Food was overpriced. Had a salmon bowl and the fish had many large bones. Coffee was not great, even the fresh cup that was brewed. Service was horrible. At 1001 pm even though the kitchen was still cooking and people were on the patio we were told the restroom was not available because they closed at 10pm.
Atmosphere: 5
Food: 1
Service: 1
Casey Scarpati
Beautiful patio and really good seafood plates! They do a happy hour too. Place is a gem.
Atmosphere: 5
Food: 5
Service: 5
Alec Hamid
I LOVE this place. Great food, service, and prices.
Atmosphere: 5
Food: 5
Service: 5
wayne molina
Great place to eat some good fish!
Atmosphere: 5
Food: 5
Service: 5
Anthony D'Amico (deepspot)
1. We were swarmed but flies. 2. Poke was flavorless, fish, rice and Sriracha... Rice was hard 3.Wife said ahi tuna salad was good so not terrible but won't b back
Atmosphere: 1
Food: 1
Service: 2
Gary Hall
If I could give this place ZERO stars I would! The staff is rude, unfriendly, and do not know what they are doing. The plates were extremely dirty and the bathroom is a whole other story. The manager is also very RUDE! Everyone there is poorly trained and treat customers disgustingly. I will not be coming here again.
Azam Kohi
The food and atmosphere was very good. I loved it
Jesus Kim
Staff handle everything with care.
Food: 5
yakkhanadha
I had my lunch in this restaurant couple of days before. I had delicious Corn chowder soup And I had a grilled Tuna plate with salads and French fries. Thank you guys
The only thing saved the night was the jazz band but I did not have the best experience: 1. I ordered a grilled tuna and it was overcooked and hard to chew. 2. I saw a waitress eating food from the same plate was taking to another table. 3. Staff touched the trash can and replaced trash bag and didn’t wash their hands after that 4. Bathroom was overflowing water from the urinal. 5. All that with overpriced food.
Atmosphere: 4
Food: 1
Service: 1
Mani Mirzazadeh
Extremely Disappointed – Poor Service, Cleanliness, and Zero Accountability
As a small business owner myself, I truly understand the challenges of running a restaurant, but I was deeply disappointed with nearly every aspect of our experience at this establishment—from food to service to overall atmosphere.
Where do I even begin?
Lack of Professionalism: There was absolutely no consistency among staff—some were in uniform, others were not. No one appeared to have had any kind of training in customer service. We stood at the register for several minutes while four staff members walked past us repeatedly before someone finally decided to take our order.
Food Experience: We ordered: - 2 kids' fish and rice - 1 grilled chicken sandwich (which came out fried and had to be sent back) - Grilled tilapia - Fried shrimp
The kids' meals were served in visibly dirty bowls. The rest of the food was average at best—nothing that would make me return. We asked for lemons and were told they'd be brought to us, but after being forgotten, I ended up getting them myself.
Service and Staff Conduct: Not once did anyone check in on our table. Instead, two staff members were playfully shadowboxing behind the counter just feet away from customers who were eating. It was beyond unprofessional. While we were dining on the patio, staff decided to remove the trash from nearby bins and walked right through the dining area swinging garbage bags—this is absolutely unacceptable in any food establishment.
Lack of Support and Cleanliness: We asked for a takeout box. No one brought it, so again, I had to go up to the counter to get one. I asked to speak with a manager and was told no one was on duty. That explained everything.
To top it off, I used the restroom on the way out—it was dirty, and there was no paper in the dispenser after washing my hands.
Final Thoughts: This restaurant desperately needs a manager on shift to ensure staff are held accountable. There was no leadership, no urgency, and no care for the customer experience. Sadly, I will not be returning and absolutely cannot recommend this place to anyone. I’ll be sticking with California Fish Grill, where professionalism and cleanliness are actually prioritized.
To the owner or manager—if you are reading this, I’d welcome the opportunity to share my feedback directly. Please let me know how I can reach you.
If I could give zero stars, I would.
Atmosphere: 2
Food: 1
Service: 1
G DJ (Geri)
I was craving fish after my appointment at KP Sand Canyon, so I looked up recommendations on Google. This place was the most promising. I was blown away. It checks all the boxes for a 5-srar experience. The menu is reminiscent of California Fish Grill, with prices slightly higher due to location. But the food was amazing. The ambiance is unbeatable, the service prompt and friendly. It did not feel like a fast-food type of dining experience at all. My salmon was perfectly seasoned and was tender and flaky. The Brussels sprouts were delicious as well. Make sure you leave room for dessert because their pastry selections were decadent and mouthwatering. Highly recommend!
