Ha! I'll eat cheese and crackers before I ever come to this location again.
Service: 1
Cesar Pinneedaa
My experience at this jack and the box was great while working on a project out in Hayward. Ordered the classic, jacks spicy chicken sandwich with regular fries. The burger itself was delicious and wasnt some cheap meat or using a spicy chicken patty. Fries were acceptable and not over cooked or burnt. They didnt rush nor take too long. Just about the right time which told me that they took the time to make the meal with some pride and dignity.
Customer service wise, the woman who gave me my order did not give me any bad treatment or vibes even whem I had to pay with two different debit cards.
Its upsetting that there may be a few bad apples that maybe just dont care about serving people food which brings the whole team down. Hope they have a change of heart and bring this place more happy Customers.
Wish this jack and the box nothing but best wishes.
Atmosphere: 4
Food: 4
Service: 5
Dgo Rdrgz
Great breakfast.
Atmosphere: 3
Food: 4
Service: 5
Elizabeth Gomez Guzman (lacheenitaVIP)
Bomb at midnight
Atmosphere: 5
Food: 5
Service: 5
Jon Woodbridge
It’s a jack in the box, you know the place/the food. this one has really good customer service & friendly people
Atmosphere: 4
Food: 4
Service: 5
Pam Carrasco
It's what you would expect from Jack in the Box. I maybe a little biased,because I just left Jack in the box.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Gomez
Balest of ever right now thank chicken sandwich is on point
Atmosphere: 5
Food: 5
Emmanuella Acquah
I’ve had worse experiences with this branch in terms of the food but tonight tops it all. The order takers and customer service is great but the food, well…I ordered the jack munchie meal with spicy chicken sandwich, curly fries and two tacos. I always get the exact same order. The fries and the chicken in the sandwich are like rocks. I can’t even bite into it. It’s as if I ordered crackers. These are so hard. I’m tired of it. It was just one time the fries were moderately soft and within standard. And I think that even happened because I was in a long queue and they had to make fresh fries. I’m so disappointed and if I could drive back now to express myself and give the food back without a refund, I would coz honestly, the disappointment is too much. The first time I let it slide because I had a good experience prior to that. Subsequently,…When I held the box, it was hot, I was happy. Only to get home, open it and find out I ordered crackers
Cschaarb
If I could give 0 stars that's what this deserves worst customer service shout out to Lydia the manager that didn't help the situation for being in a position of leadership is very disappointing that Jack in the box has somebody as this in a position that does not know how to lead and instead is showing other associates how to be disrespectful. A complimentary coupon was given for a reason and that is because they keep making mistakes at this location and instead figuring it out they held on to food for over 5 to 8 minutes which mind you was already paid for they couldn't figure out how to use a complimentary coupon which is a free item which wasn't coming out of their pocket that they acted like it was by time somebody gets home with their food it's beyond cold I didn't want coming back to deal with more attitude instead I tried to let the person eat their food which they could not. There was no apology for how much time spent in a Drive-Thru instead by the time that the food was handed over the manager Lydia decided to say I hope you have a better night that is not how you handle a situation that was already bad especially coming from a manager that is not how you handle customer service at all. If you can avoid this restaurant establishment I would they keep continuously making mistakes never resolving the problem and the problem is the people that are working there 2 grown women acting as if they were in high school attitude and miserable it's not a good look and definitely not professional. How disappointing. I've reached out the dm on situation that is still not been resolved.
Yulie at Jack in the box on mission Bld in 🤜👏 👏Hayward does it all !! She prepares the food, She is cashier & always running drive-thru. Very professional and polite.. Give this lady a raise 👍 she just has such an awesome personality💯 ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Jason Carver
In the past my husband and I had problems with orders from Door Dash so I decided to break the barrier and walk here to pick up food and its been fine. The food for pickup when you do it yourself is much cheaper versus ordering on Door Dash. I would be a fan of their Door Dash store on the app if they offered the value menu on the selections. You are forced into ordering a large fry and cannot pick sizes. But I do love the Onesies for $3 and the two tacos are only $1.99
The breakfast platters only are very cheap as well and filling for one person. I mean the prices of eggs have not gone down in the store so having a good affordable breakfast once in awhile is great.
Staff are really nice as well. Likewise, avoid DoorDashing here if you can but do use their app to order and pickup.
MadamCJda3rd Productions
Shoutout to jose for making me a unique boba drink <3
Service: 5
Cynthia Godfrey
Went there late night. Food was fresh, drive thru was quick
Ha! I'll eat cheese and crackers before I ever come to this location again.
