KFC

Name: KFC
Address: 1300 Broadway Cir, King City, California, 93930, US
Telephone: (831) 385-6921
Price range: $
Rating: 2.6

$ • Chicken, Fast Food, Chicken Wings

Hours:
1300 Broadway Cir, King City
(831) 385-6921

Menu Order Online

About KFC

KFC is known for its fresh food, fast service, and clean environment. The restaurant consistently provides good customer service, with staff being friendly and apologetic if mistakes occur. The food is tasty, with options such as the 2-piece meal with mashed potatoes and coleslaw. The interior and bathrooms are always clean, and the staff is attentive and accommodating. One standout employee, a friendly and tall woman with pink glasses, has made a positive impression on customers with her exceptional service, taking accountability for mistakes and going above and beyond to ensure customer satisfaction. Overall, KFC is a reliable and pleasant dining experience.

Recent reviews highlight a mixed experience. Customers appreciated the great service, noting staff patience and kindness, especially when assisting an elderly gentleman. However, some found the restaurant less satisfying overall. They were disappointed that biscuits were not available and could not be substituted with anything, even half a side dish. The value was questioned, as the coleslaw portion was very small—only 3 chicken pieces and 5 bites of coleslaw—leading to comments about the price possibly being higher due to the new CA minimum wage. Concerns about plastic waste were also raised, with diners receiving large plastic and brown bags despite dining in, which was seen as not eco-friendly.

Additionally, some customers reported issues with cleanliness and service quality. One visitor described the restaurant as very dirty, with water at the bathroom entrance causing a slip hazard. They felt the staff was inattentive, as no one responded when they called out, and there was a mistake with the potatoes, making the experience feel chaotic and unprofessional. Overall, while some customers enjoyed their visit, others experienced notable problems with cleanliness, service, and value.