Chipotle Mexican Grill

8005 Fletcher Pkwy, La Mesa
(619) 589-2258

Recent Reviews

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Chuck Ringdahl

Get very little for what you pay for

Parking: Limited

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 5

Boyd Plays

Absolute Dog Crap, Lady would not speak up, Messed up my order, Very messy environment, 0 Stars if I could… 👎🏼

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pinto Beans

Chris Grace

Dirty inside, brown guacamole, ran out of cheese, very unfriendly staff. I don't know if it was the time we went, but a whole hour before close shouldn't be a problem especially for takeout. If you order online something WILL be wrong and the online customer service runs you in circles trying to report a problem with an order, and ordering inside is no better. Given them enough chances at this location, but we're done with chipotle as a company from now on.

Atmosphere: 1

Food: 1

Service: 1

Lisa Barker

I did Uber eats. Chipotle got one item wrong, the food was bland. It's not a place I would eat at again.

Food: 3

Mary White

It's like rolling dice at this location. Sometimes you're satisfied with your portions or sometimes you're not. This recent order I've made I literally have maybe 4 peices of chicken in my chicken bowl. That's what I get for ordering online I guess.

Ycaelo Solomon

Food looked terrible n they were out of everything. Didn’t even wanna waste my money

Ryan Richardson

Don't order online here they will literally give you half a burrito my burrito isn't even longer than my fingers , also their drive thru isn't even a drive thru it's only for online orders but you won't know that until you are already in it

Atmosphere: 1

Food: 1

Service: 3

Phillip Gutierrez

Overpriced

Jose Chong

Audrey helped me out with a large last minute order. Thanks Audrey!

Atmosphere: 3

Food: 5

Service: 5

Cam M.

I rarely leave reviews that give me a negative experience, but honestly I feel as though it's completely fair for this particular Chipotle location getting 0-1 star rating...

Before I went to the store, I redeemed my points on the Chipotle app for a side of regular chips and salsa like I've done for years, and I know that there is a $5.00 minimum cost to redeem rewards usually.

So I always get 1 side of chicken that is usually about $3.95 - $4.87 depending on the store and then 1 side of brown rice or 1 side of black beans for about $1.87 - $2.00 or so with taxes and everything totaled up.

I honestly know all those prices in the back of my mind just because I'm a numbers guy in general, and I've been to many Chipotle locations for this particular order and I know I have enough $ for it and just plan on spending about $6-$7.

But at this particular location, the girl who made my food for me - and then rang me up as cashier was the same girl, and deliberately told me the wrong price I was supposed to be paying for what I was paying for while I asked for the food and even though I've brought this up to her in the checkout, she gave me a 'fake' receipt (of the transaction we verbally agreed I would be paying because it's literally what I ordered...) and then never gave me the actual 'real' receipt showing the price that I actually paid. Like she tried to just get rid of me by trying to get the transaction done as fast as she could, but she didn't do it properly. She literally made me pay an extra three dollars and some change for no reason just because she didn't wanna go back and do the transaction properly the first time through like a regular person.

I think because she honestly just did not know how to fix the transaction or how to do something with my rewards like I think she's just new or something or in a bad mood and she straight up just wanted me to believe that I was paying $6.08 but when I got my Apple Pay receipt, it was about $4 dollars more than that original price that she verbally told me (she never mentioned the cost being $9.71, she literally told me $6.08 before I tapped my phone to use Apple Pay!) I was even trying to talk to her about it because she was acting like she didn't care because my chips and salsa reward along with that it should've brought the price down a few dollars. And had no idea why it was $9.71 with the rewards included because that's the price of a whole bowl!

I honestly thoroughly communicated what I was expecting to pay from the beginning when I just asked her for one side of chicken and one side of brown rice... She literally just tried to get me to pay a few more dollars and I need to just because I think she didn't know how to erase the transaction or do it without a managers, permission code, or something like that you know... so she literally printed out a receipt acting like I paid six dollars and some change and my rewards went through when in reality I was billed about $10 for no reason and I would've never gone into the Chipotle and buy anything if I knew it was gonna be more than a few bucks because I really don't feel like chipotle is even worth it to begin with.

We all know the service is hit or miss and there's a new person that takes my order every time I come in to any location it's like just sometimes a very young person who hasn't been properly trained or who just seriously could not care any less about other people's money or their job at all at some Chipotle locations like this that ruin the experience of just trying properly redeem rewards points as a (previously) very loyal customer. I feel like Chipotle literally just complicates everything for some locations, but just because of the lazy employees is what is bringing this location with a fairly rated 0-1 stare in my opinion so I asked for a refund.

W

Atmosphere: 1

Food: 1

Service: 1

Jaron Langham

I go out of my way to avoid this Chipoltle. It's the absolute worst one in the U.S. I'm military and have eaten Chipotle all around the country. Until I find a worse one, this review shall stay the same.

Ky G

If you eat here be prepared for staff to have nothing but horrible attitude. The unprofessionalism is truely shameful

Atmosphere: 2

Food: 3

Service: 1

Tony Pisciotta

I normally get freshly made quality food from any chipotle. This is the first time ordering from this location I got the brisket Bowl it was lukewarm at best was not happy with this order

Atmosphere: 3

Food: 2

Service: 3

Mrs.firlzzz love

The food was undercooked … I’m pregnant and pray I don’t get food poisoning or else there will be a problem .

Atmosphere: 1

Food: 1

Service: 1

David Taron

Great place for good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito, Vegetarian Salad Bowl

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