The waiter's attitude was very bad. Very bad dining experience, very disappointing.
Food: 4
Service: 1
911feedme
Baekjeong Irvine offers an intriguing and immersive Korean BBQ experience that truly stands out. From the moment we entered, we were captivated by the interactive dining concept, where the server expertly grilled the meat right at our table, adding an extra layer of enjoyment to the meal.One of the highlights of our visit was undoubtedly the outstanding quality of the food. Each cut of meat was impeccably fresh and flavorful, ensuring a memorable dining experience. Additionally, we were pleasantly surprised by the selection of IPA beer available, which complemented the meal perfectly.The cleanliness of the restaurant was commendable, and the overall pricing was fair considering the high quality of the food and service. The atmosphere was lively and friendly, contributing to a welcoming dining environment.However, our experience was not without its drawbacks. Visiting on a Saturday noon, we were disappointed to find that there was no bartender available until 5 pm, limiting our drink options. Furthermore, the wait time to be seated was longer than expected, which detracted from the overall experience.In conclusion, Baekjeong Irvine offers an authentic Korean BBQ experience with exceptional food quality. While there were some minor issues with service availability and wait times, the overall dining experience was enjoyable and memorable.I would recommend this establishment to anyone looking for a unique and delicious dining experience in Irvine.
Horrible place horrible customer service service horrible hostess no manners I do not recommend you eat there unless you want to be treated badly and management doesn't seem to care. My husband walked in with kids held the door for me as my back was hurting couple cut us off even though my husband told the hostess how many people were eating before the couple cut us off and without questions the hostess sat them and when my husband repeated to the hostess how many people were joining them for lunch she then proceeded to tell us 30 minutes wait The manager was even worse by making excuses for the hostess if she really was the manager and brushed us off like we were nothing. So the concept of great customer service and customer is always right doesn't exist there it just about how they make money! We definitely don't even want attempt to give this people a second thought! I can't even rate this place with stars it was horrible.
Service: 1
Porakot
The food is a set that is good value and delicious. The quality is reasonable for the price. Grilling service provided by the staff. Just waiting to eat.Parking: Parking lot in front of the restaurant.
They advertise that they exclusively serve USDA Prime Beef; however, the quality of the beef we received today was inferior to that of Choice grade. It would be prudent for them to promptly verify with their suppliers, as customers will likely question the validity of their advertisement.
Atmosphere: 1
Food: 1
Service: 3
roostahktchn M
Went with group of 5 on Sat 5:15 pm so had to wait for 1hr15' or so to get seated. After that the services and food kept coming. The meats were high quality and side dishes were tasty. The server and staff members kept serving and cooking meats for us. We were so blown away with their services. We about additional kimchi pancakes and seafood soup besides the package for 5 ppl. 5 men of us were so full at the end of dinner. Love the food and service. The wait is worth it. Definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
Kelly K
Half of pork was fat.No changing grill even we asked for it.(they forced me to not changing it. And said 10mins to heat up again) meat was burning !“This is new Korean cooking experience.” He said and burnt the meat.No more side dishes because they put them away! ( we were not the only table there around closing time)> 4-5 tablesHe left the check on the table and eating meat next table when we leave.If they were busy, they should say “We are closing soon ——-.”
Atmosphere: 1
Food: 1
Service: 1
Sang H. Yi
great service and even better food!!! love this place!!!i love to bring my old college buddies from UCI to eat here!!!
Atmosphere: 5
Food: 5
Service: 5
Dominic Iapello
Preston was amazing and the food is always great here!!!! Best kbbq ever!!!
Atmosphere: 5
Food: 5
Service: 5
amanda arenado
This was our first KBBQ experience, our server Dominick was so helpful and gave us great suggestions. The food was amazing as well as the side dishes. Servers were so attentive and fast! Only downside is the wait, and the music inside is very loud and overstimulating.
Baekjeong exceeded all expectations with their exceptional Korean BBQ experience. The quality of the meat was top-notch, perfectly marbled and seasoned to perfection. The interactive grill at each table added to the fun and authenticity of the dining experience. The service was impeccable, with attentive staff ensuring our dining experience was flawless. Overall, Baekjeong is a must-visit for anyone craving delicious Korean BBQ in Irvine.
Atmosphere: 5
Food: 4
Service: 5
Taylor Hou
Our server, Dominick, hands down provided the best customer service I've experienced in a long time. We had a table of 12 with 5 kiddos under 7 and not only was he attentive to every request but even proactive with the little things like bringing extra napkins, refilling our side dishes, and cooking to everyone's specifications.The bar was set extremely high this time. Hope it can stay this way!
Atmosphere: 5
Food: 5
Service: 5
Ji Chun
Great place for K-BBQ. Great service and good combo options. Personally prefer the pork combo over the beef
Atmosphere: 5
Food: 4
Service: 5
Amilcar Diaz
Been coming here since it opened, overall great food and definitely worth a stop in.Only downside is wait is always long and hostesses are inconsistently polite. Wait time can’t be helped because it’s good food.Food 5 stars, I’ve never been disappointedWaiters and waitresses 5 stars, I’ve never had a bad one.Atmosphere/ ambience 5 stars, walk in and the smell is incredibleWait time- always a bummer but at least worth it.
Atmosphere: 5
Food: 5
Service: 5
John Hi
Opening time is 11:30 ?They open at 11:30, but they put your name on the waiting list and make you wait. Even the tables are empty.
