Subway
2222 Michelson Dr Suite 240, Irvine
(949) 475-9050
Recent Reviews
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They never accept subway coupons !
No wonder why this store is 3.7 rating.. service sucks, nothing friendly, as usual the employee feels the owner and cero service customer skills 😒 too bad never ever go back...
Atmosphere: 3
Food: 2
Service: 1
Ordered 3 sandwiches online and they barely put any meat in the sandwich. They take advantage of the fact that the customer isn’t there. Gotta replace the employees for people who are honest
Atmosphere: 1
Food: 1
Service: 1
Had a really bad experience. I ordered a footlong subway sandwich on the app. When I got there to pick up my order, the server ERIC handed me a wrap. I asked them to make a sandwich as that is what I ordered and paid for. The guy called the manager and said that he can do a sandwich but only using the filling from the wrap he made. Then he went ahead and opened up the wrap and started dumping all the fillings onto a bread using his hands, even stuff that fell out of it. It looked so disgusting, unclean, unhealthy and unappetising that I finally had to ask them for a refund. I’m never going back to that store again and telling all of my friends about this experience. Really unacceptable from Subway when the fault was entirely the store’s as they didn’t make the correct order.
Atmosphere: 1
Food: 1
Service: 1
Subway is Subway, right? Not this one! I travel for work and I have never purposely planned to go to a specific Subway when I'm in a town until visiting this store. I've visited multiple times; my
order is always fresh, flavorful, and well portioned. The employees make my food with care and don't just slap it all in a bowl (or between bread) quickly. I was skeptical going back after my first visit as I didn't think it would be the same experience and I was delightfully surprised with the service and quality.
Atmosphere: 5
Food: 5
Service: 5
The worst costumers service horrible
Very slow workers. It looks like they take online orders before walk ins… I was standing there watching them make sandwich after sandwich without taking my order at lunch time…. Maybe I’ll order ahead next time….
Atmosphere: 1
Food: 1
Service: 1
The worst service ever. I’ve been waiting for more than 5 mins with no one is serving me. I kept calling hello hello anyone is here and no one is replying till he appears and he isn’t listening to me properly. I kept repeating every single detail in my order. I never see someone like that in my entire life. So frustrated
Atmosphere: 1
Food: 3
Service: 1
Friendly service and a great sandwich. The cook was cool about me being that guy that comes in 5 minutes before close.
Atmosphere: 5
Food: 5
Service: 5
WOW!!! I didn't eat here! Yet? The reviews are terrible. I'm a digital marketing specialist and I've noticed a lot of SUBWAYS have poor reviews! I'm going to get to the bottom of this! Usually the parent corporate overseas quality control. What is happening with subway? I might have to visit this ? location and check the program!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Woman was so rude . Snapped at me several times about my order . Upset that I came in with a big order . Annoyed when I asked her to put names on them “ give me a second “ , but then didn’t let me talk. She was even rude to her colleagues who were just asking
Atmosphere: 1
Food: 3
Service: 1
Wouldn’t honor deals that app showed were offered at this specific location. Will save a mile next time and go to the Culver location. Much better service there anyways.
Atmosphere: 1
Food: 1
Service: 1
This subway is probably the most iconic one I been too , all the young people that work there make me happy and make me feel like it’s very easy to socialize, the curly head young fella is my most favorite one and deserves a raise , all the people in there have a good time. 5 STARS TO THEM ALL!!
Poor customer service.
I don't like the services for what servers did. I think that happened several times. They just saw you are Asians, and intended to give you a little vegetables or meat, or even not to give you something you want or you need or what you ordered.And the other thing is that they might think you didn't know the English or Spanish. If number two is double cheese, I just didn't know why they wanted to give me only one cheese above.That was the pretty bad services I haven't met before. That two women worked a long time in the store. I won't come to this store forever.
Atmosphere: 1
Food: 1
Service: 1
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