This place used to be very good few months ago. we were regulars and would recommend to others. But now quality has gone down drastically. Chef change , management change?? who knows! We visited yesterday. Onion pakoras came at room temperature. mysore bonda was like rubber and not edible. dhal was more a lentil soup with no flavor. One waiter running around serving everybody in the restaurant not caring about customer satisfaction. Horrible experience!
Atmosphere: 3
Food: 1
Service: 2
Padra Pazoki
Super unprofessional staff — they act like they’re still back in India and have no idea how to treat customers with respect. I ordered only two items, and it took 40 minutes to get ready. I asked twice if my order was ready, and the guy was extremely rude, just kept saying “go sit down.” When I finally got my food, it was completely cold, the bread wasn’t fresh, and the rice was terrible. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Thomas Cherian
Second time visiting this place. Highly recommended. We drove from Inland Empire Redlands/Highlands area. Looking for authentic south Indian cuisine as we are from there and not many places available. Good ambience, very tasty and flavorful food with enough quantity. Be aware you seat yourself and order from the QR code on your table. Nobody comes to take your order personally. They will clean up after you but you also pack your own to-go food and supplies are provided for that. Will be visiting again and next time will be breakfast items. Please try out this place. You will love it. Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Islam Safwat
Bad service
Atmosphere: 1
Food: 3
Service: 1
Mahitha
To start with, the food here is good — that’s the main reason we often visit this restaurant. It’s also close to my husband’s workplace, which makes it convenient.
However, we recently had a disappointing experience. On Thursday, my husband ordered a takeout for three biryanis: one Goat Gongura Biryani and two Chicken Gongura Biryanis. But what we received was one Chicken Dum Biryani and two Chicken Gongura Biryanis. Except for one item, the rest of the order was incorrect. We were still charged for the correct items on the receipt, so it was quite frustrating. We understand mistakes happen — that’s not the issue.
The real problem is the service. My husband tried calling to make a small change right after placing the order — he called 15 times, but nobody answered. When he went down to the restaurant, the front-desk person said, “We don’t answer calls when it’s busy.” The restaurant had only two tables occupied, so that explanation didn’t make sense. When my husband mentioned he had called 15 times, the person even asked him to prove it, and when we showed it, he had no response.
We also tried calling for two more days to discuss the wrong order — again, no one ever picked up.
Even for dine-in, the service is not very pleasant. You have to order online, and no staff comes to take your order at the table. While placing the order itself, the system asks you to add a tip upfront, even before seeing how the service is — which doesn’t feel right. Food takes a long time to arrive, and the staff seem disinterested in customer requests.
Food quality deserves appreciation, but the customer service really needs improvement. If that’s fixed, this place could easily become one of the best.
Atmosphere: 3
Food: 3
Service: 1
HT
The flavor of the dishes was fine, but the hygiene was terrible. It was completely self-service — we even had to get our own water and clean the table ourselves. The server was talking to customers without wearing a mask, and the cutlery was placed uncovered on the table. It felt very unsafe, especially during the COVID situation.
Supratik Ray
Been a customer for 10 yrs, this place has gone down the drain since in past 2 years, serving size in carry out order is sometimes 50%, came for breakfast today to find only buffet for 10.99 but only plain dosa which is soggy
Atmosphere: 1
Food: 1
Service: 1
SSS
On Friday, October 10th around 9:15 PM, we placed our order just before closing. While we were eating, the staff began cleaning with strong detergents, and the smell made it very uncomfortable to enjoy our meal. For the amount we’re paying, this level of management and hospitality is unacceptable. It didn’t feel welcoming at all.
Atmosphere: 1
Food: 2
Service: 1
Tim Pankov
I waited 30 minutes for my order, although when it arrived they said 5-10 minutes, there was a terrible smell inside
Went for their buffet breakfast at 10:30, but was told they do not have enough food and are not taking anymore customers. People in there were waiting for more than 30 minimum for simple dosa. Don’t waste your time going there
Atmosphere: 1
Service: 1
fake4tiktok
Please don’t waste your money, time and appetite.
Rigveda Vangipurapu
Vijayawada biryani is great
Atmosphere: 4
Food: 5
Service: 4
Prathima Naidu
This place is a total waste of money. Dosa was COLD!!!! Food was mediocre at best. Go next door to Inchins. This place looked busy but service and food quality sucked big time. Also not cheap for a self serve restaurant. SUCKS BIG TIME
Atmosphere: 1
Food: 1
Service: 1
Yogendranath putalapattu
We ordered chilli chicken, but unfortunately, the chicken was very hard. When we raised this concern, the staff mentioned that they usually deep-fry the chicken in the morning itself and then use it later for preparing dishes. Because of this, the chicken did not taste fresh and was not enjoyable.
