The Crab Shack, Gardena, Gateway Plaza

incredible service!!! thank you guys

The garlic butter shrimps with potatos and corn on the cob in the bag is delicious. 13.99 lbs. Go u will enjoy it.

Atmosphere: 5

Food: 5

Service: 5

Service is slow as it gets, servers can use some training, that’s a management issue so I don’t really blame the servers.
Atmosphere is a-ok.
Food is a-ok too, but check what you’re getting before starting to eat it, you might be getting less items than what you’re ordering and paying for.

I usually don’t like to leave negative reviews but it was a disaster so I hope this is a wake up call for the owners or managers and guide their staff on how to be more attentive to their customers.

Atmosphere: 3

Food: 3

Service: 2

This crab shack on Artesia is so much better than the one in Redondo Beach. The one on Redondo Beach they gave me shrimp with little rocks in it, and they really didn’t act like they cared when I told him about it.
So I stopped going there and went to the one Artesia and I never

Atmosphere: 5

Food: 5

Service: 5

Take a long time to serve you

Foods delicious and servers are friendlier than the western location.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Seafood

The sandwiches was not well cooked and no flavor. Crab ans shrimp was half cooked. The gumbo had brown thick gravy. Crab bags is the only thing that is worth the buy. Don't try anything else.

Atmosphere: 4

Food: 1

Service: 2

Definitely likes this place better than the one on western. Waiters and waitress are more friendly here. They actually walked me in the table instead point out the table, and attitude as I visited the other location last time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

Over $100 when we would have normally spent maybe $70 not a big deal since everyone's trying to recoup from being closed during the shutdown. If you're going to inflate the prices to make up for business at least have decent food. The crab legs were ridiculously over salted I at 3 legs I tried one from the second batch and they were just as bad. This is the 3rd time in a row that salt content is ridiculous. The 1st and 2nd time we thought maybe it was an off day or a different cook, but this obviously is an ongoing issue they have. The shrimp were mushy beyond belief the crab legs looked strange. I would not give a bad review but I tried calling to let them know and the phone just rings or goes to voicemail. I stopped eating my food and ate my son's cheeseburger from McDonald's that lets you know how bad it was I'm sick to my stomach.

Good food good service !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clams Shrimp and Crawfish, French Fries, Garlic Bread, Snow Crab Legs

I ordered 2 foods and I was almost begging for some ranch for my food. They showed me too much attitude before giving me some souse. The calamari and shrimp fries was awful. If you are hungry and there is no other place open, go here, but if you want to enjoy your meal, don’t even think going here.

Atmosphere: 1

Food: 1

Service: 1

I walked in for 2 and Irvin say to us that we would only have to order to go because they closing early when because of maintenance it was like 12 ppl dining in and just got they plate so i said out loud today is not my day because my day wasn't going good and he caught a attitude and was being aggressive about me saying that I was wondering why and I said I wasn't talking to you I was just speaking out loud then he attempted to refuse service from us when we wasn't about to eat any more after said that and I ask who is the supervisor he said he was and he want us to leave or he calling the cops o stated ok I will once u provide me with the corporate number he said no he won't give it to me I ask can I speak with someone else above you he said no get out I was appalled and shocked like what is going on we didn't do anything and I am willing to leave once I get the corp number to make a complaint about this unfair situation that I didn't under stand why he was so aggressive to us so the young lady Ashley absolutely was so great to us and figured everything out as a server that she was and she handle the problem to professional and respectful are greatly appreciate her she should be a supervisor or a manager he Irvin should not be a manger as he say he is and handle any situation as he did I work with and I work with people and never once I act the way he did even if the customer is out of hand and any situation you have to remain professional and enjoy your other time you've been aggressive and loud and yelling does not make the situation better please do better Irvin or maybe more training so after we left it was too young ladies that walked in and got service and sat down to eat I was so totally upset and confused on why we didn't get service this is so unfair we got turned away before we even got greeted

The mechelada was good the house sauce was ok I think it needs a Lil more thickness it was to watery.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Clams Shrimp and Crawfish

First time at this location, the 2 employee's that waited on us on Sunday September 1st were amazing thanks guy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clams Shrimp and Crawfish, Snow Crab Legs

From the moment we arrived they took our bill but they gave us the entire order. My daughter had to go ask for what was missing. After that, no one approached us to offer anything else. Every time we needed something, my daughters had to get up to ask for us. I ordered a beer and it never arrived, but when I paid, they charged me for it. I feel that their service was terrible. I will not return to this place.

Atmosphere: 3

Food: 5

Service: 1