Krispy Kreme
13672 Jamboree Rd, Irvine
(949) 889-3430
Recent Reviews
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It's in the corner of the Amazon Fresh market. Traditional good donuts and service was prompt and efficient. No qualms, just don't eat these all the time!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, clean environment, and fast service. The donuts are tasty as usual.
Atmosphere: 5
Food: 5
Service: 5
They never pick up the phone and they are so rude. Worst customer service
Atmosphere: 1
Food: 1
Service: 1
This locations is smaller than the others looks like there is no production there, but everything still very good.
Atmosphere: 5
Food: 5
Service: 5
This location is inside the Amazon Fresh grocery store. The donuts are made at another location but still taste fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen, Classic Assorted Dozen
Not a Krispy Kreme
We love krispy kreme but this place has the worst customer service.
One time the asian middle age man at us yelled when we came to redeem the krispy kreme free dozen promo. I thought he just had a bad day with everyone coming to redeem the offer.
Today I came to redeem my classic assorted dozen reward.
It was my fault for not realizing that it is a Classic not a custom one. So I already picked all the donuts and when the girl on the cashier (glasses, brown skin) found out, she was so annoyed and said it's supposed to be one each. (I got 7glazed and 5diff kind). My husband kindly asked if it's ok to change then, and she just banged the cashier machine, ripped the receipts, crumbled it, threw it on the bin,left the station and walked to the other side. With her very annoying face and pout lips.
Honestly, if you really cant deal with very simple problem, please dont work in customer service field.
I dont know what's going on with this branch to have 2employees with so much attitude.
Praise to the young man who is working there, he seems very nice and still said thank you in the end.
Food: 3
Service: 1
Small place in corner inside Amazon Fresh store...Good service, good knowledge of products...?
One of older staff was really aggressive attitude to customer. I can not even give a star.
Service: 1
Save your drive don’t come here. Pre made krispy kream stand.
Restaurantji Recommends
I don’t know what it is but the donuts from this location are much more tasty than your typical Krispy Kreme, even though it is surprisingly located inside of an Amazon Fresh grocery store!
Vegetarian options: It’s donuts folks! And none of them have bacon. Good to go!
Parking: Lots of available spots in this retail parking lot.
Wheelchair accessibility: Easy in and out 1st floor access with tons of available accessible parking.
Atmosphere: 3
Food: 5
Service: 5
Ordered for delivery through doordash and they decided to substitute my order to a mixed box in which I'm allergic to some of the ingredients and instead of me being able to select the item I want I was given only the option to cancel with no refund. So due to there inability to meet my order and my allergies, I had to pay $35 for something I won't even recieve and doordash won't even provide credit due to the krispy kreme policy.
Not a real location
Atmosphere: 1
Service: 1
12/12 buy 12 and another 12 for $1 was a foolish day for customers. I went to the Jambree Irvine store. All the donuts were run out before 12pm.
Atmosphere: 2
Food: 3
Service: 1
Not a real Krispy Kreme lol
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