This place used to be very good few months ago. we were regulars and would recommend to others. But now quality has gone down drastically. Chef change , management change?? who knows! We visited yesterday. Onion pakoras came at room temperature. mysore bonda was like rubber and not edible. dhal was more a lentil soup with no flavor. One waiter running around serving everybody in the restaurant not caring about customer satisfaction. Horrible experience!
Atmosphere: 3
Food: 1
Service: 2
Super unprofessional staff — they act like they’re still back in India and have no idea how to treat customers with respect. I ordered only two items, and it took 40 minutes to get ready. I asked twice if my order was ready, and the guy was extremely rude, just kept saying “go sit down.” When I finally got my food, it was completely cold, the bread wasn’t fresh, and the rice was terrible. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Second time visiting this place. Highly recommended. We drove from Inland Empire Redlands/Highlands area. Looking for authentic south Indian cuisine as we are from there and not many places available. Good ambience, very tasty and flavorful food with enough quantity. Be aware you seat yourself and order from the QR code on your table. Nobody comes to take your order personally. They will clean up after you but you also pack your own to-go food and supplies are provided for that. Will be visiting again and next time will be breakfast items. Please try out this place. You will love it. Enjoy!
Atmosphere: 5
Food: 5
Service: 5
Bad service
Atmosphere: 1
Food: 3
Service: 1
To start with, the food here is good — that’s the main reason we often visit this restaurant. It’s also close to my husband’s workplace, which makes it convenient.
However, we recently had a disappointing experience. On Thursday, my husband ordered a takeout for three biryanis: one Goat Gongura Biryani and two Chicken Gongura Biryanis. But what we received was one Chicken Dum Biryani and two Chicken Gongura Biryanis. Except for one item, the rest of the order was incorrect. We were still charged for the correct items on the receipt, so it was quite frustrating. We understand mistakes happen — that’s not the issue.
The real problem is the service.
My husband tried calling to make a small change right after placing the order — he called 15 times, but nobody answered. When he went down to the restaurant, the front-desk person said, “We don’t answer calls when it’s busy.” The restaurant had only two tables occupied, so that explanation didn’t make sense. When my husband mentioned he had called 15 times, the person even asked him to prove it, and when we showed it, he had no response.
We also tried calling for two more days to discuss the wrong order — again, no one ever picked up.
Even for dine-in, the service is not very pleasant. You have to order online, and no staff comes to take your order at the table. While placing the order itself, the system asks you to add a tip upfront, even before seeing how the service is — which doesn’t feel right. Food takes a long time to arrive, and the staff seem disinterested in customer requests.
Food quality deserves appreciation, but the customer service really needs improvement. If that’s fixed, this place could easily become one of the best.
Atmosphere: 3
Food: 3
Service: 1
The flavor of the dishes was fine, but the hygiene was terrible.
It was completely self-service — we even had to get our own water and clean the table ourselves.
The server was talking to customers without wearing a mask, and the cutlery was placed uncovered on the table.
It felt very unsafe, especially during the COVID situation.
Been a customer for 10 yrs, this place has gone down the drain since in past 2 years, serving size in carry out order is sometimes 50%, came for breakfast today to find only buffet for 10.99 but only plain dosa which is soggy
Atmosphere: 1
Food: 1
Service: 1
On Friday, October 10th around 9:15 PM, we placed our order just before closing. While we were eating, the staff began cleaning with strong detergents, and the smell made it very uncomfortable to enjoy our meal. For the amount we’re paying, this level of management and hospitality is unacceptable. It didn’t feel welcoming at all.
Atmosphere: 1
Food: 2
Service: 1
I waited 30 minutes for my order, although when it arrived they said 5-10 minutes, there was a terrible smell inside
Atmosphere: 1
Food: 1
Service: 1
Food is good but service is not. Bad management.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Went for their buffet breakfast at 10:30, but was told they do not have enough food and are not taking anymore customers. People in there were waiting for more than 30 minimum for simple dosa. Don’t waste your time going there
Atmosphere: 1
Service: 1
Please don’t waste your money, time and appetite.
Vijayawada biryani is great
Atmosphere: 4
Food: 5
Service: 4
This place is a total waste of money. Dosa was COLD!!!! Food was mediocre at best. Go next door to Inchins. This place looked busy but service and food quality sucked big time. Also not cheap for a self serve restaurant. SUCKS BIG TIME
Atmosphere: 1
Food: 1
Service: 1
We ordered chilli chicken, but unfortunately, the chicken was very hard. When we raised this concern, the staff mentioned that they usually deep-fry the chicken in the morning itself and then use it later for preparing dishes. Because of this, the chicken did not taste fresh and was not enjoyable.
Food: 1
Loading...