A wonderful dining experience from start to finish w- a perfectly cooked pasta , crispy chicken and Fantastic waiter ..
Atmosphere: 5
Food: 4
Service: 5
Human Being
I was a little worried that due to the sheer size of the menu that my food would be a little mediocre, but I'm happy to say it was pretty good. I got the salmon, and it was very good.
Atmosphere: 4
Food: 4
Service: 4
A. B.
Complete chaos rude reception waitresses also not polite. Food was cold and I found hair in bread basket. Terrible
Atmosphere: 1
Food: 1
Service: 1
Michael Snook
Julian is an awesome server and really cool dude. Love coming to this location!
Atmosphere: 5
Food: 5
Service: 5
Ani Rafyan
Nothing ever seems to change at The Cheesecake Factory—it’s the same old story every time. The food is consistently below average: portions are massive (which is the one upside), but the flavors just don’t deliver. The cakes and desserts are overly sweet to the point of being cloying—more sugar bomb than balanced indulgence. The menu is ridiculously long with way too many options, which sounds great in theory but ends up making decisions harder and the experience more frustrating. Nothing stands out as truly memorable or worth the hype. On top of that, the place is always uncomfortably loud—too many people talking over each other in a big, echoey space. And the dim lighting? It feels like they’re trying to hide something. Dark restaurants often come across as less clean because it’s harder to spot any issues (crumbs, spills, general wear), and that vibe just doesn’t sit right with me. Brightness would make everything feel fresher and more inviting. Overall, it’s a chain that leans hard on volume and novelty rather than quality or comfort.
Atmosphere: 2
Food: 3
Service: 2
Hu Caesar
Absolutely horrible, was originally told a 20 minute wait. We went up after because we hadnt received a text and then we were told we would get the next available table. Somehow we saw 2 other partys of similar size go through before us and then was told again that we would get the next table and when we finally confronted them they said they always had us down for a 50 minute wait
Service: 1
Sam Patel
Great food service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Cristo P
Great quality, very tasty meals, and deserts. Excellent service by Melanie. The Cheesecake factory is the restaurant for all occasions with a menu with a lot of choices. I love Cheesecake factory and It's highly recommended....
Atmosphere: 5
Food: 5
Service: 5
Kris Krishnan
I've been a patron of the cheesecake factory for many years. But recently, the portion sizes are half of what they used to be at higher prices. Blatant fleecing of customers.
Good food and service. If you want your parking validated/free, make sure to get your car outta the structure within 2 hrs, or the parking company will charge you full price for the parking (so a minimum of $9 as opposed to free).
Atmosphere: 4
Food: 4
Service: 4
Sf Blue devil
The best cheesecake
Atmosphere: 5
Food: 4
Service: 4
David Mickelbury
Great Comfort food.
Atmosphere: 4
Food: 4
Service: 4
Carmela Greco
It's always a great dining experience at the Glendale Cheesecake located at The Americana at Brand. Great service, great bread and a wonderful dish of Pasta Marsala. My husband and I split the entree and then enjoyed a free piece of cheesecake thanks to The Cheesecake Reward Program. If you haven't signed up to become a member, please do so. Periodically you get free perks. We love everything about the Cheesecake Factory.
A pleasant place, atmospheric and cozy!
Atmosphere: 5
Food: 4
Service: 4
A wonderful dining experience from start to finish w- a perfectly cooked pasta , crispy chicken and Fantastic waiter ..
Atmosphere: 5
Food: 4
Service: 5
I was a little worried that due to the sheer size of the menu that my food would be a little mediocre, but I'm happy to say it was pretty good. I got the salmon, and it was very good.
Atmosphere: 4
Food: 4
Service: 4
Complete chaos rude reception waitresses also not polite. Food was cold and I found hair in bread basket. Terrible
Atmosphere: 1
Food: 1
Service: 1
Julian is an awesome server and really cool dude. Love coming to this location!
Atmosphere: 5
Food: 5
Service: 5
Nothing ever seems to change at The Cheesecake Factory—it’s the same old story every time. The food is consistently below average: portions are massive (which is the one upside), but the flavors just don’t deliver. The cakes and desserts are overly sweet to the point of being cloying—more sugar bomb than balanced indulgence.
The menu is ridiculously long with way too many options, which sounds great in theory but ends up making decisions harder and the experience more frustrating. Nothing stands out as truly memorable or worth the hype.
On top of that, the place is always uncomfortably loud—too many people talking over each other in a big, echoey space. And the dim lighting? It feels like they’re trying to hide something. Dark restaurants often come across as less clean because it’s harder to spot any issues (crumbs, spills, general wear), and that vibe just doesn’t sit right with me. Brightness would make everything feel fresher and more inviting.
Overall, it’s a chain that leans hard on volume and novelty rather than quality or comfort.
Atmosphere: 2
Food: 3
Service: 2
Absolutely horrible, was originally told a 20 minute wait. We went up after because we hadnt received a text and then we were told we would get the next available table. Somehow we saw 2 other partys of similar size go through before us and then was told again that we would get the next table and when we finally confronted them they said they always had us down for a 50 minute wait
Service: 1
Great food service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Great quality, very tasty meals, and deserts. Excellent service by Melanie. The Cheesecake factory is the restaurant for all occasions with
a menu with a lot of choices.
I love Cheesecake factory and It's highly recommended....
Atmosphere: 5
Food: 5
Service: 5
I've been a patron of the cheesecake factory for many years. But recently, the portion sizes are half of what they used to be at higher prices. Blatant fleecing of customers.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Ist good nothing special
Atmosphere: 4
Food: 4
Service: 5
Good food and service. If you want your parking validated/free, make sure to get your car outta the structure within 2 hrs, or the parking company will charge you full price for the parking (so a minimum of $9 as opposed to free).
Atmosphere: 4
Food: 4
Service: 4
The best cheesecake
Atmosphere: 5
Food: 4
Service: 4
Great Comfort food.
Atmosphere: 4
Food: 4
Service: 4
It's always a great dining experience at the Glendale Cheesecake located at The Americana at Brand. Great service, great bread and a wonderful dish of Pasta Marsala. My husband and I split the entree and then enjoyed a free piece of cheesecake thanks to The Cheesecake Reward Program. If you haven't signed up to become a member, please do so. Periodically you get free perks. We love everything about the Cheesecake Factory.
Atmosphere: 5
Food: 5
Service: 5
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