I ordered salted crispy chicken, fried sweet potato strips, braised pork rice, and squid balls. None of them were delicious, they were all too unpalatable.
Food: 1
Service: 3
David Chung
Good food, fair pricing, daily specials, and a buy 4 get one free deal right now
Kid-friendliness: They have high chairs
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Katsu
Sylvie Ye
A hidden gem. My Taiwanese friend brought me here. Don’t order small pot. Fired chicken is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 鹽酥雞飯
pingtso
Worst services ever
Raging Demon
I used to love itea; it's been a staple in Irvine for 10+ years. The quality of food really worsened, and the price is getting ridiculous. They changed a lot of the authentic ingredients to something else along with the way they prepare many of the dishes. For similar tasting food, I suggest going to tofu king.
Atmosphere: 3
Food: 3
Service: 2
Wilber Liu
Arrived at 11, door is locked. Look inside and see a worker shuffling around. Knock on the glass, she sees me and she just waves me away. See another worker walking around and he also decides to not open the door. Waited 5 minutes and then left. What a joke
Service: 1
Louis Huang
Very disappointed with the foods at this restaurant. Not environmental friendly- they use plastic plates.
Atmosphere: 1
Food: 1
Service: 1
Lily Shen
The service was very poor. The salt crispy chicken I ordered was cold. I will not go there again.
Atmosphere: 1
Food: 1
Service: 1
rangtai liu
The peppercorn chicken is amazing. I have to eat it once a week!
It used to be my most frequent restaurant, but I don’t know whether it’s because of the epidemic or the change of owners, but it’s getting worse and worse than before. The food has not been very fresh the last few times I've been here. The ribs smelled woody and bloody. They had obviously been left for a long time and had not been properly prepared. It was difficult to swallow without dipping the sauce. Compared with when it was first released a few years ago, the taste of Pepper Chicken is much worse, and the types of side dishes are becoming less and less. The dishes are richer than before, but the quality has dropped and the prices have gone up.
Leo Lai
Kinda figured why their business is getting worse. Too bad, there are few expense you're not supposed to save, hiring expense is one of them.
Atmosphere: 1
Food: 3
Service: 2
Gerardo Manon
Rude and dismissive wait staff. Will not be returning.
jerry chiang
Overall the food is good, spicy chicken was tasty but boba tea is so so it’s too sweet in my opinion.
Brock
A co-worker recommended Itea Cafe for lunch and the food was good. However, service can use some improvement, as we waited a few minutes to place our order and wasn't acknowledged by the two workers that were at the register. Both workers walked away twice, before one made himself available to take our orders. This occurred with all walk-in customers and didn't look good for business. Also, inside dinning area is small and a little noisy.If you're interested, please call your order in for pick-up and enjoy the food.Thank you!
Don’t change your vegetable as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Steak
I ordered salted crispy chicken, fried sweet potato strips, braised pork rice, and squid balls. None of them were delicious, they were all too unpalatable.
Food: 1
Service: 3
Good food, fair pricing, daily specials, and a buy 4 get one free deal right now
Kid-friendliness: They have high chairs
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Katsu
A hidden gem. My Taiwanese friend brought me here. Don’t order small pot. Fired chicken is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 鹽酥雞飯
Worst services ever
I used to love itea; it's been a staple in Irvine for 10+ years. The quality of food really worsened, and the price is getting ridiculous. They changed a lot of the authentic ingredients to something else along with the way they prepare many of the dishes. For similar tasting food, I suggest going to tofu king.
Atmosphere: 3
Food: 3
Service: 2
Arrived at 11, door is locked. Look inside and see a worker shuffling around. Knock on the glass, she sees me and she just waves me away. See another worker walking around and he also decides to not open the door. Waited 5 minutes and then left. What a joke
Service: 1
Very disappointed with the foods at this restaurant. Not environmental friendly- they use plastic plates.
Atmosphere: 1
Food: 1
Service: 1
The service was very poor. The salt crispy chicken I ordered was cold. I will not go there again.
Atmosphere: 1
Food: 1
Service: 1
The peppercorn chicken is amazing. I have to eat it once a week!
Restaurantji Recommends
It used to be my most frequent restaurant, but I don’t know whether it’s because of the epidemic or the change of owners, but it’s getting worse and worse than before.
The food has not been very fresh the last few times I've been here. The ribs smelled woody and bloody. They had obviously been left for a long time and had not been properly prepared. It was difficult to swallow without dipping the sauce. Compared with when it was first released a few years ago, the taste of Pepper Chicken is much worse, and the types of side dishes are becoming less and less.
The dishes are richer than before, but the quality has dropped and the prices have gone up.
Kinda figured why their business is getting worse. Too bad, there are few expense you're not supposed to save, hiring expense is one of them.
Atmosphere: 1
Food: 3
Service: 2
Rude and dismissive wait staff. Will not be returning.
Overall the food is good, spicy chicken was tasty but boba tea is so so it’s too sweet in my opinion.
A co-worker recommended Itea Cafe for lunch and the food was good. However, service can use some improvement, as we waited a few minutes to place our order and wasn't acknowledged by the two workers that were at the register. Both workers walked away twice, before one made himself available to take our orders. This occurred with all walk-in customers and didn't look good for business. Also, inside dinning area is small and a little noisy.If you're interested, please call your order in for pick-up and enjoy the food.Thank you!
Atmosphere: 3
Food: 4
Service: 3
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