Wasn't going to stop based on reviews but took a chance. Should've listened. I got there trying to use a coupon only to get a lazy response from the employee saying the scan machine wasn't working. Won't be returning.
Raja Abdullah
I recently visited baskin robins.The moment I walked in,I was greeted with a warm smile and a delightful aroma of freshly made waffle cones.The staff was super friendly and helpful, making great recommendations based on my preferences.overall great experience.Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
bano raja
Just hit up baskin Robbin’s and it was legit! So many flavors to pick up from and they all were so stunning the staff was super cooperative and their service was amazing .The vibe in the shop was cool too . Totally my new fav spot for ice cream . Absolutely recommend! Plus they have comfy sitting area so you can enjoy and your ice cream very well ?I would never seen such type of customer service on any other shop
Tanha 33
They patiently help me to choose the best flavor ?
Atmosphere: 5
Food: 5
Service: 5
Karina Cuevas
AVOID THIS PLACE!!!! As soon as you walk in it SMELLS HORRIBLE, musty and dirty. Really hot inside not sure how the employees are able to do a shift there. We lasted a few minutes and I felt disgusted with the heat and smell.
Atmosphere: 1
Yoshabal Lester-Santiago
Worst experience ever!! The ice cream had a piece of metal wire in it. It was absolutely terrifying! Could have killed me. Customer service was even worse when notified. Even the manager was pathetic. Dont eat here! This place should be shut down immediately !!!
Atmosphere: 1
Food: 1
Service: 1
Robert Jin
This place doesn’t honor the birthday scoop. Won’t be coming here anymore. How much is a little scoop of ice going to cost the company? The cheapness of this business will cost them eventually.
Atmosphere: 1
Food: 1
Service: 1
Tovarizer
Five dollars for the smallest scoop, and the more I keep visiting Baskin Robbins, it’s as if they’re all run by one family, fake foreign accents, and you can’t understand basic English, there’s never any air conditioning on site, so halfway through here dessert, it’s a puddle and soup and runny, The ice cream is mediocre. Best, there are no restroom facilities, parking is ample, location is safe and secure, overall cleaning is high, better customer service would be appreciated,
Parking: Plenty of parking, secure, safe, brightly lit night
I want to commend the employee Madi.My favorite flavor ever is the Mexican Chocolate Brownie. It reminds me of my time living in Mexico and tastes like home. I was sad to hear that the locations closest to me were out, as it was limited addition. I called a few locations, and when I spoke to Madi, she said she didn’t have any today, but she would be getting a shipment tomorrow.The next day she gave me a call as soon as the shipment of that flavor arrived!! I was shocked to hear that she remembered my phone call, and I was very pleasantly surprised by her initiative and care to call me back and follow up!She was very empathetic, and Madi doing that for me showed her true character and commitment.If corporate reads this, GIVE MADI A RAISE AND A PROMOTION!! BRAVO!
Food: 5
Service: 5
Crystal Glitz
I had a good service experience there
Nina Bangle
$4.99 for one scoop!!! Way too much $$$
BF 10 X
Always delicious! Thank you for the many years of high-quality ice cream as well as new creations! Loyal customer
Michelle Balam
Service was absolutely great at this Baskin Robins! The bserver was super nice & was so patient with the kids choosing their flavors. I absolutely recommend this baskin robins to everyone:)
Poor customer service
Wasn't going to stop based on reviews but took a chance. Should've listened. I got there trying to use a coupon only to get a lazy response from the employee saying the scan machine wasn't working. Won't be returning.
I recently visited baskin robins.The moment I walked in,I was greeted with a warm smile and a delightful aroma of freshly made waffle cones.The staff was super friendly and helpful, making great recommendations based on my preferences.overall great experience.Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Just hit up baskin Robbin’s and it was legit! So many flavors to pick up from and they all were so stunning the staff was super cooperative and their service was amazing .The vibe in the shop was cool too . Totally my new fav spot for ice cream . Absolutely recommend! Plus they have comfy sitting area so you can enjoy and your ice cream very well ?I would never seen such type of customer service on any other shop
They patiently help me to choose the best flavor ?
Atmosphere: 5
Food: 5
Service: 5
AVOID THIS PLACE!!!! As soon as you walk in it SMELLS HORRIBLE, musty and dirty. Really hot inside not sure how the employees are able to do a shift there. We lasted a few minutes and I felt disgusted with the heat and smell.
Atmosphere: 1
Worst experience ever!! The ice cream had a piece of metal wire in it. It was absolutely terrifying! Could have killed me. Customer service was even worse when notified. Even the manager was pathetic. Dont eat here! This place should be shut down immediately !!!
Atmosphere: 1
Food: 1
Service: 1
This place doesn’t honor the birthday scoop. Won’t be coming here anymore. How much is a little scoop of ice going to cost the company? The cheapness of this business will cost them eventually.
Atmosphere: 1
Food: 1
Service: 1
Five dollars for the smallest scoop, and the more I keep visiting Baskin Robbins, it’s as if they’re all run by one family, fake foreign accents, and you can’t understand basic English, there’s never any air conditioning on site, so halfway through here dessert, it’s a puddle and soup and runny, The ice cream is mediocre. Best, there are no restroom facilities, parking is ample, location is safe and secure, overall cleaning is high, better customer service would be appreciated,
Parking: Plenty of parking, secure, safe, brightly lit night
Atmosphere: 1
Food: 1
Service: 1
Great staff and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I want to commend the employee Madi.My favorite flavor ever is the Mexican Chocolate Brownie. It reminds me of my time living in Mexico and tastes like home. I was sad to hear that the locations closest to me were out, as it was limited addition. I called a few locations, and when I spoke to Madi, she said she didn’t have any today, but she would be getting a shipment tomorrow.The next day she gave me a call as soon as the shipment of that flavor arrived!! I was shocked to hear that she remembered my phone call, and I was very pleasantly surprised by her initiative and care to call me back and follow up!She was very empathetic, and Madi doing that for me showed her true character and commitment.If corporate reads this, GIVE MADI A RAISE AND A PROMOTION!! BRAVO!
Food: 5
Service: 5
I had a good service experience there
$4.99 for one scoop!!! Way too much $$$
Always delicious! Thank you for the many years of high-quality ice cream as well as new creations! Loyal customer
Service was absolutely great at this Baskin Robins! The bserver was super nice & was so patient with the kids choosing their flavors. I absolutely recommend this baskin robins to everyone:)
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