super rude customer service and i have never saw a such a rude service ever they should watch their mouth if they wanna be successful in the buisness life
Atmosphere: 1
Food: 1
Service: 1
Brian Nguyen
Half mediterranean veggie, tomato soup, and piece of baguette for $8.99. Big mac combo meal is $12.39.
Atmosphere: 3
Food: 4
Service: 4
Blu John Dream Whinnery
Broccoli soup is the only way to go
Atmosphere: 5
Food: 5
Service: 5
J Yi
Too many people always talking and busy. If you are searching for a quiet place to meet and talk. Stay away.
Atmosphere: 3
Food: 4
Service: 5
Mr. CH
Very dirty,not clean,limited time for seat in the table,worst experience
SUSEJ_TLUC
The manager is mad rude. Poor customer service. Dude should go work as car salesman.
Arnav Patel
The staff was so nice, they helped us where ever they could and cared about us. The food was great and the decorations were solid
Atmosphere: 5
Food: 4
Service: 5
Maryam Mokhberi
Service and vibe is very good,. Cleanliness could be improved, especially the tables and restrooms.
Atmosphere: 4
Food: 4
Service: 5
Sathya Pramod Prasad
Very poor service, extremely slow, takes 40 mins for lunch orders which is unacceptable. Tables are not cleaned in time and order placed is not followed.
Atmosphere: 2
Food: 3
Service: 1
Rachel Peress
Panera is very expensive for what you get. Small portions. That's why they give bread as a side to fill you up. Food is good just not worth the price
Be warned they will try to remove you here if you are on a laptop or reading even if you bought something. “It’s getting too busy” per the manager. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
umut ince
The number of employees is very insufficient. The order waiting time is very long.
Pam’s Reviews
Have always loved Panera food items. Stopped by with a free cookie reward on my app and ordered 2 seasonal items:
Strawberry Poppyseed Chicken Salad but with the Fuji Apple Chicken Salad dressing, was so good and refreshing on a hot day!
Also tried their Mexican Sweet Corn Chowder - it was ok, not one of my favorite soup items on their menu.
The atmosphere was a little crowded, lots of people hiding out inside from the heat so seating was a little bit of a wait around 2PM. I imagine it’s not always like this, just one of those fluke days!
Atmosphere: 4
Food: 5
Service: 4
Mike H
I've placed many orders at this location in the past, and I've observed the quality significantly drop over time. However, after today, I'm done with this location. Firstly, 1/3 of my order was missing. Then, when I tried to use my refund, I still had to pay the delivery fee despite the original order having free delivery. Secondly, there was hair in the salad we'd ordered. Absolutely unacceptable.
nay
I came here with friends to study and was really disappointed by how the manager treated us. We sat at a larger table however it was appropriate given that there was 5 of us sitting at a table for 4. We had laptops and books we were already crammed together. Although we had ordered food and drink, the manager told us it wasn’t enough to justify taking up the table, he repeatedly told us to move to a smaller table, even after we moved to a smaller table the first time they asked. The treatment we received made little sense given our cooperation and understanding. There was no policy explicitly shown which would have notified us about this. I would understand this behavior if there was a dinner rush however there were many available seating options.
We weren’t being disruptive at all, but the way the situation was handled felt unnecessarily rude and overall made me feel embarrassed. I’ve always thought of Panera as a comfortable place to relax or get work done, but this experience really changed that. A little courtesy and clear communication would have made all the difference
super rude customer service and i have never saw a such a rude service ever they should watch their mouth if they wanna be successful in the buisness life
Atmosphere: 1
Food: 1
Service: 1
Half mediterranean veggie, tomato soup, and piece of baguette for $8.99. Big mac combo meal is $12.39.
Atmosphere: 3
Food: 4
Service: 4
Broccoli soup is the only way to go
Atmosphere: 5
Food: 5
Service: 5
Too many people always talking and busy. If you are searching for a quiet place to meet and talk. Stay away.
Atmosphere: 3
Food: 4
Service: 5
Very dirty,not clean,limited time for seat in the table,worst experience
The manager is mad rude. Poor customer service. Dude should go work as car salesman.
The staff was so nice, they helped us where ever they could and cared about us. The food was great and the decorations were solid
Atmosphere: 5
Food: 4
Service: 5
Service and vibe is very good,. Cleanliness could be improved, especially the tables and restrooms.
Atmosphere: 4
Food: 4
Service: 5
Very poor service, extremely slow, takes 40 mins for lunch orders which is unacceptable. Tables are not cleaned in time and order placed is not followed.
Atmosphere: 2
Food: 3
Service: 1
Panera is very expensive for what you get. Small portions. That's why they give bread as a side to fill you up.
Food is good just not worth the price
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Be warned they will try to remove you here if you are on a laptop or reading even if you bought something. “It’s getting too busy” per the manager. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
The number of employees is very insufficient. The order waiting time is very long.
Have always loved Panera food items. Stopped by with a free cookie reward on my app and ordered 2 seasonal items:
Strawberry Poppyseed Chicken Salad but with the Fuji Apple Chicken Salad dressing, was so good and refreshing on a hot day!
Also tried their Mexican Sweet Corn Chowder - it was ok, not one of my favorite soup items on their menu.
The atmosphere was a little crowded, lots of people hiding out inside from the heat so seating was a little bit of a wait around 2PM. I imagine it’s not always like this, just one of those fluke days!
Atmosphere: 4
Food: 5
Service: 4
I've placed many orders at this location in the past, and I've observed the quality significantly drop over time. However, after today, I'm done with this location. Firstly, 1/3 of my order was missing. Then, when I tried to use my refund, I still had to pay the delivery fee despite the original order having free delivery. Secondly, there was hair in the salad we'd ordered. Absolutely unacceptable.
I came here with friends to study and was really disappointed by how the manager treated us. We sat at a larger table however it was appropriate given that there was 5 of us sitting at a table for 4. We had laptops and books we were already crammed together. Although we had ordered food and drink, the manager told us it wasn’t enough to justify taking up the table, he repeatedly told us to move to a smaller table, even after we moved to a smaller table the first time they asked. The treatment we received made little sense given our cooperation and understanding. There was no policy explicitly shown which would have notified us about this. I would understand this behavior if there was a dinner rush however there were many available seating options.
We weren’t being disruptive at all, but the way the situation was handled felt unnecessarily rude and overall made me feel embarrassed. I’ve always thought of Panera as a comfortable place to relax or get work done, but this experience really changed that. A little courtesy and clear communication would have made all the difference
Atmosphere: 1
Food: 1
Service: 1
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