Merry Christmas Everyone! And God bless every soul with happiness and love! Lets make 2026 a better year than 2025!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
sandra soler
Closing the lobby at 430 is just crazy smfhđĄ
Service: 2
Chong Cha
Ordered take out from the front counter. I got a BigMac and a Holiday Pie. No Holiday Pie, so they gave me an old Apple Pie instead. At least my BigMac came out exactly how I ordered it. The Dining area of this McDonaldâs is littered with homeless people. Practically camped out in there. They keep their restrooms locked I accept for good reason because of the homeless. But, Canât even use their restroom or at least wash your hands. When you ask to get access to the restrooms the employees there just dismiss you like youâre not a customer. The atmosphere is horrible. Horrible as when you first walk in, you have second thoughts about if you should even order food or dine in.
Atmosphere: 1
Food: 3
Service: 2
Raul Murillo
Ordered curbside pick up. Ordered 2 double cheese burger no pickle no salt. Received 2 mcdoubles with no onions. Took it back in for them to remake. All they did was add a new slice of cheese and added a whole bunch on onions in the burger. The cheese didn't even melt. The buns were smashed down. My wife had to go back in and ask them to remake it fresh. 1 burger was right and the other had mustard on the outside of the bun. Really messy. She took that one back, and asked them to remake it. She came back with the burger finally right, but the burger patty was burned and dried out. Ended up throwing it away. Waste of time and money. They should train their workers better.
Atmosphere: 1
Food: 1
Service: 1
T J
I ordered 2 drinks , a sweet tea no ice and a diet coke. The manager (i assume cause she had a blue dress shirt on) is handing out food at the second window. When I pull up shes talking on her cell phone trying to hand me a sweet tea full of ice. I let her know its wrong and she fixes it then walks away... im still waiting for my other drink and then she comes back to the windows and rudely says did you need something. Yes, my diet coke!? Which was sitting right on the counter right in front of her before she walked away. Service was terrible especially coming from a manger.
Atmosphere: 1
Food: 1
Service: 1
Shakaria Green
There are a bad cooker so they get zero out of 10 because theyâre terrible
Atmosphere: 1
Food: 1
Service: 1
Lynn Desrosiers
It sucks here I had to wait 20 mins. for the person that works the front to come back from his break, l kept asking for help and the employees ignore you, then they messed up my order. Then they give you a crappy receipt that you can't do the survey or put it in for your rewards on your app. If they're going to do all this crap they should just do drive-thru!! I would not recommend to come in to the restaurant at all!!! Very bad service!!
Atmosphere: 1
Food: 4
Service: 1
Timothy Crane
The employee that assisted me today was very helpful on ordering from the kiosk. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Julian Ramirez
I placed an order on the app for breakfast and was waiting for 10+ minutes to check in. I was literally at the drive thru mic waiting to check in. I saw the menu change from breakfast to lunch. Then when I was finally able to check in I was told they couldnât take my order because I didnât check in on time which made no sense to me at all. Was literally told that they were going to issue a refund on there end. So you can issue me a refund on your system but you canât make my 2 item order đđ¤Śââď¸. Not to mention my card was already charged. If I wouldâve had a big order I wouldâve understood but it was literally two items. Not to mention there were only two cars at the drive thru. Workers get paid $20 an hour and donât know how to act now. If theyâre managers they probably make more. I was told Iâd get a refund, but I wouldnât even be surprised I donât get a refund. Only $6, but that $6 couldâve gone towards something else.
I never leave bad reviews and Iâm usually pretty reasonable however this was just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Eunice Ramos
My complaint is specifically for one manager, who yelled at my daughter (12) because she went back inside to ask for ketchup, the manager an Indian lady who had gave us our food & drinks at the window, comes out yelling at my daughter & not wanting to give her ketchup, another employee stepped in apologized to my daughter & was about to give her ketchups, then the manager yelled at the employee. Another customer that was eating said to the manager, she just wants ketchup & finally gave her the ketchup but my daughter came out crying, when I went back inside to address that manager (the Indian lady) another manager came out to apologize on her behalf & to my daughter. I was so livid she couldnât even apologize to her face herself !! Can tell at a child but cannot come out and apologize for being wrong. Because you were wrong & she is a terrible manager not wanting to give some ketchup when we ordered 3 hash brown with ketchup!! I really hope the owners take this into consideration that management is supposed to be there to help paying customers & not yell at children. I am grateful for the other manager who calmed us down & apologized to my daughter, I didnât catch his name but he said he had kids of his own & originally from Philly I appreciate your concern. Thatâs what a manager is supposed to do not yell at children. I will be calling the owners of this franchise.
Manager made my daughter cry for asking for ketchup. MANAGER! Iâd give this 0 stars if itâd let me.
Atmosphere: 1
Food: 1
Service: 1
ad singh
very rude behaviourâŚ..staff girl delivering mobile orderâŚ. that not like a true customer serviceđ
Chris Huban
Never will go to this dump again McDonald's sucks. Kiosks dont work right. Place is dirty as hell in the restaurant. Theres trash on the floor.
E
I repeat somebody is lying to you. I don't care about that change. I never did. The problem is that someone keeps trying to interact with me a certain type of person and I don't want anything to do with them.
