Panda Express

17184 Colima Rd, Hacienda Heights
(626) 581-1820

Recent Reviews

Sort by
EVELYN FELIX

If I could give this establishment zero stars I would. Worst customer service. My sister and I came to this Panda half an hour before closing. We specifically looked up
the store's closing time online prior to arriving and it read drive-thru and dine-in closing time was 10 pm. We ordered and sat down having ample time to finish our plate. To our surprise the manager/owner (as he said at my store we close at 9:45 pm sorry) basically kicking us out. My sister politely explained to him the website specifically said closing time was listed as 10 pm and we had at least 10-15 minutes to finish meal. The manager was persistent "his" store closed at 9:45 pm. He was again reminded the website differed from what he was saying and suggested it be updated as such as it was rude to kick a customers out and misleading. He would not offer any other opportunity to have us complete our meal even though there were four other employees still in establishment cleaning etc and one sitting directly across from us on his personal phone doing nothing. This was the rudest experience and attitude ever experienced from any manager/owner of a fast food place. Most establishments will give you a courteous reminder that place will close down soon but never approach you saying an establishment is closed now pretty much leave 15 minutes plus sooner than actual closing time. I will never set foot at any PANDA restaurant location again. As for the night shift employee that served us she was amazingly nice ( even though her rude manager) was hovering over her as she assisted us. Shame on you Sir at this Colima Rd location. Poor excuse of a manager/owner! Never Again!

Jasmine Lightner

It’s a Wednesday and they closed 20 minutes early… multiple cars came in the drive thru… waste of time

Fan Bai

The best Panda Express.

Atmosphere: 5

Food: 5

Service: 5

Clara Chia

Yo, this Panda Express is actually like really good. The servers are so friendly!! The dining area is clean, and the food is good. The utensils and napkins are near the fountain drinks. There's a drive thru!

In terms of food selection, they don't have many veggie-only dishes. There is mushroom chicken or broccoli beef. One of the options for the base (instead of rice or noodles) is steamed veggies, which includes cabbage, broccoli, and some kale.

The shrimp is not worth it in my opinion. I would stick with the chicken or beef dishes here.

Too bad there are no more home games for the Dodgers left in the season. That means there is no more chance to get $5 plates.

(also posted on Yelp)

Atmosphere: 4

Food: 4

Service: 5

Laurence Major

The environment is well kept and the customer service is splendid. Thus, I could not ask for much more from a food establishment. In reference to the food, I got the super greens, kung pao chicken, Beijing Beef, and Honey Walnut Shrimp (takeout small container). All was decent besides the Honey Walnut Shrimp. Maybe I got the bad batch of shrimp (the walnuts were fine). Surely I would not recommend it. But the rest of the meal was satisfying.

Atmosphere: 5

Food: 4

Service: 5

Happy Cali07

ordered angus steak bowl and the meat was burnt and I was not able to eat my food.

Atmosphere: 3

Food: 2

Service: 3

Alex Salazar

I showed up at 9:30 p.m. and all they had was scraps of food. plenty of rice. no soup. maybe like half a scoop of kung pao and a few tiny pieces of orange chicken not sure why they're open till 10: 30p. I was really hungry and tired of looking for places that are open so I took what I took out what I could get. I've been here before during the day and service is good and the food is tasty but they should adjust their open hours that are posted if they're going to stop cooking food well before closing

Atmosphere: 1

Food: 4

Service: 1

R W

Food made me sick and didn't even finish it. Everything was dry and tasted off.

Atmosphere: 4

Food: 1

Service: 4

Christina Hernandez

9:20 on June 7,2024, the person at the drive thru was Super RUDE and We had never encountered such RUDENESS AT THIS PANDA EXPESS❗️

Ginny Mendes

When I order through their app, my order has always been ready when promised. The pick up location is to the right on a multi-shelf cart. Just give one of the staff your name and they'll pull your order for you.

Parking: This Panda Express location shares a parking lot with lots of other stores in this strip mall. Usually, it is easy to find parking. There are a handful of spots right in front but the other spots are close by too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Orange Chicken, Side Chow Mein, Broccoli Beef, Honey Walnut Shrimp, Mushroom Chicken

heartsonics

Great food great prices great place doesn't get any better than that!

Atmosphere: 5

Food: 5

Service: 5

冰冰淇淋

Good choice for Chinese fast food :)

Atmosphere: 5

Food: 5

Service: 5

Liz Kosman

Out of steamed rice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Orange Chicken

Nicholas Palazzolo

Chow mein tasted old portions were small

Atmosphere: 4

Food: 2

Service: 4

Name Sone

Wow the plates are now so small, that a meal feels more like an appetizer. Also the price went up too. Now being squeezed from 2 sides.I need to go to mama papa shops more. These bigger chains are really squeezing us out in an Unacceptable way.

Atmosphere: 3

Food: 3

Service: 3

Loading...