Ordered on app and picked up in drive through. The staff is always on point at this location. Very friendly and orders are always right.
Atmosphere: 4
Food: 4
Service: 5
aron rod
Always forgetting items, they forgot an oreo shake for a delivery order.
Atmosphere: 2
Food: 1
Service: 1
Rick Ramirez
Always love ordering from Hollister Jack n The Box, quick, easy and always a smile with it or a THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
Sandra Guerrero
Customer service was rude food was not good bread had a little order of old bread
Atmosphere: 1
Food: 1
Service: 1
JAMES F
I have been to several Jack in the Box in my lifetime and this store is by far the best one I have ever been to. The store manager greets people with respect and is very friendly. His team leaders are very friendly and caring.
Atmosphere: 5
Food: 5
Service: 5
Claudia Duenas
Very unwelcoming service, kinda rushing me to order, when we received our food everything was cold the cheese on our burgers was not even melting, asked for some water room temperature they said they didnt have any and gave me a cold water bottle overall our experience was not pleasant.
Atmosphere: 1
Food: 1
Service: 1
Maxx Ornelas (Mackie)
Just went thru the drive-thru and they ended up pulling to the front. Which isn't that bad. Got my food then drive across town to Target to charge my car. When I went to go eat me sandwich I noticed it wasn't made right. Tried calling but their phone is disconnected. So now I have to drive all the way back across town to get it fixed and then across town to go home. Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Charletta Fairrer
Part of my paid order was missing
Atmosphere: 2
Food: 2
Service: 2
Supranee Jantharakham
This place needs to get a better customer service. I went there for a drive-through a couple of times and my fry was so cool and they forgot to give me my drinks.ðŸ˜
Sorry as service you order something and they give you something different I even got off this time bad experience through drive trough then you try to call to complain and they put the phone on busy single I think that BS
Sarah Castro
Louis and the morning crew are the best.
Atmosphere: 3
Food: 3
Service: 4
Ken Sallee
Horrible on all aspects. do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sourdough Jack, Burger, Two Tacos, Fries, Smashburger That's Smaller Than the Bun
Laurie Kampa
I was dissapointed. Food taste like it had been sitting for a while, a little soggy. Too much money. I dont think I'd go back
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Fries
Nis
Honestly I’ve gotten tired of this place and it’s entitled workers. No matter how many times i go they seem to get my orders wrong.today was my last time ERVER GOING HERE BECAUSE THEY CSNT DO SIMPLE THINGS DONE! They mess up my order and I tell them they gave me the wrong order and instead of correcting it they just tell me no that what you ordered. I don’t even bother with the employees anymore because they seem to not care and why talk to a brick wall
Always clean and the food is always made fresh.
Atmosphere: 5
Food: 5
Service: 5
Ordered on app and picked up in drive through. The staff is always on point at this location. Very friendly and orders are always right.
Atmosphere: 4
Food: 4
Service: 5
Always forgetting items, they forgot an oreo shake for a delivery order.
Atmosphere: 2
Food: 1
Service: 1
Always love ordering from Hollister Jack n The Box, quick, easy and always a smile with it or a THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was rude food was not good bread had a little order of old bread
Atmosphere: 1
Food: 1
Service: 1
I have been to several Jack in the Box in my lifetime and this store is by far the best one I have ever been to. The store manager greets people with respect and is very friendly. His team leaders are very friendly and caring.
Atmosphere: 5
Food: 5
Service: 5
Very unwelcoming service, kinda rushing me to order, when we received our food everything was cold the cheese on our burgers was not even melting, asked for some water room temperature they said they didnt have any and gave me a cold water bottle overall our experience was not pleasant.
Atmosphere: 1
Food: 1
Service: 1
Just went thru the drive-thru and they ended up pulling to the front. Which isn't that bad. Got my food then drive across town to Target to charge my car. When I went to go eat me sandwich I noticed it wasn't made right. Tried calling but their phone is disconnected. So now I have to drive all the way back across town to get it fixed and then across town to go home. Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Part of my paid order was missing
Atmosphere: 2
Food: 2
Service: 2
This place needs to get a better customer service. I went there for a drive-through a couple of times and my fry was so cool and they forgot to give me my drinks.ðŸ˜
Restaurantji Recommends
Sorry as service you order something and they give you something different I even got off this time bad experience through drive trough then you try to call to complain and they put the phone on busy single I think that BS
Louis and the morning crew are the best.
Atmosphere: 3
Food: 3
Service: 4
Horrible on all aspects. do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sourdough Jack, Burger, Two Tacos, Fries, Smashburger That's Smaller Than the Bun
I was dissapointed. Food taste like it had been sitting for a while, a little soggy. Too much money. I dont think I'd go back
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Fries
Honestly I’ve gotten tired of this place and it’s entitled workers. No matter how many times i go they seem to get my orders wrong.today was my last time ERVER GOING HERE BECAUSE THEY CSNT DO SIMPLE THINGS DONE! They mess up my order and I tell them they gave me the wrong order and instead of correcting it they just tell me no that what you ordered. I don’t even bother with the employees anymore because they seem to not care and why talk to a brick wall
Atmosphere: 1
Food: 3
Service: 1
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