Starbucks Coffee Company
$ • Coffee Shops
Hours:
17050 Main St, Hesperia
(760) 949-3236
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have to say I've been a Starbuck fan for years and I have never been treated the way my friends and I were treated this last Wednesday the 21st of Oct. We were in the drive thru, I ordered a Zombie Frappuccino thinking it was there monthly drink, I saw it at a Starbucks in Target in Jess Ranch. The moment I said that the lady went off on a tangent about how they don't make tic tok or other social media drinks. I was trying to say OK thats fine, but she continued. When I could...read full review
Menu
Hours
| Monday | 3:30AM - 11PM |
| Tuesday | 3:30AM - 11PM |
| Wednesday | 3:30AM - 11PM |
| Thursday | 3:30AM - 11PM |
| Friday | 3:30AM - 11PM |
| Saturday | 3:30AM - 11PM |
| Sunday | 3:30AM - 11PM |
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Starbucks Coffee Company offers a variety of drinks and a generally positive customer experience, though experiences vary. Many customers appreciate the good service, friendly staff, and the quality of drinks like the cookie crumble frappuccino with coconut milk and whip cream. The night staff is often praised for being clean, polite, and working well as a team, creating a welcoming environment. Some customers enjoy special perks such as free pup cups for pets and appreciate when staff go above and beyond, like helping customers during difficult moments.
However, there are recurring issues reported at this location. Several customers mention that their orders are not made correctly, such as missing extra espresso shots or incorrect drink preparation. Some find the wait times in the drive-thru to be too long, especially when staff are engaged in conversations rather than focusing on preparing orders promptly. Others are frustrated by the lack of transparency regarding additional charges for changing milk options, leading to dissatisfaction when drinks lack flavor and are mostly ice. A few customers have experienced difficulties with refunds or adjustments, feeling that the staff could benefit from additional training to improve accuracy and communication. Overall, while the staff’s friendliness and effort shine through, operational inconsistencies impact the overall experience at this location.