I would give a zero star for the service here. We lived in Irvine for 30 years and have been in eating at the restaurant since. Today, we came over first thing in the morning before the restaurant opened to eat. We are LITERALLY the first to sit down. When the dim sum cart rolled over, one of my uncle who is in his 80, stand up and peek over at the cart to check what’s in there. The waitress, in a cold and disrespectful tone, said “sit down. It’s not your turn.” And went ahead to serve the other table next to us.
We don’t really mind who she serves first, and don’t mind waiting for our turn. But her disrespect and commanding voice telling us to sit down is really inappropriate as a restaurant. The waitress with that cart when serving us didn’t even have the respect to look at us when she’s serving the dishes.
We later told the manager about this, the manager LITERALLY said “if you don’t like it, don’t come next time!”
This will be the last time I visit this place. Bad bad service! Awful manager and server! As a loyal customer since the restaurant first opened, it’s really sad to see this place has turned into a place with no service, no basic respect😤😤😤
Atmosphere: 1
Food: 1
Service: 1
Jim Lee
My family visit at last weekend morning. the food was excellent, though the service left a lot to be desired.
Atmosphere: 4
Food: 5
Service: 3
Sara
This is an excellent choice! The prices are affordable, the portions are generous, and the food is truly authentic Cantonese dim sum. It’s my go-to spot whenever friends come to visit.
Atmosphere: 5
Food: 5
Service: 5
Maurice Naragon
I’ve been coming here for years and I’ve always loved the dim sum, especially on a busy weekend, but the Lines get very long and very crowded
Atmosphere: 4
Food: 5
Service: 4
LEAH FG
best in atmosphere cleanliness’s and being organize …. their smoothies were so refreshing one of the best smoothies i’ve ever had.,,, food were fantastic .
Atmosphere: 5
Food: 5
Service: 5
ye jin
I ordered pork BBQ buns to go, and when I got home, I found a fly on one of them. Totally unacceptable. I expect better food safety and cleanliness standards from any restaurant. Very disappointed and won’t be returning.
Pw Wang
2 Chinese boss waiters are very rude and strict. Seems like the soup nazis! Won’t let you sit down unless your parties arrived. Won’t let you sit inside unless everyone here!! So weird!
Atmosphere: 1
Food: 1
Service: 1
Chris R
Food is decent but man are the staff is unbelievably rude. Especially the ladies with the carts. Hygiene is also extremely questionable. It’s really not worth the stress.
Atmosphere: 1
Food: 2
Service: 1
a person
the male receptionst 's attitude is worst I ever seen. he is Very terrible. Yelled at customer. this guy should be fired.
Emily HI (SUNSHINE)
It’s always so busy. You have to wait of course. But we still go because of the yummy food.
Being saturday, the restaurant was packed when we arrived but the wait was very short. Dim Sum was excellent and traditional, with tea carts going by with all kinds of dim sum small dishes: dumplings, buns, spring rolls, congee, all kinds of desserts, etc. It was a very satisfying meal and the jasmine tea was just perfect. Service could not have been better. Don't know the cost because I was a guest. Will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Wendell Chong
Haven't been here for over 5 years and the place hasn't changed -- super popular, crowded, great food, mediocre service. In other words, the traditional Chinese restaurant. ? Prices have jumped up a bit although I guess that's true of everywhere. A pot of tea and 6 dim sum selections came out to around $45. The food quality was amazing so that helped ameliorate some of the negatives.
Atmosphere: 3
Food: 5
Service: 3
Painted Bird
The Dim Sum has vastly improved. Great place for Dim Sum.
I would give a zero star for the service here. We lived in Irvine for 30 years and have been in eating at the restaurant since. Today, we came over first thing in the morning before the restaurant opened to eat. We are LITERALLY the first to sit down. When the dim sum cart rolled over, one of my uncle who is in his 80, stand up and peek over at the cart to check what’s in there. The waitress, in a cold and disrespectful tone, said “sit down. It’s not your turn.” And went ahead to serve the other table next to us.
We don’t really mind who she serves first, and don’t mind waiting for our turn. But her disrespect and commanding voice telling us to sit down is really inappropriate as a restaurant. The waitress with that cart when serving us didn’t even have the respect to look at us when she’s serving the dishes.
We later told the manager about this, the manager LITERALLY said “if you don’t like it, don’t come next time!”
This will be the last time I visit this place. Bad bad service! Awful manager and server! As a loyal customer since the restaurant first opened, it’s really sad to see this place has turned into a place with no service, no basic respect😤😤😤
Atmosphere: 1
Food: 1
Service: 1
My family visit at last weekend morning. the food was excellent, though the service left a lot to be desired.
Atmosphere: 4
Food: 5
Service: 3
This is an excellent choice! The prices are affordable, the portions are generous, and the food is truly authentic Cantonese dim sum. It’s my go-to spot whenever friends come to visit.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for years and I’ve always loved the dim sum, especially on a busy weekend, but the Lines get very long and very crowded
Atmosphere: 4
Food: 5
Service: 4
best in atmosphere cleanliness’s and being organize …. their smoothies were so refreshing one of the best smoothies i’ve ever had.,,, food were fantastic .
Atmosphere: 5
Food: 5
Service: 5
I ordered pork BBQ buns to go, and when I got home, I found a fly on one of them. Totally unacceptable. I expect better food safety and cleanliness standards from any restaurant. Very disappointed and won’t be returning.
2 Chinese boss waiters are very rude and strict. Seems like the soup nazis! Won’t let you sit down unless your parties arrived. Won’t let you sit inside unless everyone here!! So weird!
Atmosphere: 1
Food: 1
Service: 1
Food is decent but man are the staff is unbelievably rude. Especially the ladies with the carts. Hygiene is also extremely questionable. It’s really not worth the stress.
Atmosphere: 1
Food: 2
Service: 1
the male receptionst 's attitude is worst I ever seen. he is Very terrible. Yelled at customer. this guy should be fired.
It’s always so busy. You have to wait of course. But we still go because of the yummy food.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: 点心, 明爐火鴨, 貴妃雞
Restaurantji Recommends
Tasty and affordable dim sum
Atmosphere: 4
Food: 4
Service: 4
Being saturday, the restaurant was packed when we arrived but the wait was very short. Dim Sum was excellent and traditional, with tea carts going by with all kinds of dim sum small dishes: dumplings, buns, spring rolls, congee, all kinds of desserts, etc. It was a very satisfying meal and the jasmine tea was just perfect. Service could not have been better. Don't know the cost because I was a guest. Will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Haven't been here for over 5 years and the place hasn't changed -- super popular, crowded, great food, mediocre service. In other words, the traditional Chinese restaurant. ? Prices have jumped up a bit although I guess that's true of everywhere. A pot of tea and 6 dim sum selections came out to around $45. The food quality was amazing so that helped ameliorate some of the negatives.
Atmosphere: 3
Food: 5
Service: 3
The Dim Sum has vastly improved. Great place for Dim Sum.
Atmosphere: 3
Food: 4
Service: 5
Great food and service. Ideal for big group.
Atmosphere: 5
Food: 5
Service: 5
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