It's okay, aside from the other customers, who can't seem to form a line to save their lives.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Sandwich, Hot Dog, Pepperoni Pizza
Nah N.
Gas station closed. Self check out machines SUCK. Not sure why Costco does it improve its technology. Oh, my bad, I forgot--Union shop
Daniel C.
This location is awesome!!!!! Staff has people skills. Very well stocked with items both my wife & I use and consume. Selection is EXCELLENT!!!!! We'll be back!!!!!!
Daniel V.
The food court way to slow, order a whole pizza waited an hour and no pizza, so decided to cancel the order and manager took his sweet time to come out as well
Elvia Trejo
Buying from the self-service is easy and fast, getting the food is ?. However, you can not beat the prices and the
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hot Dog
Eddie Oso
Can't go wrong with pizza and of course the hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Pepperoni Pizza
Man F.
I was surprised to see that gas here is the most expensive compared to other Costco within a 30mi radius:(
Francisco Javier Mosqueda del Castillo
Lots of variety, good products, affordable prices, clean, safe, friendly
Atmosphere: 5
Food: 5
Service: 5
Vanessa D.
The customer service here was a horrible experience for me. The supervisor named Angie and the lady who has black hair with greys all over who wears glasses was very rude. They didn't let me buy my cart because my membership was me as a girl, I am transgender. They gave me a hard time and had me crying on my way out. This is very unacceptable and I will not continue to shop at this location. They had me feeling very uncomfortable! Also I can tell they were talking about me while I was waiting in line, they kept looking and laughing at me.
Yesenia Beltran
Food is good, but the new process on picking up the food makes no sense. Before you paid at the kiosk and waited for your number to be called, now you have to stand at another line. I ordered pizza and ice cream had to wait for my pizza and was told to go to the other line and wait for the ice cream before they just gave me the pizza and whatever else I ordered together. I wish my Sam's Club was closer because they're scan and go works great
Today I went to Costco and did some shopping and I had a good experience until I checked out, the cashier Jordan was very helpful and polite but the woman that boxed my groceries (Angie) she wears a red vest i think she's a lead... I told her that one of the eggs was broken in the pack that I had gotten and could i please get another assuming that she would retrieve it for me since I was checking out, she said "sure" and just stood there until everything was in the cart then she started looking over my package of eggs as if she were counting them finally i said "let me go back and get them!" And she just had this confused look on her face but she didn't feel like walking I'm thinking. Whatever happened to customer service???
Diana O.
Today husband and I went to Costco to return a Dyson vacuum which we purchased about 5 years ago. To my surprise- my vacuum starting acting up. It would turn off and on and would not pick - up all the dirt. I changed the filter and cleaned out the roller and nothing. Manager Carlos was nice to give me store credit and with that I purchased another Dyson. Return policy is A+ and I definitely will be returning for all my future major appliance purchases for the A+ customer service.
Javier Barajas
Purchased a pizza, chicken bake, hot dog and sundaes. Great food and even better prices.
Geo M.
Regarding vanilla ice cream . Everytime I order here at Costco Fontana beginning last month (august up to now, September 25,2023) their vanilla ice cream is always hollow in the center . They should fill up the center not just the sides .
Maura C.
Went to Costco today. After paying went to order food at the Kiosk. So like usual you just wait till your number gets called. So five minutes waiting the cashier yells rudely to get in one line. Everyone looks at each other like what? My daughter said the San Bernardino store does it like that. I go Fontana doesn't do that. Apparently that's why everyone was waiting for their number to be called. So why have the kiosk if you have to do your own order then stand in line to get your food. 2:15 pm Take the kiosks out and do it the old way. Very disappointed & also that cashier was totally rude.
It's okay, aside from the other customers, who can't seem to form a line to save their lives.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Sandwich, Hot Dog, Pepperoni Pizza
Gas station closed. Self check out machines SUCK. Not sure why Costco does it improve its technology. Oh, my bad, I forgot--Union shop
This location is awesome!!!!! Staff has people skills. Very well stocked with items both my wife & I use and consume. Selection is EXCELLENT!!!!! We'll be back!!!!!!
The food court way to slow, order a whole pizza waited an hour and no pizza, so decided to cancel the order and manager took his sweet time to come out as well
Buying from the self-service is easy and fast, getting the food is ?. However, you can not beat the prices and the
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hot Dog
Can't go wrong with pizza and of course the hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Pepperoni Pizza
I was surprised to see that gas here is the most expensive compared to other Costco within a 30mi radius:(
Lots of variety, good products, affordable prices, clean, safe, friendly
Atmosphere: 5
Food: 5
Service: 5
The customer service here was a horrible experience for me. The supervisor named Angie and the lady who has black hair with greys all over who wears glasses was very rude. They didn't let me buy my cart because my membership was me as a girl, I am transgender. They gave me a hard time and had me crying on my way out. This is very unacceptable and I will not continue to shop at this location. They had me feeling very uncomfortable! Also I can tell they were talking about me while I was waiting in line, they kept looking and laughing at me.
Food is good, but the new process on picking up the food makes no sense. Before you paid at the kiosk and waited for your number to be called, now you have to stand at another line. I ordered pizza and ice cream had to wait for my pizza and was told to go to the other line and wait for the ice cream before they just gave me the pizza and whatever else I ordered together. I wish my Sam's Club was closer because they're scan and go works great
Restaurantji Recommends
Today I went to Costco and did some shopping and I had a good experience until I checked out, the cashier Jordan was very helpful and polite but the woman that boxed my groceries (Angie) she wears a red vest i think she's a lead... I told her that one of the eggs was broken in the pack that I had gotten and could i please get another assuming that she would retrieve it for me since I was checking out, she said "sure" and just stood there until everything was in the cart then she started looking over my package of eggs as if she were counting them finally i said "let me go back and get them!" And she just had this confused look on her face but she didn't feel like walking I'm thinking. Whatever happened to customer service???
Today husband and I went to Costco to return a Dyson vacuum which we purchased about 5 years ago. To my surprise- my vacuum starting acting up. It would turn off and on and would not pick - up all the dirt. I changed the filter and cleaned out the roller and nothing. Manager Carlos was nice to give me store credit and with that I purchased another Dyson. Return policy is A+ and I definitely will be returning for all my future major appliance purchases for the A+ customer service.
Purchased a pizza, chicken bake, hot dog and sundaes. Great food and even better prices.
Regarding vanilla ice cream . Everytime I order here at Costco Fontana beginning last month (august up to now, September 25,2023) their vanilla ice cream is always hollow in the center . They should fill up the center not just the sides .
Went to Costco today. After paying went to order food at the Kiosk. So like usual you just wait till your number gets called. So five minutes waiting the cashier yells rudely to get in one line. Everyone looks at each other like what? My daughter said the San Bernardino store does it like that. I go Fontana doesn't do that. Apparently that's why everyone was waiting for their number to be called. So why have the kiosk if you have to do your own order then stand in line to get your food. 2:15 pm Take the kiosks out and do it the old way. Very disappointed & also that cashier was totally rude.