Recommended dishes: Sourdough Jack, Burger, Two Tacos, Fries, Smashburger That's Smaller Than the Bun
Laurie Kampa
I was dissapointed. Food taste like it had been sitting for a while, a little soggy. Too much money. I dont think I'd go back
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Fries
Nis
Honestly I’ve gotten tired of this place and it’s entitled workers. No matter how many times i go they seem to get my orders wrong.today was my last time ERVER GOING HERE BECAUSE THEY CSNT DO SIMPLE THINGS DONE! They mess up my order and I tell them they gave me the wrong order and instead of correcting it they just tell me no that what you ordered. I don’t even bother with the employees anymore because they seem to not care and why talk to a brick wall
Atmosphere: 1
Food: 3
Service: 1
Lapilli Tahoe
My potato wedges were cold and soggy and the people at the counter told me they had just come out. Lol. They were soggy and COLD. bs. The guys at night are so angry all of the time. I'm glad I asked him to remake them because the first ones were cold and super soft. I feel what happened is maybe they had been sitting there as a misfire and they resold them to me. Because the second I sent the order in the app I walked in the door and they were ready. Those were already made and then they had the balls to tell me that they had just made them. No they did not, and then I was feeling like a big piece of s*** because they were obviously put out and mad that they had to remake them. $5 for one handful of potato wedges better be better than that. The new ones were fantastic but it makes me mad that I had to feel bad to ask him to make them again. I'll stick with the day crew. Always nice 👌🏻
Atmosphere: 1
Food: 1
Service: 1
Kimberly Rodriguez
Always forget items and long waits food is shitty with old fries hard tacos like how can you not do the one job you have right, worst fast food in town!!!
Atmosphere: 1
Food: 1
Service: 1
Abella Heredia
I ordered the the jumbo meal deal on the app which came with two jumbo jacks, two medium curly fries, an order of tiny Tacos, and mini churros. We checked the bag once we got it and I noticed that we were missing the tiny Tacos and mini churros. We thought it was an honest mistake so we asked the people working if we could fix the order. We were met with nothing but rudeness from (I think) the manager at the time as we were told we were wrong despite showing her the order on the app. We then asked for a refund and she said that she can't do anything about it and to contact customer service instead while handing us another receipt of our order and Walking away before we could say anything else. This was honestly the worst service I've ever had anywhere and I can only hope that I get my money back for the attitude that was received, the time that was wasted, as well as, the money that was lost. We went there at 6:30 on 11-15-24. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Abella Navarro
I ordered the the jumbo meal deal on the app which came with two jumbo jacks, two medium curly fries, an order of tiny Tacos, and mini churros. We checked the bag once we got it and I noticed that we were missing the tiny Tacos and mini churros. We thought it was an honest mistake so we asked the people working if we could fix the order. We were met with nothing but rudeness from (I think) the manager at the time as we were told we were wrong despite showing her the order on the app. We then asked for a refund and she said that she can't do anything about it and to contact customer service instead while handing us another receipt of our order and Walking away before we could say anything else. This was honestly the worst service I've ever had anywhere and I can only hope that I get my money back for the attitude that was received, the time that was wasted, as well as, the money that was lost. We went there at 6:30 on 11-15-24. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Whynot x
Longest line bad worker take too long and kinda mean
Atmosphere: 1
Food: 1
Service: 1
Boo Bear
I decided to splurge and get the hyped up smash burger. What A WASTE OF MY HARD EARNED MONEY! I will NEVER buy that again. Not even that good at all. Pretty sure it was a "jumbo" jack patty but I'm pretty sure it is SMALLER than one. The burger patty was SMALLER THAN THE BUN. A gross sloppy mess. Seriously disappointed and kind of angry. It took me a long time to earn the $9 for that cr@p. What happened to you. I know sometimes stuff doesn't look exactly like the pictures but this is completely false advertisement and it makes me angry.
Kinda frustrating when every time we DoorDash, every item comes wrong, they don’t include our sauce, and then their phone is disconnected when we try to call to get it fixed.
Louis and the morning crew are the best.