Food was overpriced. Had a salmon bowl and the fish had many large bones.
Coffee was not great, even the fresh cup that was brewed.
Service was horrible. At 1001 pm even though the kitchen was still cooking and people were on the patio we were told the restroom was not available because they closed at 10pm.
Atmosphere: 5
Food: 1
Service: 1
Beautiful patio and really good seafood plates! They do a happy hour too. Place is a gem.
Atmosphere: 5
Food: 5
Service: 5
I LOVE this place. Great food, service, and prices.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat some good fish!
Atmosphere: 5
Food: 5
Service: 5
1. We were swarmed but flies.
2. Poke was flavorless, fish, rice and Sriracha... Rice was hard
3.Wife said ahi tuna salad was good so not terrible but won't b back
Atmosphere: 1
Food: 1
Service: 2
If I could give this place ZERO stars I would! The staff is rude, unfriendly, and do not know what they are doing. The plates were extremely dirty and the bathroom is a whole other story. The manager is also very RUDE! Everyone there is poorly trained and treat customers disgustingly. I will not be coming here again.
The food and atmosphere was very good. I loved it
Staff handle everything with care.
Food: 5
I had my lunch in this restaurant couple of days before. I had delicious Corn chowder soup And I had a grilled Tuna plate with salads and French fries. Thank you guys
Atmosphere: 4
Food: 4
Service: 4
Just go there !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: OC Fish Grilled Salmon Bowl
Restaurantji Recommends
Jazz and food on Fridays is great.
Atmosphere: 5
Food: 5
Service: 5
Real good fish and service
Atmosphere: 5
Food: 5
Service: 5
The only thing saved the night was the jazz band but I did not have the best experience:
1. I ordered a grilled tuna and it was overcooked and hard to chew.
2. I saw a waitress eating food from the same plate was taking to another table.
3. Staff touched the trash can and replaced trash bag and didn’t wash their hands after that
4. Bathroom was overflowing water from the urinal.
5. All that with overpriced food.
Atmosphere: 4
Food: 1
Service: 1
Extremely Disappointed – Poor Service, Cleanliness, and Zero Accountability
As a small business owner myself, I truly understand the challenges of running a restaurant, but I was deeply disappointed with nearly every aspect of our experience at this establishment—from food to service to overall atmosphere.
Where do I even begin?
Lack of Professionalism:
There was absolutely no consistency among staff—some were in uniform, others were not. No one appeared to have had any kind of training in customer service. We stood at the register for several minutes while four staff members walked past us repeatedly before someone finally decided to take our order.
Food Experience:
We ordered:
- 2 kids' fish and rice
- 1 grilled chicken sandwich (which came out fried and had to be sent back)
- Grilled tilapia
- Fried shrimp
The kids' meals were served in visibly dirty bowls. The rest of the food was average at best—nothing that would make me return. We asked for lemons and were told they'd be brought to us, but after being forgotten, I ended up getting them myself.
Service and Staff Conduct:
Not once did anyone check in on our table. Instead, two staff members were playfully shadowboxing behind the counter just feet away from customers who were eating. It was beyond unprofessional. While we were dining on the patio, staff decided to remove the trash from nearby bins and walked right through the dining area swinging garbage bags—this is absolutely unacceptable in any food establishment.
Lack of Support and Cleanliness:
We asked for a takeout box. No one brought it, so again, I had to go up to the counter to get one. I asked to speak with a manager and was told no one was on duty. That explained everything.
To top it off, I used the restroom on the way out—it was dirty, and there was no paper in the dispenser after washing my hands.
Final Thoughts:
This restaurant desperately needs a manager on shift to ensure staff are held accountable. There was no leadership, no urgency, and no care for the customer experience. Sadly, I will not be returning and absolutely cannot recommend this place to anyone. I’ll be sticking with California Fish Grill, where professionalism and cleanliness are actually prioritized.
To the owner or manager—if you are reading this, I’d welcome the opportunity to share my feedback directly. Please let me know how I can reach you.
If I could give zero stars, I would.
Atmosphere: 2
Food: 1
Service: 1
I was craving fish after my appointment at KP Sand Canyon, so I looked up recommendations on Google. This place was the most promising. I was blown away. It checks all the boxes for a 5-srar experience. The menu is reminiscent of California Fish Grill, with prices slightly higher due to location. But the food was amazing. The ambiance is unbeatable, the service prompt and friendly. It did not feel like a fast-food type of dining experience at all. My salmon was perfectly seasoned and was tender and flaky. The Brussels sprouts were delicious as well. Make sure you leave room for dessert because their pastry selections were decadent and mouthwatering. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Loading...