Very dirty inside, most tables and seats had food on them. The floor was also dirt with food. The bathroom was not clean either. I will not go back. Yuck!
Atmosphere: 1
Wendy Gaitan
Took too long to help and this location it was not the cleanest as other locations I have been too.
Rene Yang
Don't be fooled by the pictures and descriptions, here is my order or Chipotle chicken quesadilla.
Atmosphere: 5
Food: 3
Service: 4
Ari
Horrible service from employees. They lie and just say they don’t have something because they’re too lazy to get it.
Service: 1
Andres Santiago
Lady w tattoos was upset when Had a question about the menu after ordering lady was upset gave me horrible chips and the food that I got had burnt out crumbs from previous orders on top of the tortilla and gave me the drink semi full I ended throwing everything away
Atmosphere: 1
Food: 1
Service: 1
Ashley Casiano
Yummy 😋 they have elpollo bowls for 5 dollars thats what we get delicious you order from a touch screen nice
Atmosphere: 5
Food: 5
Service: 5
Charlie Kong
Almost self-service. But help was always available. Very friendly staff helped me to finalize my order using a coupon. Very nicely cooked and great tasting sides.
Atmosphere: 5
Food: 5
Service: 5
Gene Liu
Waiting too long. I was there. The worker stared at us without greeting and asked nothing. I was the first one in line and waiting 13 mins. There were at least 8 people behind me untill someone came and took my order.
Atmosphere: 3
Food: 4
Service: 2
Coreen C
I give the girl 5 star ⭐ but the young skinny boy with earphones 🎧 zero bec you call him n he walks away without at least tell u he's busy or what, nothing! Very rudely he just got away in front of you!
But the girl in contrast very willing to help you very nice 👍 very polite! the young girl with earphones 🎧 gliding between counter n open 😺 kitchen, Tuesday 6-3-25, 7pm
Ethan Tse
Nice food and location even saw Albert Einstein 👌🏻
I’ve seen some recent mixed reviews for this location , I have to say coming in and trying my experience was really good locations clean meal was neatly put together food was fresh also customer service was good. Definitely worth a try if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
space boy323
Raul and his team rocks!
Atmosphere: 5
Food: 5
Service: 5
U V
Something's going on here because I'm noticing fewer people coming here around lunch. This is like the 2nd or 3rd time that I've received my "shrinkflation" tostada bowl. Before, I would complain that these things were loaded with too much beans and rice, but now there's barely any rice and beans at all. Idk if I'll be back after my suspicions have been confirmed that they're starting to skimp out on food.
Atmosphere: 3
Food: 1
Service: 4
albert montellano
Just ate at this Pollo Loco. Food was great and Raymond the ASM was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Nick Pruitt
I ordered crispy chicken tacos in the drive thru and drove off before realizing that there was literally no chicken inside , the shells were crushed up and it was just lettuce and cheese...very disappointing
Very dirty inside, most tables and seats had food on them. The floor was also dirt with food. The bathroom was not clean either. I will not go back. Yuck!
Atmosphere: 1
Took too long to help and this location it was not the cleanest as other locations I have been too.
Don't be fooled by the pictures and descriptions, here is my order or Chipotle chicken quesadilla.
Atmosphere: 5
Food: 3
Service: 4
Horrible service from employees. They lie and just say they don’t have something because they’re too lazy to get it.
Service: 1
Lady w tattoos was upset when Had a question about the menu after ordering lady was upset gave me horrible chips and the food that I got had burnt out crumbs from previous orders on top of the tortilla and gave me the drink semi full I ended throwing everything away
Atmosphere: 1
Food: 1
Service: 1
Yummy 😋 they have elpollo bowls for 5 dollars thats what we get delicious you order from a touch screen nice
Atmosphere: 5
Food: 5
Service: 5
Almost self-service. But help was always available. Very friendly staff helped me to finalize my order using a coupon. Very nicely cooked and great tasting sides.
Atmosphere: 5
Food: 5
Service: 5
Waiting too long. I was there. The worker stared at us without greeting and asked nothing. I was the first one in line and waiting 13 mins. There were at least 8 people behind me untill someone came and took my order.
Atmosphere: 3
Food: 4
Service: 2
I give the girl 5 star ⭐ but the young skinny boy with earphones 🎧 zero bec you call him n he walks away without at least tell u he's busy or what, nothing! Very rudely he just got away in front of you!
But the girl in contrast very willing to help you very nice 👍 very polite! the young girl with earphones 🎧 gliding between counter n open 😺 kitchen, Tuesday 6-3-25, 7pm
Nice food and location even saw Albert Einstein 👌🏻
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I’ve seen some recent mixed reviews for this location , I have to say coming in and trying my experience was really good locations clean meal was neatly put together food was fresh also customer service was good. Definitely worth a try if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Raul and his team rocks!
Atmosphere: 5
Food: 5
Service: 5
Something's going on here because I'm noticing fewer people coming here around lunch. This is like the 2nd or 3rd time that I've received my "shrinkflation" tostada bowl. Before, I would complain that these things were loaded with too much beans and rice, but now there's barely any rice and beans at all. Idk if I'll be back after my suspicions have been confirmed that they're starting to skimp out on food.
Atmosphere: 3
Food: 1
Service: 4
Just ate at this Pollo Loco. Food was great and Raymond the ASM was very helpful.
Atmosphere: 5
Food: 5
Service: 5
I ordered crispy chicken tacos in the drive thru and drove off before realizing that there was literally no chicken inside , the shells were crushed up and it was just lettuce and cheese...very disappointing
Atmosphere: 3
Food: 1
Service: 3
Loading...