Atmosphere: 3
Food: 3
Service: 4
Horrible on all aspects. do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sourdough Jack, Burger, Two Tacos, Fries, Smashburger That's Smaller Than the Bun
I was dissapointed. Food taste like it had been sitting for a while, a little soggy. Too much money. I dont think I'd go back
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Fries
Honestly I’ve gotten tired of this place and it’s entitled workers. No matter how many times i go they seem to get my orders wrong.today was my last time ERVER GOING HERE BECAUSE THEY CSNT DO SIMPLE THINGS DONE! They mess up my order and I tell them they gave me the wrong order and instead of correcting it they just tell me no that what you ordered. I don’t even bother with the employees anymore because they seem to not care and why talk to a brick wall
Atmosphere: 1
Food: 3
Service: 1
My potato wedges were cold and soggy and the people at the counter told me they had just come out. Lol. They were soggy and COLD. bs. The guys at night are so angry all of the time. I'm glad I asked him to remake them because the first ones were cold and super soft. I feel what happened is maybe they had been sitting there as a misfire and they resold them to me. Because the second I sent the order in the app I walked in the door and they were ready. Those were already made and then they had the balls to tell me that they had just made them. No they did not, and then I was feeling like a big piece of s*** because they were obviously put out and mad that they had to remake them. $5 for one handful of potato wedges better be better than that. The new ones were fantastic but it makes me mad that I had to feel bad to ask him to make them again. I'll stick with the day crew. Always nice 👌🏻
Atmosphere: 1
Food: 1
Service: 1
Always forget items and long waits food is shitty with old fries hard tacos like how can you not do the one job you have right, worst fast food in town!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered the the jumbo meal deal on the app which came with two jumbo jacks, two medium curly fries, an order of tiny Tacos, and mini churros. We checked the bag once we got it and I noticed that we were missing the tiny Tacos and mini churros. We thought it was an honest mistake so we asked the people working if we could fix the order. We were met with nothing but rudeness from (I think) the manager at the time as we were told we were wrong despite showing her the order on the app. We then asked for a refund and she said that she can't do anything about it and to contact customer service instead while handing us another receipt of our order and Walking away before we could say anything else. This was honestly the worst service I've ever had anywhere and I can only hope that I get my money back for the attitude that was received, the time that was wasted, as well as, the money that was lost. We went there at 6:30 on 11-15-24. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
I ordered the the jumbo meal deal on the app which came with two jumbo jacks, two medium curly fries, an order of tiny Tacos, and mini churros. We checked the bag once we got it and I noticed that we were missing the tiny Tacos and mini churros. We thought it was an honest mistake so we asked the people working if we could fix the order. We were met with nothing but rudeness from (I think) the manager at the time as we were told we were wrong despite showing her the order on the app. We then asked for a refund and she said that she can't do anything about it and to contact customer service instead while handing us another receipt of our order and Walking away before we could say anything else. This was honestly the worst service I've ever had anywhere and I can only hope that I get my money back for the attitude that was received, the time that was wasted, as well as, the money that was lost. We went there at 6:30 on 11-15-24. Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Longest line bad worker take too long and kinda mean
Atmosphere: 1
Food: 1
Service: 1
I decided to splurge and get the hyped up smash burger. What A WASTE OF MY HARD EARNED MONEY! I will NEVER buy that again. Not even that good at all. Pretty sure it was a "jumbo" jack patty but I'm pretty sure it is SMALLER than one. The burger patty was SMALLER THAN THE BUN. A gross sloppy mess. Seriously disappointed and kind of angry. It took me a long time to earn the $9 for that cr@p. What happened to you. I know sometimes stuff doesn't look exactly like the pictures but this is completely false advertisement and it makes me angry.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
They were really quick. Fast food service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger
Kinda frustrating when every time we DoorDash, every item comes wrong, they don’t include our sauce, and then their phone is disconnected when we try to call to get it fixed.
Service: 1
Food was great as usual.
Atmosphere: 5
Food: 5
Service: 5
Good fast service and workers are friendly
Wheelchair accessibility: Wheelchair accessibility
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Ultimate Cheeseburger, Jumbo Jack, Cheeseburger, Two Tacos, Breakfast Sandwich, Fries
Good fast service and workers are friendly
Wheelchair accessibility: Wheelchair accessibility
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Ultimate Cheeseburger, Jumbo Jack, Cheeseburger, Tiny Tacos, Breakfast Sandwich, Fries
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