Service: 1
My experience at this jack and the box was great while working on a project out in Hayward. Ordered the classic, jacks spicy chicken sandwich with regular fries. The burger itself was delicious and wasnt some cheap meat or using a spicy chicken patty. Fries were acceptable and not over cooked or burnt. They didnt rush nor take too long. Just about the right time which told me that they took the time to make the meal with some pride and dignity.
Customer service wise, the woman who gave me my order did not give me any bad treatment or vibes even whem I had to pay with two different debit cards.
Its upsetting that there may be a few bad apples that maybe just dont care about serving people food which brings the whole team down. Hope they have a change of heart and bring this place more happy Customers.
Wish this jack and the box nothing but best wishes.
Atmosphere: 4
Food: 4
Service: 5
Great breakfast.
Atmosphere: 3
Food: 4
Service: 5
Bomb at midnight
Atmosphere: 5
Food: 5
Service: 5
It’s a jack in the box, you know the place/the food. this one has really good customer service & friendly people
Atmosphere: 4
Food: 4
Service: 5
It's what you would expect from Jack in the Box. I maybe a little biased,because I just left Jack in the box.
Atmosphere: 5
Food: 5
Service: 5
Balest of ever right now thank chicken sandwich is on point
Atmosphere: 5
Food: 5
I’ve had worse experiences with this branch in terms of the food but tonight tops it all. The order takers and customer service is great but the food, well…I ordered the jack munchie meal with spicy chicken sandwich, curly fries and two tacos. I always get the exact same order. The fries and the chicken in the sandwich are like rocks. I can’t even bite into it. It’s as if I ordered crackers. These are so hard. I’m tired of it. It was just one time the fries were moderately soft and within standard. And I think that even happened because I was in a long queue and they had to make fresh fries. I’m so disappointed and if I could drive back now to express myself and give the food back without a refund, I would coz honestly, the disappointment is too much. The first time I let it slide because I had a good experience prior to that. Subsequently,…When I held the box, it was hot, I was happy. Only to get home, open it and find out I ordered crackers
If I could give 0 stars that's what this deserves worst customer service shout out to Lydia the manager that didn't help the situation for being in a position of leadership is very disappointing that Jack in the box has somebody as this in a position that does not know how to lead and instead is showing other associates how to be disrespectful. A complimentary coupon was given for a reason and that is because they keep making mistakes at this location and instead figuring it out they held on to food for over 5 to 8 minutes which mind you was already paid for they couldn't figure out how to use a complimentary coupon which is a free item which wasn't coming out of their pocket that they acted like it was by time somebody gets home with their food it's beyond cold I didn't want coming back to deal with more attitude instead I tried to let the person eat their food which they could not. There was no apology for how much time spent in a Drive-Thru instead by the time that the food was handed over the manager Lydia decided to say I hope you have a better night that is not how you handle a situation that was already bad especially coming from a manager that is not how you handle customer service at all. If you can avoid this restaurant establishment I would they keep continuously making mistakes never resolving the problem and the problem is the people that are working there 2 grown women acting as if they were in high school attitude and miserable it's not a good look and definitely not professional. How disappointing. I've reached out the dm on situation that is still not been resolved.
Food: 1
Service: 1
Great place...
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
They chill like that.
Atmosphere: 5
Food: 5
Service: 5
Yulie at Jack in the box on mission Bld in 🤜👏 👏Hayward does it all !! She prepares the food, She is cashier & always running drive-thru. Very professional and polite.. Give this lady a raise 👍 she just has such an awesome personality💯
⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
In the past my husband and I had problems with orders from Door Dash so I decided to break the barrier and walk here to pick up food and its been fine. The food for pickup when you do it yourself is much cheaper versus ordering on Door Dash. I would be a fan of their Door Dash store on the app if they offered the value menu on the selections. You are forced into ordering a large fry and cannot pick sizes. But I do love the Onesies for $3 and the two tacos are only $1.99 The breakfast platters only are very cheap as well and filling for one person. I mean the prices of eggs have not gone down in the store so having a good affordable breakfast once in awhile is great. Staff are really nice as well. Likewise, avoid DoorDashing here if you can but do use their app to order and pickup.
Shoutout to jose for making me a unique boba drink <3
Service: 5
Went there late night. Food was fresh, drive thru was quick
Atmosphere: 5
Food: 5
Service: 5
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