Title: Disappointing Experience at Burger King, Kangs Canyon, FresnoI recently visited the Burger King located at Kangs Canyon in Fresno and left thoroughly disappointed. The experience was marred by terrible management and lackluster service. From the moment I walked in, it was evident that there were organizational issues that needed addressing.Firstly, the cleanliness of the establishment left much to be desired. Tables were dirty, and there were noticeable spills on the floor that hadn't been tended to. It was evident that the staff lacked proper training or motivation to maintain a hygienic environment.Furthermore, the service was incredibly slow, with long wait times despite there being few customers. The staff seemed disinterested and indifferent to the customers' needs. Orders were mixed up, and it took multiple attempts to get simple requests right.But perhaps the most concerning aspect was the lack of professionalism from the management. There was an apparent lack of leadership, with no one taking charge to ensure the smooth running of operations. Instead, employees seemed to be left to fend for themselves, resulting in chaos and frustration for both customers and staff alike.Overall, my experience at Burger King, Kangs Canyon, Fresno, was extremely disappointing. The combination of poor cleanliness, slow service, and ineffective management made for a wholly unsatisfactory visit. I would not recommend this location to anyone until significant improvements are made.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Whopper, Chicken Nuggets, Original Chicken Sandwich, Hamburger
D W
I had to wait a few min to get my 2 original chickens, which I prefer because hopefully it means they're making them fresh. The first one was juicy and amazing, the second one was dry and hard to chew. What jerks! We all know BK has lax quality standards next to McD's and this just reinforces that. That second chicken patty must have been sitting around for hours. Gross.
Atmosphere: 4
Food: 1
Service: 4
Lewis Suarez
This place use to suck not sure if they changed management or what but definitely a lot better now I've gone 3xs this month and it's so so good its nice and hot and I asked for extra pickles and they didn't disappoint keep up the good
Atmosphere: 5
Food: 5
Service: 5
Ahmed Ataelgeed
I used the coupons that got me 2 original chicken sandwiches with 2 medium fries for 7.99 everytime!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Original Chicken Sandwich
Melissa Ramirez
If the food is so good, why the rating, cause at times the drive-thru is under lit real dark, almost creepy. And a time or two, they can only take cash not card, but posted no sign.
Atmosphere: 4
Food: 5
Service: 4
Joseph Cater
The only this that's consistent here is the ability to get every order wrong.
Atmosphere: 1
Food: 1
Service: 1
julian munguia
Went in 2 try one of the new grilled sandwiches and it was
Ever since Burger King remodeled, the store feels more modern and the decor is easy on the eyes..I like to observe places..anyway the iconic menu is still the same and love Burger King for late night snacking. The Whopper is especially for those who like wet food...meaning juicy..lol!
Recommended dishes: Biscuit w Suage, Double Whopper, Whopper, French Fries, Onion Rings, Chicken Nuggets, Original Chicken Sandwich, Hamburger
Margaret Lara
When ordering from uber app they don't put the whole order in, something is always missing. ?
Atmosphere: 1
Food: 4
Service: 2
Brenden M
Waited 20 minutes for 2
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Haqq
I’m here 11/17/23 and they closed early smh. Waste of time and gas !!
Atmosphere: 1
Food: 1
Service: 1
Metallicgld12
After taking my order the cashier told me to backup behind red pole, never heard such, then he told me to park in parking lot. I'll mannered tone of voice.i went here on Friday 10/28/2023 around 3:30pm.
But why discontinue the red slushyssss
The little girl has the face of a run over dog
Atmosphere: 1
Food: 1
Service: 1
Title: Disappointing Experience at Burger King, Kangs Canyon, FresnoI recently visited the Burger King located at Kangs Canyon in Fresno and left thoroughly disappointed. The experience was marred by terrible management and lackluster service. From the moment I walked in, it was evident that there were organizational issues that needed addressing.Firstly, the cleanliness of the establishment left much to be desired. Tables were dirty, and there were noticeable spills on the floor that hadn't been tended to. It was evident that the staff lacked proper training or motivation to maintain a hygienic environment.Furthermore, the service was incredibly slow, with long wait times despite there being few customers. The staff seemed disinterested and indifferent to the customers' needs. Orders were mixed up, and it took multiple attempts to get simple requests right.But perhaps the most concerning aspect was the lack of professionalism from the management. There was an apparent lack of leadership, with no one taking charge to ensure the smooth running of operations. Instead, employees seemed to be left to fend for themselves, resulting in chaos and frustration for both customers and staff alike.Overall, my experience at Burger King, Kangs Canyon, Fresno, was extremely disappointing. The combination of poor cleanliness, slow service, and ineffective management made for a wholly unsatisfactory visit. I would not recommend this location to anyone until significant improvements are made.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Whopper, Chicken Nuggets, Original Chicken Sandwich, Hamburger
I had to wait a few min to get my 2 original chickens, which I prefer because hopefully it means they're making them fresh. The first one was juicy and amazing, the second one was dry and hard to chew. What jerks! We all know BK has lax quality standards next to McD's and this just reinforces that. That second chicken patty must have been sitting around for hours. Gross.
Atmosphere: 4
Food: 1
Service: 4
This place use to suck not sure if they changed management or what but definitely a lot better now I've gone 3xs this month and it's so so good its nice and hot and I asked for extra pickles and they didn't disappoint keep up the good
Atmosphere: 5
Food: 5
Service: 5
I used the coupons that got me 2 original chicken sandwiches with 2 medium fries for 7.99 everytime!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Original Chicken Sandwich
If the food is so good, why the rating, cause at times the drive-thru is under lit real dark, almost creepy. And a time or two, they can only take cash not card, but posted no sign.
Atmosphere: 4
Food: 5
Service: 4
The only this that's consistent here is the ability to get every order wrong.
Atmosphere: 1
Food: 1
Service: 1
Went in 2 try one of the new grilled sandwiches and it was
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Whopper, Onion Rings, Hamburger
Ever since Burger King remodeled, the store feels more modern and the decor is easy on the eyes..I like to observe places..anyway the iconic menu is still the same and love Burger King for late night snacking. The Whopper is especially for those who like wet food...meaning juicy..lol!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuit w Suage, Double Whopper, Whopper, French Fries, Onion Rings, Chicken Nuggets, Original Chicken Sandwich, Hamburger
When ordering from uber app they don't put the whole order in, something is always missing. ?
Atmosphere: 1
Food: 4
Service: 2
Waited 20 minutes for 2
Atmosphere: 1
Food: 1
Service: 1
I’m here 11/17/23 and they closed early smh. Waste of time and gas !!
Atmosphere: 1
Food: 1
Service: 1
After taking my order the cashier told me to backup behind red pole, never heard such, then he told me to park in parking lot. I'll mannered tone of voice.i went here on Friday 10/28/2023 around 3:30pm.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Whopper