The waiter's attitude was very bad. Very bad dining experience, very disappointing.
Food: 4
Service: 1
Baekjeong Irvine offers an intriguing and immersive Korean BBQ experience that truly stands out. From the moment we entered, we were captivated by the interactive dining concept, where the server expertly grilled the meat right at our table, adding an extra layer of enjoyment to the meal.One of the highlights of our visit was undoubtedly the outstanding quality of the food. Each cut of meat was impeccably fresh and flavorful, ensuring a memorable dining experience. Additionally, we were pleasantly surprised by the selection of IPA beer available, which complemented the meal perfectly.The cleanliness of the restaurant was commendable, and the overall pricing was fair considering the high quality of the food and service. The atmosphere was lively and friendly, contributing to a welcoming dining environment.However, our experience was not without its drawbacks. Visiting on a Saturday noon, we were disappointed to find that there was no bartender available until 5 pm, limiting our drink options. Furthermore, the wait time to be seated was longer than expected, which detracted from the overall experience.In conclusion, Baekjeong Irvine offers an authentic Korean BBQ experience with exceptional food quality. While there were some minor issues with service availability and wait times, the overall dining experience was enjoyable and memorable.I would recommend this establishment to anyone looking for a unique and delicious dining experience in Irvine.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Paella, Marinated Galbi, Beef Combo L, Steamed Egg
Horrible place horrible customer service service horrible hostess no manners I do not recommend you eat there unless you want to be treated badly and management doesn't seem to care. My husband walked in with kids held the door for me as my back was hurting couple cut us off even though my husband told the hostess how many people were eating before the couple cut us off and without questions the hostess sat them and when my husband repeated to the hostess how many people were joining them for lunch she then proceeded to tell us 30 minutes wait The manager was even worse by making excuses for the hostess if she really was the manager and brushed us off like we were nothing. So the concept of great customer service and customer is always right doesn't exist there it just about how they make money! We definitely don't even want attempt to give this people a second thought! I can't even rate this place with stars it was horrible.
Service: 1
The food is a set that is good value and delicious. The quality is reasonable for the price. Grilling service provided by the staff. Just waiting to eat.Parking: Parking lot in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Brisket Soybean Paste Stew, Thinly Sliced Brisket
They advertise that they exclusively serve USDA Prime Beef; however, the quality of the beef we received today was inferior to that of Choice grade. It would be prudent for them to promptly verify with their suppliers, as customers will likely question the validity of their advertisement.
Atmosphere: 1
Food: 1
Service: 3
Went with group of 5 on Sat 5:15 pm so had to wait for 1hr15' or so to get seated. After that the services and food kept coming. The meats were high quality and side dishes were tasty. The server and staff members kept serving and cooking meats for us. We were so blown away with their services. We about additional kimchi pancakes and seafood soup besides the package for 5 ppl. 5 men of us were so full at the end of dinner. Love the food and service. The wait is worth it. Definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
Half of pork was fat.No changing grill even we asked for it.(they forced me to not changing it. And said 10mins to heat up again) meat was burning !“This is new Korean cooking experience.” He said and burnt the meat.No more side dishes because they put them away! ( we were not the only table there around closing time)> 4-5 tablesHe left the check on the table and eating meat next table when we leave.If they were busy, they should say “We are closing soon ——-.”
Atmosphere: 1
Food: 1
Service: 1
great service and even better food!!! love this place!!!i love to bring my old college buddies from UCI to eat here!!!
Atmosphere: 5
Food: 5
Service: 5
Preston was amazing and the food is always great here!!!! Best kbbq ever!!!
Atmosphere: 5
Food: 5
Service: 5
This was our first KBBQ experience, our server Dominick was so helpful and gave us great suggestions. The food was amazing as well as the side dishes. Servers were so attentive and fast! Only downside is the wait, and the music inside is very loud and overstimulating.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Baekjeong exceeded all expectations with their exceptional Korean BBQ experience. The quality of the meat was top-notch, perfectly marbled and seasoned to perfection. The interactive grill at each table added to the fun and authenticity of the dining experience. The service was impeccable, with attentive staff ensuring our dining experience was flawless. Overall, Baekjeong is a must-visit for anyone craving delicious Korean BBQ in Irvine.
Atmosphere: 5
Food: 4
Service: 5
Our server, Dominick, hands down provided the best customer service I've experienced in a long time. We had a table of 12 with 5 kiddos under 7 and not only was he attentive to every request but even proactive with the little things like bringing extra napkins, refilling our side dishes, and cooking to everyone's specifications.The bar was set extremely high this time. Hope it can stay this way!
Atmosphere: 5
Food: 5
Service: 5
Great place for K-BBQ. Great service and good combo options. Personally prefer the pork combo over the beef
Atmosphere: 5
Food: 4
Service: 5
Been coming here since it opened, overall great food and definitely worth a stop in.Only downside is wait is always long and hostesses are inconsistently polite. Wait time can’t be helped because it’s good food.Food 5 stars, I’ve never been disappointedWaiters and waitresses 5 stars, I’ve never had a bad one.Atmosphere/ ambience 5 stars, walk in and the smell is incredibleWait time- always a bummer but at least worth it.
Atmosphere: 5
Food: 5
Service: 5
Opening time is 11:30 ?They open at 11:30, but they put your name on the waiting list and make you wait. Even the tables are empty.
Service: 1