El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
12909 Harbor Blvd, Garden Grove
(714) 530-9715
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Ratings
Hours
Monday | 10AM - 11PM |
Tuesday | 10AM - 11PM |
Wednesday | 10AM - 11PM |
Thursday | 10AM - 11PM |
Friday | 10AM - 11PM |
Saturday | 10AM - 11PM |
Sunday | 10AM - 11PM |
El Pollo Loco is a popular spot located just a minute's walk from many workplaces. The restaurant is known for its good prices and reliable service. Despite being busy, the staff remains friendly and respectful, even when closing time approaches. The food is decent, with some meals, like the chicken tostada bowl, receiving mixed reviews. Freshly prepared dishes and a clean dining area are also notable. Customers appreciate the well-maintained landscape and top-notch speaker and window service at the drive-thru. The staff, especially at the counter, are often described as very nice and attentive, making guests feel welcomed and at home. However, some reviews mention that the restaurant is not always as clean as it could be, especially the bathrooms, which are sometimes very dirty. Overall, many enjoy the friendly atmosphere, good service, and the quality of food, with some noting that portions have changed recently. The staff, including employees like Alex, are praised for their positive attitude and willingness to help.