Second time this has happened at this Panda Express location.
About a year ago we ordered Mushroom Chicken and the chicken pieces were pink and soft inside, nearly raw. Because a lot of time had passed, we decided to give the restaurant another chance.
Unfortunately, the same thing happened again. The chicken we received was pink in the center and had a blood-like taste, clearly not cooked through. We have attached a photo showing the pink interior of the chicken.
Undercooked chicken is not a small quality issue. It is a serious food safety problem that makes people sick.
We immediately stopped eating, returned the food, and received a refund. The fact that this has now happened twice on separate visits suggests a serious problem with cooking procedures or quality control at this location.
After posting this review, we also looked through other reviews and noticed several customers reporting similar issues, including undercooked chicken, undercooked shrimp, and even food poisoning on several reviews. This is not an isolated incident.
This location needs to take food safety seriously. Customers should not have to check whether chicken is cooked before eating it.
Because of this repeated experience, we will not be ordering from this location again.
Food: 1
Ågdüm Lí
If I could, I would put 0 to the attention of the girl is unimaginable. The ugly attention was angry. I am not to blame for their problems. I am just one more customer. Please, managers. Educate your employees to smile more and not get angry at customers and listen very badly. Attention 0 recommended
Atmosphere: 5
Food: 5
Service: 1
Ria Amacio
Happy valentine's Day to chichidi
Atmosphere: 5
Food: 5
Service: 5
Matthew Nickeson
Michael great service
Atmosphere: 5
Food: 5
Service: 5
Rapture Ranger
I have developed into an eloquent complainer with restaurant service in the past few years, since the pandemic. And I get no opportunity to exercise my skills when I revive myself at this Panda Express. I’ve never had an excuse to open up my dark, opinionated wrath against this location; I am convinced they anticipate my appearances. Whatever the reason is behind it, I’m considerably impressed that they’ve never fumbled what I respect them for. Go here when you expect to get abused by customer service & become a cheerful optimist again, like me.
Atmosphere: 5
Food: 5
Service: 5
Peter Pham
Often times there’s long wait times. Not a huge problem, but then they get your order wrong on top of that. It’s happened to me 3 times so far at this location.
A-1nutrution center inc
I Oder my food on line and the service on my pick up time @ the restaurant was super bad, the staff ignored me for 10 mins , when finally I got my order after 10mns , Michael doesn’t even said anything. Customer service so bad 👎👎👎👎👎 Service is below -10 so bad
Atmosphere: 1
Food: 3
Service: 1
Anton S
Pepper Beef was $1.50 up charge beef tasted like rubber
Had Marissa take care of us, she was very kind and gave an amazing service.
Atmosphere: 3
Food: 3
Service: 5
Rachel Poleshuk Leon
It’s always what you expect, fresh and delicious. A good choice to whoever is running around and needs a quick and easy meal that is not a burger or pizza. This location is always clean, including the restrooms.
Atmosphere: 3
Food: 3
Service: 4
LEO 1NGLES
Food was cold.and it was raining... October 14 2025 at 11:00 am Imagine My stomach pain 😭 Do not recommend When the customers enter.Customer service apparently amable but a few moments later you can see the personal looks like forced.
They Forgot to give me part of my order
Atmosphere: 2
Food: 2
Service: 1
Second time this has happened at this Panda Express location.
About a year ago we ordered Mushroom Chicken and the chicken pieces were pink and soft inside, nearly raw. Because a lot of time had passed, we decided to give the restaurant another chance.
Unfortunately, the same thing happened again. The chicken we received was pink in the center and had a blood-like taste, clearly not cooked through. We have attached a photo showing the pink interior of the chicken.
Undercooked chicken is not a small quality issue. It is a serious food safety problem that makes people sick.
We immediately stopped eating, returned the food, and received a refund. The fact that this has now happened twice on separate visits suggests a serious problem with cooking procedures or quality control at this location.
After posting this review, we also looked through other reviews and noticed several customers reporting similar issues, including undercooked chicken, undercooked shrimp, and even food poisoning on several reviews. This is not an isolated incident.
This location needs to take food safety seriously. Customers should not have to check whether chicken is cooked before eating it.
Because of this repeated experience, we will not be ordering from this location again.
Food: 1
If I could, I would put 0 to the attention of the girl is unimaginable. The ugly attention was angry. I am not to blame for their problems. I am just one more customer. Please, managers. Educate your employees to smile more and not get angry at customers and listen very badly. Attention 0 recommended
Atmosphere: 5
Food: 5
Service: 1
Happy valentine's Day to chichidi
Atmosphere: 5
Food: 5
Service: 5
Michael great service
Atmosphere: 5
Food: 5
Service: 5
I have developed into an eloquent complainer with restaurant service in the past few years, since the pandemic. And I get no opportunity to exercise my skills when I revive myself at this Panda Express. I’ve never had an excuse to open up my dark, opinionated wrath against this location; I am convinced they anticipate my appearances. Whatever the reason is behind it, I’m considerably impressed that they’ve never fumbled what I respect them for. Go here when you expect to get abused by customer service & become a cheerful optimist again, like me.
Atmosphere: 5
Food: 5
Service: 5
Often times there’s long wait times. Not a huge problem, but then they get your order wrong on top of that. It’s happened to me 3 times so far at this location.
I Oder my food on line and the service on my pick up time @ the restaurant was super bad, the staff ignored me for 10 mins , when finally I got my order after 10mns ,
Michael doesn’t even said anything.
Customer service so bad 👎👎👎👎👎
Service is below -10 so bad
Atmosphere: 1
Food: 3
Service: 1
Pepper Beef was $1.50 up charge beef tasted like rubber
Atmosphere: 4
Food: 3
Service: 5
Very bad staff. They show me attitude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had Marissa take care of us, she was very kind and gave an amazing service.
Atmosphere: 3
Food: 3
Service: 5
It’s always what you expect, fresh and delicious. A good choice to whoever is running around and needs a quick and easy meal that is not a burger or pizza. This location is always clean, including the restrooms.
Atmosphere: 3
Food: 3
Service: 4
Food was cold.and it was raining... October 14 2025 at 11:00 am
Imagine My stomach pain 😭
Do not recommend
When the customers enter.Customer service apparently amable but a few moments later you can see the personal looks like forced.
Atmosphere: 1
Steak and shrimp Great food and service
Atmosphere: 5
Food: 5
Service: 5
Orange chicken, so good. A bit pricey but good
Food: 5
Service: 5
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