Jack In The Box

18555 Mission Blvd, Hayward
(510) 317-7727

Recent Reviews

Gladys S.

I was very dissatisfied when I got dry patty and not well done hamburger . Plus the coffee was not made correctly and the breakfast sandwich had an arm hair or an eyelash ... the pictures speak for themselves .... the breakfast sandwich has the hair on the paper wrap.

Caren Lancomb

I never usually do this but this needs to be said. I can’t keep quite. Yesterday I went early in the morning and they took about 10 minutes to take my order that is unbelievable. This older lady was really rude and told me to keep waiting and all I order was a large drink and a cheesecake . I overheard the worker talking about a positive COVID case within the restaurant this is awful ? they are risking our lives but not closing and sanatizing the place . The owner must be money hungry to risk other lives .

Erika D.

Was craving breakfast sandwiches for lunch, and went to a McDonalds by my house to find they'd discontinued all day breakfast months ago due to Covid. Went to the Jack in the Box in Castro Valley and their computer system was down for an hour, so ended up here next. Got what I wanted and was happy with it.

The bagel on my breakfast sandwich was thinner than a normal bagel, but ended up tasting great proportionally with the other ingredients. It was crispy from being grilled on the inside, and otherwise tasted like a bagel. Nothing was soggy or tasted off or too salty.

Look, you've got to judge restaurants on what they are for. Jack in the Box is a place you go when craving cheap, greasy food. I got my cheap greasy food that fed two people lunch for less than $10 and came away satisfied with the experience. How can I ask a fast food place for more than that?

Kien Nguyen

Their mobile app sometimes have good deals. The food here is decent. They mixed up my order once, but l would give them a pass.

Alexander Acao

I don't usually write reviews for fast food drive thru except when it is needed to alert any others as to the risk and what happened to me.It was not noticed until after I returned home as due to Covid I want to take my food and change and go. Imelda the cashier had short changed me! Paid with two ten dollar bills and received four singles back and change but she pocketed a fiver!!!Count your change people before leaving the window in the drive thru! If a manager wants to pull the receipt, it was at 11:34 and the onion rings were stale and dry. The Chicken Teriyaki bowl was okay.

Zakir Hussain

Good food at very cheap price.

Manuela G.

Worst service ever. I myself worked for jack in the box for several years and one motto the employees had to follow was "say yes to the guest" as well as Jack in the box has always made it clear that they do not charge for additional sauces and that wasn't my case upon my order today. I ordered chicken strips, tacos, spicy chicken sandwich, and more and was given 3 buttermilk's, I requested 3 more in which I was told I'd be charged. Once I let them know I was a former employee and they weren't supposed to do this they said they knew that but new management was forcing them to charge.... New management forcing employees to charge paying customers for sauce? Hmm good to know, hope your district manager will appreciate this information

Nickole Payne

Cashier was very sweet and friendly. Most staff members are bilingual. Best jack in the box I've ever been to

Elly Bee

Good fast service. Just ordered a drink, but it didn't take much time to get me through the drive thru.

Daniel Pierce

I don't usually write reviews for fast food drive thru except when it is needed to alert any others as to the risk and what happened to me.It was not noticed until after I returned home as due to Covid I want to take my food and change and go. Imelda the cashier had short changed me! I paid with two ten dollar bills and received four singles back and change, but she pocketed the fiver!!!Count your change people before leaving the window in the drive thru!I guess they don't pay enough and the cashier has to help themselves with customers money...If a manager wants to pull the receipt, it was at 11:34 and the onion rings were stale and dry. The Chicken Teriyaki bowl was okay.10/27/20: I spoke to the guy in corporate-socal, Juan Carlos but nothing more ever really came of it so I don't think they really give a u know what...Oh and Imelda is still there so count your change people!

Brenda Frietas

Friendly workers and they get your order right 95%+ of the time. Their oreo shakes are yummy.

Jessica Alegria

The AM cashier charged my a totally diffrent combo.I was late for work so I did not have time to argue and I was driving while I looked at the receipt.

Daniel P.

I don't usually write reviews for fast food drive thru except when it is needed to alert any others as to the risk and what happened to me.It was not noticed until after I returned home as due to Covid I want to take my food and change and go. Imelda the cashier had short changed me! Paid with two ten dollar bills and received four singles back and change but she pocketed a fiver!!!Count your change people before leaving the window in the drive thru! If a manager wants to pull the receipt, it was at 11:34 and the onion rings were stale and dry. The Chicken Teriyaki bowl was okay.

Curtis Richardson

Jack in the Box always has been my favorite spot with the ultimate breakfast sandwich or the breakfast burrito or on the late night when I get the munchies Im actually getting hungry just thinking about it right now

Lady Mafia

Just don't go there late night on the weekend they're always close

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