Starbucks

2122 S Hacienda Blvd, Hacienda Heights
(626) 330-4216

Recent Reviews

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DIOS GV

LOVE THE COFFE ! BUT THE COSTUMER SERVICE FROM TWO CASHUERS HERE VERY RUDE .. LAST WEEK I ASKED ONE OF THE GIRLS IF I CAN HAVE SOME EXTRA CREAM AND SHE SAID SHE CANT BE GIVING ME MORE, AND SHE WAS NOT IN A GOOD MOOD. I FELT MAD ABOUT IT, SHE RUINED MY MORNING .. THEN TODAY I GOT 2 COFFEES AND THE SAME LAFY SHE WAS RUSHING ME TO ORDER , I ASKED HOW MANY SHOTS ON A LARGE ICE FLAT WHITE AND SHE SAID 4 THENSHE RUSHED ME SAYING YOU WANT IT OR NOT? OMG SHE HAS NO CARING FOR CUSTOMER SERVICE..WHITE TALL SLIM LADY ,BLACK HAIR. GOT MY COFFE AROUND 645AM 9/4/24

Atmosphere: 3

Food: 5

Service: 1

Allen Kwon

Cashier changed my order and they made the wrong.And i order again and then they charge double.
Haha...
Very good for your business ?
Don’t come to this location. Customer service is very bad.

Michael Vidal

Don’t come to this location customer service very bad workers keep on talking to themselves while line gets bigger as soon as she saw I didn’t give a tip I waiting 15 minutes for a iced coffee this is not the first time it happens avoid this location

Atmosphere: 1

Food: 1

Service: 1

Eleazar Figueroa

Sub-par establishment. If you don’t tip on the mobile order they just give you a bunch of ice instead of actual beverage. Didn’t help that they couldn’t find my order or made me wait longer even though my drink was already prepped next to them.

Atmosphere: 1

Food: 1

Service: 1

Aleena Amador

Worst Starbucks ever, the staff is not friendly at ALL. I have experience in customer service and I can't even get a soft Smile trying to order. Very rude and kind of get out of my face leave me alone type of vibe no matter if you are nice to them or not. I would say the last time I had good customer service would probably be in 2017. Definitely undertrained and I wouldn't even bother trying to go to that Starbucks knowing that they always out of everything! Don't waste your time and go somewhere else!

Food: 2

Thalakanti Likhitha

The baristas were too rude.

Service: 1

Lolys C. D.

Drinks are

Atmosphere: 5

Food: 5

Service: 5

Jonathan Carter

My 1st stop of the day, everyday!!! ☕️

Atmosphere: 4

Food: 4

Service: 4

Elva Aguilar

November 20 Girl says it's closed and its after 730am.It's another 20 minutes.

Brenda Beard

We went there tonight to get the sandwiches. It was 5 pm on Sunday. Did not have the sandwich we were looking for, bacon and turkey. The man behind the counter assured us that they had everything to make the Italian sandwich. they did not have Bistro aioli and the lettuce was rotten along with the tomatoes looked like hey were left sliced open in the fridge ( like almost frost bitten). The meat was dried out. I am so disappointed in Vons. I asked for onions on the two sandwiches and there was very little slice and no offer to slice new ones. The deli was not busy at all, as a matter of fact, we were the only ones there. The only redeeming factor, was the bread. I should have gone with my gut feeling when they were out of turkey and bacon for the other sandwich. I have lived in this community since 1976!

li chi liao

10/24/2022 9:10amI ordered a hot americano and it taste like hot water with few drops of overnight tea. This location definitely need more quality control/ staff training

Hector Zapeta

Its was amazing place tis so big.

Dee H

I like the manager at this place. Very friendly. I will continue to go here as long as they don't treat customer badly like a few other places.

Night Sky

It was open hours both the times I was there and it wasn't open. I was really looking forward to it, but had to come back home empty handed. This was really bad service.

Pedro Gonzalez

Friendly staff

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