I asked the waitress to tip the The kitchen after messing up my order and she did not because I went the next day and I asked about it and then I went to another day as somebody who lives in the Americana and I asked if they have the holidays off and they don’t, which is pretty horrible first stuff that’s premade and not fresh and the reason I wanted to tip the kitchen was because they were completely smashed with orders and I felt really bad as somebody who comes there almost every day and I was just so shocked with how much stuff is just not made there. It’s just all oven made, and then as for somebody who lives at the actual mall for them not to be closed on the holidays for their workers is horrible. How sad this company used to be not that bad. i’ve been living there for a while. They used to be closed on holidays so I actually feel bad that they’re open now on holidays while the mall is closed Also work on your staff the waitresses never take the orders right but yet they collect all the tips. That’s so weird to me because I’m waiting 30 minutes because somebody messed up on an order But they keep their tips when it should go to the kitchen for fixing the order. i’m somebody who works in the restaurant industry so I pay attention to how fair they treat their workers and it’s just really upsetting.
Atmosphere: 1
Food: 5
Service: 1
M Sharma
Salad was good... priced higher than I would pay, but once you add protein in it, it definitely becomes way over priced. because the amount is very little. Also, the sheer amount of tomatoes they throw in the salad is insane. You can actually have a little personal LA TOMATINA of your own here... The server was friendly and nice---
Atmosphere: 5
Food: 3
Service: 5
F “LUCIFER” U
Came in for a cup of Joe and a pastry. Decided to stay for breakfast. Delicious breakfast options, strong coffee, and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Darren Mitchell
For the second day in a row when I walked in more then half the tables were open but still had food and plates left on them from the last guests. The servers just came to my table and put a menu on a dirty table for me to order my lunch. I had to ask for my table to be cleaned first. All of the tables around me were left dirty the entire time I had my lunch and people would sit down and if they didn't request the table to be cleaned it would be left dirty by the staff. Not one person seemed to care about their job or the restaurant and more than half couldn't even smile when serving their customers. When I asked one of the staff to clean a table next to me that was still dirty after 45 minutes their response was that it wasn't their area . Even the acting manager couldn't make the effort to clean up. The restaurant was not busy and more often than not staff were just standing around chatting ignoring the state of the tables. People would sit down at a dirty table and servers would just place the menu in front of them on an obviously unclean table. The food was fine but the overall experience was totally disappointing. Something is not right here with the staff / managers. This will be my last time here for a while.
Atmosphere: 2
Food: 4
Service: 2
Ms S
Love their baked goods.
Atmosphere: 5
Food: 5
Service: 5
Victoria Shatova
Unfortunately, the service was disappointing. My order was made incorrectly after a 15-minute wait, and there was no apology or effort to fix it. Mistakes can happen, but a little care and attention to customers would make a big difference.
Atmosphere: 1
Service: 1
Rebecca Rodriguez
Love this place! Great cafe, friendly employees, great food and drinks. The eating area is immaculate. Definitely recommend is your at the Americana and want a small bite and a coffee. The croissants are delish.
Atmosphere: 5
Food: 5
Service: 5
Nautika Martens
They were very rude and I understand Spanish my English is not good and not fluent when speaking it but I told her if she can but she wasn’t hearing my request and a blind girl was lying with her teeth I never said anything just a matcha nor hot or small but she put that in her head wasn’t nice at all never going back unless there’s change
Atmosphere: 1
Food: 1
Service: 1
Mann
Servers are horrible, we sat down and told the server we don’t need a menu and we knew what to order. (Just coffee/tea and desert) she took our menus and walked away for 10 minutes, an another server came up after several attempts to make eye contact, looks like they don’t need more business
Atmosphere: 4
Food: 4
Service: 1
Ghazal Ghasempour
I am not sure how the food is but the coffee was so bad I couldn’t drink it. It has a nice atmosphere and it looks like their food and bread is good.
The service here is incredibly terrible. You could be sitting outside for hours without anyone approaching you. When you do finally get to order somehow, they just drop it off and no one checks on you afterwards at any point to make sure everything is ok etc. You have to chase and flag someone down for everything you need. they are not attentive at all. They do not refill waters etc. My quiche today was cold, watery and gross and when I I told the server she still charged me for it. Not even an apology. I will not be returning here. I left hungry after having paid for the full quiche and tip.
Atmosphere: 1
Food: 1
Service: 1
Armando Torres
Best cafe in Glendale. Nice, well located and great, true-café environment
Atmosphere: 5
Food: 5
Service: 5
Feng Ren
Fantastic food
Atmosphere: 5
Food: 5
Service: 5
Nancy Tu
On Valentine’s Day, we came to get the car serviced and strolled around a bit. We found this brunch spot—the croissants 🥐 are really famous and delicious.