Jensyn Callaway
Food was fine workers are stupid and rude act like u can't get a refill every time I come to this location I have a problem W. Shields location
Merry Christmas Everyone! And God bless every soul with happiness and love! Lets make 2026 a better year than 2025!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Closing the lobby at 430 is just crazy smfhđĄ
Service: 2
Ordered take out from the front counter. I got a BigMac and a Holiday Pie.
No Holiday Pie, so they gave me an old Apple Pie instead. At least my BigMac came out exactly how I ordered it.
The Dining area of this McDonaldâs is littered with homeless people. Practically camped out in there. They keep their restrooms locked I accept for good reason because of the homeless. But, Canât even use their restroom or at least wash your hands. When you ask to get access to the restrooms the employees there just dismiss you like youâre not a customer. The atmosphere is horrible. Horrible as when you first walk in, you have second thoughts about if you should even order food or dine in.
Atmosphere: 1
Food: 3
Service: 2
Ordered curbside pick up. Ordered 2 double cheese burger no pickle no salt. Received 2 mcdoubles with no onions. Took it back in for them to remake. All they did was add a new slice of cheese and added a whole bunch on onions in the burger. The cheese didn't even melt. The buns were smashed down. My wife had to go back in and ask them to remake it fresh. 1 burger was right and the other had mustard on the outside of the bun. Really messy. She took that one back, and asked them to remake it. She came back with the burger finally right, but the burger patty was burned and dried out. Ended up throwing it away. Waste of time and money. They should train their workers better.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 drinks , a sweet tea no ice and a diet coke. The manager (i assume cause she had a blue dress shirt on) is handing out food at the second window. When I pull up shes talking on her cell phone trying to hand me a sweet tea full of ice. I let her know its wrong and she fixes it then walks away... im still waiting for my other drink and then she comes back to the windows and rudely says did you need something. Yes, my diet coke!? Which was sitting right on the counter right in front of her before she walked away. Service was terrible especially coming from a manger.
Atmosphere: 1
Food: 1
Service: 1
There are a bad cooker so they get zero out of 10 because theyâre terrible
Atmosphere: 1
Food: 1
Service: 1
It sucks here I had to wait 20 mins. for the person that works the front to come back from his break, l kept asking for help and the employees ignore you, then they messed up my order. Then they give you a crappy receipt that you can't do the survey or put it in for your rewards on your app. If they're going to do all this crap they should just do drive-thru!! I would not recommend to come in to the restaurant at all!!! Very bad service!!
Atmosphere: 1
Food: 4
Service: 1
The employee that assisted me today was very helpful on ordering from the kiosk. Thanks!
Atmosphere: 5
Food: 5
Service: 5
I placed an order on the app for breakfast and was waiting for 10+ minutes to check in. I was literally at the drive thru mic waiting to check in. I saw the menu change from breakfast to lunch. Then when I was finally able to check in I was told they couldnât take my order because I didnât check in on time which made no sense to me at all. Was literally told that they were going to issue a refund on there end. So you can issue me a refund on your system but you canât make my 2 item order đđ¤Śââď¸. Not to mention my card was already charged. If I wouldâve had a big order I wouldâve understood but it was literally two items. Not to mention there were only two cars at the drive thru. Workers get paid $20 an hour and donât know how to act now. If theyâre managers they probably make more. I was told Iâd get a refund, but I wouldnât even be surprised I donât get a refund. Only $6, but that $6 couldâve gone towards something else.
I never leave bad reviews and Iâm usually pretty reasonable however this was just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
My complaint is specifically for one manager, who yelled at my daughter (12) because she went back inside to ask for ketchup, the manager an Indian lady who had gave us our food & drinks at the window, comes out yelling at my daughter & not wanting to give her ketchup, another employee stepped in apologized to my daughter & was about to give her ketchups, then the manager yelled at the employee. Another customer that was eating said to the manager, she just wants ketchup & finally gave her the ketchup but my daughter came out crying, when I went back inside to address that manager (the Indian lady) another manager came out to apologize on her behalf & to my daughter. I was so livid she couldnât even apologize to her face herself !! Can tell at a child but cannot come out and apologize for being wrong. Because you were wrong & she is a terrible manager not wanting to give some ketchup when we ordered 3 hash brown with ketchup!! I really hope the owners take this into consideration that management is supposed to be there to help paying customers & not yell at children. I am grateful for the other manager who calmed us down & apologized to my daughter, I didnât catch his name but he said he had kids of his own & originally from Philly I appreciate your concern. Thatâs what a manager is supposed to do not yell at children. I will be calling the owners of this franchise.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Manager made my daughter cry for asking for ketchup. MANAGER! Iâd give this 0 stars if itâd let me.
Atmosphere: 1
Food: 1
Service: 1
very rude behaviourâŚ..staff girl delivering mobile orderâŚ. that not like a true customer serviceđ
Never will go to this dump again McDonald's sucks. Kiosks dont work right. Place is dirty as hell in the restaurant. Theres trash on the floor.
I repeat somebody is lying to you. I don't care about that change. I never did. The problem is that someone keeps trying to interact with me a certain type of person and I don't want anything to do with them.
Food was fine workers are stupid and rude act like u can't get a refill every time I come to this location I have a problem W. Shields location
Atmosphere: 1
Food: 4
Service: 1
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