Listen, this place is a total sham! They were wiped out of almost every topping and still had the nerve to charge me 15 bucks! My crush—bless her—just wanted a simple single scoop, and they tagged it at $4.25! Can you believe that? It’s an outright heist. I wish I could grab my cash back. Steer clear unless you’re keen on throwing your money away for barely a few bites. And if that wasn’t bad enough, there was a disaster scene outside while we were there—two guys throwing punches outside some van. The nerve of some people! All around, it was a severely disappointing experience. Don’t bother with this joint unless you fancy being fleeced.
Atmosphere: 1
Food: 1
Service: 1
Wendy Wood
Tried to order a cake online within 48 hours notice in a location that guarantees a cake in 24 hours. The website didn’t work. Called when the store opened and they wouldn’t make me a cake. I asked for the manager to call me to resolve the issue. I never a received a call. Or customer service.
Brad Vandehey
Fantastic, well hidden gem
Cassie O.
This is my favorite baskin Robbins location. The staff is so kind especially this one worker Nataly. She is always so sweet and greets me when I come in and asks about my day. Another employee named Vanessa is amazing too and she always recommends the best flavors. I love coming in here and the location is so convenient right next to highway 1. Recommend
Monica H.
I love this ice cream shop. The service is great, there is a girl who works there is is so polite and cheery, makes my day. I think Cotton Candy is my favorite flavor with Bubble Gum as second classic BR runner up.
Nataly G.
Friendly people, always make the best shakes
Danny N.
This review is only based on this Baskin Robbins in HMB. We have come here after dinner about 4-5 times over the last month. Every time we have been here there's been an issue. Twice the young workers didn't greet us and continued to talk and ignore us. On another visit we just stood there waiting for them to acknowledge us when we were the only one in the store. Another time they were in the back and nobody was in the front while we waited. Another time their computers were down and they couldn't sell us anything. We waited and watched while they spoke to someone on the phone. Another time they were just closed during their business hours.
I SLAY ALL DAY TRAVEL The Solo Traveler
Best Baskin Robbins Ever! I love California. ❤️??
Eve Espinosa
Severely disappointed. I sent my husband to get one of their sundaes, it was pathetically small. They were completely out of most of their toppings and charged me $15 dollars for it! My husband opted for a single scoop and that alone was $4.25! A complete rip off, I wish I could get my money back. Don't go here unless you want to be charged an arm and a leg for a couple mouthfuls.
Bob D.
Between the open times being different on their door versus Yelp or Google and the fact that they aren't open during the times that are on the door, finding them open is hit or miss.
tI was a hot late afternoon and we popped in for two double scoop dishes of ice cream. The sign is visible from the highway but to access the shoppe, requires driving behind the Burger King into the shopping complex. Jan ordered soy free carmel, and I ordered a blend of my favorite which is one scoop of chocolate, and one scoop of cherry. The service was prompt and the establishment clean.
Vida Rahmatnejad
Nice place, nice staff, good ice cream.
Shahin L.
Really delicious ice creams! Nice staff. The place is a little bit small but I recommend it!
Giana D.
the employees are nice but you never know when they are open as I've shown up after 12p some days and it's closed despite the advertised 11a opening. They also charge more than the other stores
Hannah G.
Staff is rude and unhelpful. They also don't have most of the things they advertise in stock.
Listen, this place is a total sham! They were wiped out of almost every topping and still had the nerve to charge me 15 bucks! My crush—bless her—just wanted a simple single scoop, and they tagged it at $4.25! Can you believe that? It’s an outright heist. I wish I could grab my cash back. Steer clear unless you’re keen on throwing your money away for barely a few bites. And if that wasn’t bad enough, there was a disaster scene outside while we were there—two guys throwing punches outside some van. The nerve of some people! All around, it was a severely disappointing experience. Don’t bother with this joint unless you fancy being fleeced.
Atmosphere: 1
Food: 1
Service: 1
Tried to order a cake online within 48 hours notice in a location that guarantees a cake in 24 hours. The website didn’t work. Called when the store opened and they wouldn’t make me a cake. I asked for the manager to call me to resolve the issue. I never a received a call. Or customer service.
Fantastic, well hidden gem
This is my favorite baskin Robbins location. The staff is so kind especially this one worker Nataly. She is always so sweet and greets me when I come in and asks about my day. Another employee named Vanessa is amazing too and she always recommends the best flavors. I love coming in here and the location is so convenient right next to highway 1. Recommend
I love this ice cream shop. The service is great, there is a girl who works there is is so polite and cheery, makes my day. I think Cotton Candy is my favorite flavor with Bubble Gum as second classic BR runner up.
Friendly people, always make the best shakes
This review is only based on this Baskin Robbins in HMB. We have come here after dinner about 4-5 times over the last month. Every time we have been here there's been an issue. Twice the young workers didn't greet us and continued to talk and ignore us. On another visit we just stood there waiting for them to acknowledge us when we were the only one in the store. Another time they were in the back and nobody was in the front while we waited. Another time their computers were down and they couldn't sell us anything. We waited and watched while they spoke to someone on the phone. Another time they were just closed during their business hours.
Best Baskin Robbins Ever! I love California. ❤️??
Severely disappointed. I sent my husband to get one of their sundaes, it was pathetically small. They were completely out of most of their toppings and charged me $15 dollars for it! My husband opted for a single scoop and that alone was $4.25! A complete rip off, I wish I could get my money back. Don't go here unless you want to be charged an arm and a leg for a couple mouthfuls.
Between the open times being different on their door versus Yelp or Google and the fact that they aren't open during the times that are on the door, finding them open is hit or miss.
Restaurantji Recommends
tI was a hot late afternoon and we popped in for two double scoop dishes of ice cream. The sign is visible from the highway but to access the shoppe, requires driving behind the Burger King into the shopping complex. Jan ordered soy free carmel, and I ordered a blend of my favorite which is one scoop of chocolate, and one scoop of cherry. The service was prompt and the establishment clean.
Nice place, nice staff, good ice cream.
Really delicious ice creams! Nice staff. The place is a little bit small but I recommend it!
the employees are nice but you never know when they are open as I've shown up after 12p some days and it's closed despite the advertised 11a opening. They also charge more than the other stores
Staff is rude and unhelpful. They also don't have most of the things they advertise in stock.