Uncle Tetsu
17170 Colima Rd, Hacienda Heights
(626) 699-7399
Recent Reviews
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Very good cheesecake ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Cheesecake, Oreo, Original Cheesecake Tart
Good bakery Must try
Atmosphere: 5
Food: 5
Service: 5
The cheesecakes are really pillowy and delicious. Service at this location is always very friendly and prompt. Clean store. Only slight downside is sometimes the flavor options are limited.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Cheesecake
Best cheesecakes! So fluffy and flavorful the Uber is my favorite !
Atmosphere: 5
Food: 5
Service: 5
Good bakery Must try
Atmosphere: 5
Food: 5
Service: 5
The cheesecakes are really pillowy and delicious. Service at this location is always very friendly and prompt. Clean store. Only slight downside is sometimes the flavor options are limited.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Cheesecake
Even though I don't have a sweet tooth, I felt that it wasn't sweet enough. How did it taste after you ate it? It doesn't have much of a special feature that I forget about it...It's delicious as it is, but it doesn't compare to Osaka's cheesecake. it's okay, very bland. Maybe it'll be different for other flavors. I wish they can let us have a sample like yogurtland
Been wanting to try these for a long time !!!! Does not really have a cheesecake flavor! it’s aesthetically pleasing and it’s a small cute size of a cheesecake cake. It’s not so cheesy . You can’t really taste any cream cheese. It’s more Like a poundcake. We just had the original ! It doesn’t taste bad, but it just doesn’t really give you that cheesecake feeling
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Cheesecake
First I will say we like this place and the cakes here. Unfortunately the the service was dreadful. We went last night and looking at their options and even tried a new recipe they were sampling while waiting our turn. The employee was seemingly very friendly and helpful the thy young couple in front of us. When it was our turn that friendly disposition vanished and they were extremely rude, very short and seemingly uninterested in servicing us or answering our questions. Basically it was, "what do you want".... eye rolling and change in body language was all to apparent. Very unfortunate as we do love this place but their rudeness and unwillingness was a major turn off.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Strawberry, The Original Cheesecake, Oreo
Oooh weeee Uncle Tetsu can set you back some, Ordered 4 tarts and a cheesecake for about $30 ish. Honestly, the tarts are good but nothing out of the ordinary, just like regular cheesecake but smaller so I would just get the special Japanese style cheese cake.
The cake jiggles LOL and is super fluffy, I’ve never tried anything like this before. The taste is very mild with a small hint of sweetness. The cheesecake is so light and airy just like a sponge cake.
Customer service was ok, the ladies in front of me ordered the same thing, paid then realized they wanted to take advantage of a promotion of some sort, maybe a gift card but they weren’t able to use the same credit card? They only had one, so they walked out without getting what they wanted, I thought that was a bit odd. Customer wants to buy more things but your system doesn’t allow you to use the credit card more than once??
Restaurantji Recommends
I was helped out by Joe…. He was very nice and friendly and provided great customer service and was very patient with my questions about the cheesecakes after he helped me I noticed the next person he helped was very rude to him and even accused him of being sarcastic as from what I recalled he just greeted them saying “oh you’re back for more welcome back” they seem to have taken that the wrong way but I would of actually felt grateful someone remembered me from a previous visit. I felt so bad for how he was treated and I see secret dior might be that person since they came to write the bad review of Joe, you should be ashamed of yourself,The cheesecake was great he recommended Oreo and ube, I definitely will be going back for more thank you Joe! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo, Original Cheesecake Tart
Jaqueline was very nice person, excellent customer service my first time here 100 % I’ll come back and recommend this place.????????
Atmosphere: 5
Food: 5
Service: 5
Joe is extremely rude and sarcastic.
Atmosphere: 1
Food: 5
Service: 1
The establishment specializes in Japanese cheesecake. It's very clean inside, the whole place looked spotless. They have it opened area so you can see them making what they sell, it's really cool and interesting. The staff was extremely friendly and helpful, some of the best customer service I've ever experienced. The prices are very reasonable. I tried the original Japanese cheesecake and original cheesecake tart. It was amazing, very delicious. I definitely recommend trying here.
This fluffy, cotton-y, spongy cheesecake is so good! A variety of flavors to choose from. The strawberry is delicious!
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