1 out 2 times I arrive, they do not have major items on the menu such as ribs or sausage. It's a nice bbq franchise but unfortunately I will no longer be patronizing this specific location. It way too frustrating. I ordered online then drove over to pick up my food. At that point I was advised they didn't have ribs or polish sausage. They could not give me an instant refund since I placed my order through a third party. ?
Berta Flowers
The ambiance is nice awesome music! Smells delicious! John provided excellent customer service and was very polite keeping nd and professional!My only concern with this visit ordering A half pound of brisket is that when I asked for the pickles and onions… John was disappointed to say that the owner didn’t buy them and that they were out of stock! Owner John deserves a raise and tone promoted before his peers! He’s going to keep your business having repeat customers! I will be back! Thanks John!
Atmosphere: 5
Food: 5
Service: 5
jason parker
Love the bbq at Dickeys. Always solid choice and usually a little cheaper than most bbq
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sandwich Combo
Brad Baxter
Ordered an out of stock option online, but was able to get something else in place. Great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage
Renate Siskind
Think this location needs to goout of business. They don't takeCredit/debit cards, I ordered online at a set time, I ran late (15 minutes) the order was not ready, NO sauce for my order, they screw up my order and left out my brownie which I had paid for. They need to stop, everything was wrong in so many ways.
Atmosphere: 1
Food: 2
Service: 1
Lana Cotton
Picked up my order on 2/10/24 it was a disaster what I saw! I ordered 9 slabs of St Louis style ribs and 5 lbs of sliced brisket! I spent 475.00! Celebrating my son's 50th birthday! I received 6 pans of baby back ribs over cooked meat falling off the bone shredded meat and bones, couldn't believe what I was seeing ? so embarrassed ? the brisket was chopped up with a few slices remaining! Only good for sliders! Contacted the store and was told manager would call back, no call back, yet call Corporate ? they said call the store, call guest services told to leave a message it hangs up before you begin to leave your message! Now placing your order from catering hot line they take your order right away they even call you back right away! Now that's when you initially giving them an order! But following through with an issue! Now I have never had an issue with this store on Artesia in Gardena and I am a frequent buyer but at this point I am terribly disappointed ? and hurt, never expected and the staff was so accommodating and friendly ? to do this and not even give you a call back! I do not believe in hurting a business but I am a Christian practicing woman an my advice is if you order from this location please check your order before leaving the store! Thank you and God bless!
Atmosphere: 1
Food: 1
Service: 1
Ed Del Campo
Went for ribs and chicken and they had none.
Nicole Butler
Very friendly staff. The food is not as good as it used to be. The baked beans tasted like they were straight out of the can. The potato salad doesn't have the homemade taste nor texture it used to have. The chicken breast was dry. Because of the friendly staff and the BBQ sauce, I gave this place a rating of 3, if not it would be a 2.
Atmosphere: 4
Food: 2
Service: 5
Stacey Parker
I would give it 4 stars but the string beans were bland, no flavor and they didn't have the Texas toast.
Very kind employes
Atmosphere: 5
Food: 5
Service: 5
1 out 2 times I arrive, they do not have major items on the menu such as ribs or sausage. It's a nice bbq franchise but unfortunately I will no longer be patronizing this specific location. It way too frustrating. I ordered online then drove over to pick up my food. At that point I was advised they didn't have ribs or polish sausage. They could not give me an instant refund since I placed my order through a third party. ?
The ambiance is nice awesome music! Smells delicious! John provided excellent customer service and was very polite keeping nd and professional!My only concern with this visit ordering A half pound of brisket is that when I asked for the pickles and onions… John was disappointed to say that the owner didn’t buy them and that they were out of stock! Owner John deserves a raise and tone promoted before his peers! He’s going to keep your business having repeat customers! I will be back! Thanks John!
Atmosphere: 5
Food: 5
Service: 5
Love the bbq at Dickeys. Always solid choice and usually a little cheaper than most bbq
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sandwich Combo
Ordered an out of stock option online, but was able to get something else in place. Great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage
Think this location needs to goout of business. They don't takeCredit/debit cards, I ordered online at a set time, I ran late (15 minutes) the order was not ready, NO sauce for my order, they screw up my order and left out my brownie which I had paid for. They need to stop, everything was wrong in so many ways.
Atmosphere: 1
Food: 2
Service: 1
Picked up my order on 2/10/24 it was a disaster what I saw! I ordered 9 slabs of St Louis style ribs and 5 lbs of sliced brisket! I spent 475.00! Celebrating my son's 50th birthday! I received 6 pans of baby back ribs over cooked meat falling off the bone shredded meat and bones, couldn't believe what I was seeing ? so embarrassed ? the brisket was chopped up with a few slices remaining! Only good for sliders! Contacted the store and was told manager would call back, no call back, yet call Corporate ? they said call the store, call guest services told to leave a message it hangs up before you begin to leave your message! Now placing your order from catering hot line they take your order right away they even call you back right away! Now that's when you initially giving them an order! But following through with an issue! Now I have never had an issue with this store on Artesia in Gardena and I am a frequent buyer but at this point I am terribly disappointed ? and hurt, never expected and the staff was so accommodating and friendly ? to do this and not even give you a call back! I do not believe in hurting a business but I am a Christian practicing woman an my advice is if you order from this location please check your order before leaving the store! Thank you and God bless!
Atmosphere: 1
Food: 1
Service: 1
Went for ribs and chicken and they had none.
Very friendly staff. The food is not as good as it used to be. The baked beans tasted like they were straight out of the can. The potato salad doesn't have the homemade taste nor texture it used to have. The chicken breast was dry. Because of the friendly staff and the BBQ sauce, I gave this place a rating of 3, if not it would be a 2.
Atmosphere: 4
Food: 2
Service: 5
I would give it 4 stars but the string beans were bland, no flavor and they didn't have the Texas toast.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sausage, Potato Casserole
Restaurantji Recommends
Never recieved my order due to issues with Uber eats.Have been to a different one was very
Service: 4
The menu photo shows #4 combo as brisket (pulled) but I got sliced one, which is ok. Next time I must be specific to pull or chop my brisket.
Great place and great customer service. Highly recommend half rack of ribs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs Links
They don't accept the duckies gift cards. What is the point in getting gift cards when you can't use them. Won't ever come to this location agian.
Service: 1
Yikes! What happened? Food was bland. Mash potato casserole had no flavor, mac & cheese tasted like the Kraft brand, brisket was fatty. Disappointing.
Atmosphere: 3
Food: 1
Service: 4