Wait staff were very attentive, friendly and just plain awesome as seven of us had just reunited from approximately 25 years ago as workmates. Thank you very much.
Atmosphere: 4
Food: 5
Service: 5
Olga Demirchyan
King Julian is one of the best waiters I’ve ever met! He is very professional, kind, and always makes sure everything is perfect. I really appreciate his attention to detail and positive attitude. He makes the dining experience so enjoyable — I truly love his professional skills.
Atmosphere: 5
Food: 5
Service: 5
Sam Saab
Food is always good at Cheese Cake Factory. This is my first time in this location. We dine in the outside area. Since you charge lot of dollars the least what you can put outside is fly repellent, the amount of flies is horrible. Another thing is to please check the nails of your servers, we had a male guy who served us, long nails and the dirt under his nails is very obvious when handling over the plates
Atmosphere: 3
Food: 5
Service: 4
Elio Chavez, Jr.
Delicious food!
Atmosphere: 5
Food: 5
Service: 4
Lilit Aslanian
I had the pleasure to meet Adriana, she was amazing. She was kind, sweet, patient and very pleasant. Thank you lovely lady Adrianna 💖💖💖
Atmosphere: 5
Food: 5
Service: 5
Kenny Cash
Good food at a fair price.
Atmosphere: 5
Food: 5
Service: 5
David Khella
I visited the Cheesecake Factory at the Americana in Glendale on Monday night, September 22nd, 2025, around 7:30 PM. The restaurant was not busy at all, yet the front desk receptionist created a very unpleasant experience.
From the moment I walked in, she had an attitude cutting me off when I tried to speak, giving disrespectful looks, and being passive aggressive for absolutely no reason. Instead of a welcoming greeting, I was met with rudeness that made me feel unwelcome.
To make matters worse, the staff don’t wear name tags, so as a guest you don’t even know who you’re talking to, which makes it impossible to address concerns properly.
First impressions matter, and this one was unacceptable. I hope management addresses this issue, because the way guests are treated at the front sets the tone for the entire dining experience
Atmosphere: 4
Food: 4
Service: 1
Ivy Hao
I had a not good dining experience at Cheesecake Factory. All of our main courses were served cold. The sea bass was tough and overcooked, my medium steak was well-done, served on a cold plate. The salad was wilted and clearly not fresh. Even the signature cheesecake, which is what they're known for, had a surprisingly grainy texture. The service was unremarkable, making the whole visit very disappointing. It's been a long time since I've visited this restaurant, and I was dispointed by quality.
Atmosphere: 2
Food: 1
Service: 1
Melony Cienfuegos
We went on a Tuesday night and it was amazing 👍 it was busy but still had a good wait time under 30 mins and we had appetizers that came in hot in 1st then our meal later on it was great plus outside seating lovely and comfortable. We had a great time and our server was also great .
Atmosphere: 5
Food: 5
Service: 5
Honey Moon
Joined a friend for dinner. Easy to make a reservation online. Sept parked for 9$. Enjoyed the view of the marina while I waited for my friend. Ate our meal enjoyed our wonderful wait staff. After desert we when for a stroll on the marina before returning to our cars to leave.
WARNING - They continue to be deceptive by printing recommended gratuity amounts based on after-tax total. This should be based on subtotal and this has already been brought to the attention of management and corporate. However, they continue to push a higher gratuity after tax. Therefore, I will no longer go there until they correct this scheme. To be fair, the food and service was good, hence I only deducted one star from actual review. Corporate needs to fix this.
Wait staff were very attentive, friendly and just plain awesome as seven of us had just reunited from approximately 25 years ago as workmates. Thank you very much.
Atmosphere: 4
Food: 5
Service: 5
King Julian is one of the best waiters I’ve ever met! He is very professional, kind, and always makes sure everything is perfect. I really appreciate his attention to detail and positive attitude. He makes the dining experience so enjoyable — I truly love his professional skills.
Atmosphere: 5
Food: 5
Service: 5
Food is always good at Cheese Cake Factory. This is my first time in this location.
We dine in the outside area. Since you charge lot of dollars the least what you can put outside is fly repellent, the amount of flies is horrible.
Another thing is to please check the nails of your servers, we had a male guy who served us, long nails and the dirt under his nails is very obvious when handling over the plates
Atmosphere: 3
Food: 5
Service: 4
Delicious food!
Atmosphere: 5
Food: 5
Service: 4
I had the pleasure to meet Adriana, she was amazing. She was kind, sweet, patient and very pleasant. Thank you lovely lady Adrianna 💖💖💖
Atmosphere: 5
Food: 5
Service: 5
Good food at a fair price.
Atmosphere: 5
Food: 5
Service: 5
I visited the Cheesecake Factory at the Americana in Glendale on Monday night, September 22nd, 2025, around 7:30 PM. The restaurant was not busy at all, yet the front desk receptionist created a very unpleasant experience.
From the moment I walked in, she had an attitude cutting me off when I tried to speak, giving disrespectful looks, and being passive aggressive for absolutely no reason. Instead of a welcoming greeting, I was met with rudeness that made me feel unwelcome.
To make matters worse, the staff don’t wear name tags, so as a guest you don’t even know who you’re talking to, which makes it impossible to address concerns properly.
First impressions matter, and this one was unacceptable. I hope management addresses this issue, because the way guests are treated at the front sets the tone for the entire dining experience
Atmosphere: 4
Food: 4
Service: 1
I had a not good dining experience at Cheesecake Factory. All of our main courses were served cold. The sea bass was tough and overcooked, my medium steak was well-done, served on a cold plate. The salad was wilted and clearly not fresh. Even the signature cheesecake, which is what they're known for, had a surprisingly grainy texture. The service was unremarkable, making the whole visit very disappointing. It's been a long time since I've visited this restaurant, and I was dispointed by quality.
Atmosphere: 2
Food: 1
Service: 1
We went on a Tuesday night and it was amazing 👍 it was busy but still had a good wait time under 30 mins and we had appetizers that came in hot in 1st then our meal later on it was great plus outside seating lovely and comfortable. We had a great time and our server was also great .
Atmosphere: 5
Food: 5
Service: 5
Joined a friend for dinner. Easy to make a reservation online. Sept parked for 9$. Enjoyed the view of the marina while I waited for my friend. Ate our meal enjoyed our wonderful wait staff. After desert we when for a stroll on the marina before returning to our cars to leave.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very helpful staff members and good food ☺️
Atmosphere: 5
Food: 5
Service: 5
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Love the Service 👏
Atmosphere: 5
Food: 5
Service: 5
The food matched the descriptions.
WARNING - They continue to be deceptive by printing recommended gratuity amounts based on after-tax total. This should be based on subtotal and this has already been brought to the attention of management and corporate. However, they continue to push a higher gratuity after tax. Therefore, I will no longer go there until they correct this scheme. To be fair, the food and service was good, hence I only deducted one star from actual review. Corporate needs to fix this.
Atmosphere: 4
Food: 4
Service: 4
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