shout out to Kaysie! She has a great vibe whenever I see her. Her attention to detail and personal touch makes this my go to Starbucks! She exemplifies everything the customer experience should be!
Atmosphere: 5
Food: 5
Service: 5
Was the only one open this morning. Both Starbucks by the lame were closed so had to got to this one, always Openš
Atmosphere: 5
Food: 5
Service: 5
Try the Lavender Macha. Very good.
Very Good coffee,as usual.But additional coffee today free of cost as refill.Super staff at the counter.Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Awesome service. Great drinks a as always
Atmosphere: 5
Food: 5
Service: 5
This is one of my favorite SB, guys here so nice.. never disappointed and huge shoutout to team thereā¦ couple of time i was very near to closing time, however team was calm and prepared my coffee with love and careā¦ great job guys !!!
Atmosphere: 5
Food: 5
Service: 5
I ordered my husband a mobile order pick up and let him know it would be ready at time given on app. He showed up a minute before drink was ready so he sat down in patio area. He was asked to leave by a male employee because he did not have a drink/food and was very rude telling him he couldn't be there! My husband had literally shown up within a minute of the order being ready for pick up, bad customer service! I understand you must make a purchase (which he did) Common sense you must order to be there but why not ask if he was waiting on a mobile order or if he would like to place an order. Rather than be condescending, rude and assuming due to the ethnicityā¦ work on how to greet customers and over all customer service.
Restaurantji Recommends
They never call out finished orders or greet you upon entry. This is like over a week strait now. Half the time they donāt even ask your name so youāre trying to decipher which cup is yours by the ingredients on ticket.
Atmosphere: 1
Food: 3
Service: 1
I come here daily and the consistency of the visits is amazing.
Thev have Chris outside taking and checking mobile orders and being an all around asset to the company.
Atmosphere: 5
Food: 5
Service: 5
I have been here many times. But the last few times I have been terrible, I ordered on the phone but they made mistakes, when I asked to redo they asked me āwhat is wrong with youā which was very rude, and the second time it was still wrong, I asked them to redo but they just changed from small to large, no apology. I ordered on the phone to save time at 9:05, when I got to the shop at 9:15 it was not busy but I had to wait another 15 minutes to get my drink, then they made a mistake and had to wait another 5 minutes to redo it. I was late for my work. Never come back
Atmosphere: 1
Food: 3
Service: 1
Typical Starbucks....
Atmosphere: 4
Food: 3
Service: 4
I do come to this location often but today I went to another and my coffee just wasn't right and I came here , not sure if they'd fix it because it wasn't their location, and they did! Thank you so much for helping me . It's the little things. āŗļø
Atmosphere: 5
Food: 5
Service: 5
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