I asked the waitress to tip the The kitchen after messing up my order and she did not because I went the next day and I asked about it and then I went to another day as somebody who lives in the Americana and I asked if they have the holidays off and they don’t, which is pretty horrible first stuff that’s premade and not fresh and the reason I wanted to tip the kitchen was because they were completely smashed with orders and I felt really bad as somebody who comes there almost every day and I was just so shocked with how much stuff is just not made there. It’s just all oven made, and then as for somebody who lives at the actual mall for them not to be closed on the holidays for their workers is horrible. How sad this company used to be not that bad. i’ve been living there for a while. They used to be closed on holidays so I actually feel bad that they’re open now on holidays while the mall is closed
Also work on your staff the waitresses never take the orders right but yet they collect all the tips. That’s so weird to me because I’m waiting 30 minutes because somebody messed up on an order But they keep their tips when it should go to the kitchen for fixing the order. i’m somebody who works in the restaurant industry so I pay attention to how fair they treat their workers and it’s just really upsetting.
Atmosphere: 1
Food: 5
Service: 1
Salad was good... priced higher than I would pay, but once you add protein in it, it definitely becomes way over priced. because the amount is very little. Also, the sheer amount of tomatoes they throw in the salad is insane. You can actually have a little personal LA TOMATINA of your own here... The server was friendly and nice---
Atmosphere: 5
Food: 3
Service: 5
Came in for a cup of Joe and a pastry. Decided to stay for breakfast. Delicious breakfast options, strong coffee, and friendly service.
Atmosphere: 5
Food: 5
Service: 5
For the second day in a row when I walked in more then half the tables were open but still had food and plates left on them from the last guests. The servers just came to my table and put a menu on a dirty table for me to order my lunch. I had to ask for my table to be cleaned first. All of the tables around me were left dirty the entire time I had my lunch and people would sit down and if they didn't request the table to be cleaned it would be left dirty by the staff. Not one person seemed to care about their job or the restaurant and more than half couldn't even smile when serving their customers. When I asked one of the staff to clean a table next to me that was still dirty after 45 minutes their response was that it wasn't their area . Even the acting manager couldn't make the effort to clean up. The restaurant was not busy and more often than not staff were just standing around chatting ignoring the state of the tables. People would sit down at a dirty table and servers would just place the menu in front of them on an obviously unclean table. The food was fine but the overall experience was totally disappointing. Something is not right here with the staff / managers. This will be my last time here for a while.
Atmosphere: 2
Food: 4
Service: 2
Love their baked goods.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, the service was disappointing. My order was made incorrectly after a 15-minute wait, and there was no apology or effort to fix it. Mistakes can happen, but a little care and attention to customers would make a big difference.
Atmosphere: 1
Service: 1
Love this place! Great cafe, friendly employees, great food and drinks. The eating area is immaculate. Definitely recommend is your at the Americana and want a small bite and a coffee. The croissants are delish.
Atmosphere: 5
Food: 5
Service: 5
They were very rude and I understand Spanish my English is not good and not fluent when speaking it but I told her if she can but she wasn’t hearing my request and a blind girl was lying with her teeth I never said anything just a matcha nor hot or small but she put that in her head wasn’t nice at all never going back unless there’s change
Atmosphere: 1
Food: 1
Service: 1
Servers are horrible, we sat down and told the server we don’t need a menu and we knew what to order. (Just coffee/tea and desert) she took our menus and walked away for 10 minutes, an another server came up after several attempts to make eye contact, looks like they don’t need more business
Atmosphere: 4
Food: 4
Service: 1
I am not sure how the food is but the coffee was so bad I couldn’t drink it.
It has a nice atmosphere and it looks like their food and bread is good.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
The service here is incredibly terrible. You could be sitting outside for hours without anyone approaching you. When you do finally get to order somehow, they just drop it off and no one checks on you afterwards at any point to make sure everything is ok etc. You have to chase and flag someone down for everything you need. they are not attentive at all. They do not refill waters etc. My quiche today was cold, watery and gross and when I I told the server she still charged me for it. Not even an apology. I will not be returning here. I left hungry after having paid for the full quiche and tip.
Atmosphere: 1
Food: 1
Service: 1
Best cafe in Glendale. Nice, well located and great, true-café environment
Atmosphere: 5
Food: 5
Service: 5
Fantastic food
Atmosphere: 5
Food: 5
Service: 5
On Valentine’s Day, we came to get the car serviced and strolled around a bit. We found this brunch spot—the croissants 🥐 are really famous and delicious.
Atmosphere: 5
Food: 5
Service: 5
Hidden gem of an European bakery / restaurant
Atmosphere: 5
Food: 5
Service: 5
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