El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
6986 Chestnut St, Gilroy
(408) 842-7253
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Share your opinion about El Pollo Loco
awesome staff and great food. They are supporting the community by giving back to the families from the tragic shooting in Gilroy.
Obviously understaffed but working their butts off to make sure the food gets out as quickly as possible. Two thumbs up 👍 👍
Una vieja prieta q abla puro inglés y es más nopal q los nopales jajajaja
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
El Pollo Loco is a restaurant that serves good food, but it has some inconsistencies. While many customers enjoy the tasty, healthy, and affordable grilled chicken, some have reported receiving insufficient protein in their bowls and issues with incomplete orders. The service can be warm and welcoming, with most of the staff being attentive and eager to help. Customers have praised the restaurant's service, noting that staff members like Camila go out of their way to ensure orders are perfect and provide assistance with the app to save money. However, some staff members have shown inconsistency in attitude and work ethic. Although the chicken is often cooked to perfection, there have been complaints about overcooked wings during late visits. Overall, El Pollo Loco offers a unique dining experience that transports customers to Mexico, complete with music, smells, and flavorful dishes.