I come to this store everyday. Usually I order pick up in store. Today 11/12/25 around 10:07-10:10am the two ladies that helped me at the window were very rude and had no customer service skills, also laughed at me waiting for my drink when I informed them I was still waiting for my second item, I’m not a Karen but don’t be disrespectful if you don’t like your job, cause I’d be wrong if I slapped that grin off your faces right? Do better. Will be going to a different location from now on(:
Atmosphere: 1
Food: 1
Service: 1
Karen Gwaps
I was disappointed because I’ve been a customer here, yesterdat I ordered 2 white chocolate mocha with Soy, grande and Venti size, I redeem my rewards for my White Chocolate mocha Venti, i don’t know why but everytime I redeem my rewards my coffee doesn’t taste good. Like they don’t do it right. Sometimes my white chocolate mocha has no taste and yesterday was worst, it’s not coffee, It doesn’t taste white chocolate mocha that i always ordered here everyday. Its really frustrating coz when I drink my coffee I’m already at work and i can’t go back to change it.
DORIS WIGHT
My favorite drive through place. Most of the time I see a smily face on my cup or something similar. I appreciate all the Barristas at this specific location!
Atmosphere: 5
Food: 5
Service: 5
Jessica Chanchico
I had a drive thru order and when I asked to change my drink to iced the 2 baristas refused to change my drink and suggested I get back in the drive thru line. They said management does not allow it. What a poor excuse. The people there are jerks and have no idea sense of customer service. Other Starbucks would have changed my drink but this guy was saying that other people were waiting behind me. It wouldnt take long to make an iced coffee. Sad to say I will not come back to this location. If you get your order wrong they will not help you.
Clarissa Murillo
What in the world!! Whoever made my matcha need to be fired. It barely has any matcha only milk not green at all. Truly disappointing!!
Service: 1
Luis Felipe H.
Starbucks bathroom policy is absolute trash. I am a recurring customer with an app and can show how many purchases I make yet just because I need to use the restroom and I’m not gonna purchase something yet I’m a reoccurring customer and I can’t use the restroom? Absolute trash policy
Dru D.
Eh it was ok
Atmosphere: 3
Food: 3
Service: 4
Michele Molina
Best iced coffee ever made at a Starbucks, and that's saying something! Excellent service and very clean!
Atmosphere: 5
Food: 5
Service: 5
Leesa McGarvey
Six baristas on the floor and not one could say hi to me. Also waited for a mobile order for about 10 minutes before being acknowledged. As a former employee, this saddens me. I’m not sure who was running the shift this morning, but the partners were not very happy to be there.
Had the occasion to be in La Mesa and drove by and saw Starbucks so I went in for my favorite hot chai tea latte made with half and half. It was made to perfection. The cashier was very nice and the line although long moved very quickly along. Thank you Starbucks for my happy drink
Atmosphere: 5
Food: 5
Service: 5
cristina rodriguez
I ordered 3 drinks and not one of them were what I asked for.
Noe Perez
Bad customer service 😑
Atmosphere: 1
Food: 1
Service: 1
Idoniboye Bagshaw
I went in to ask for drinking water. I was denied drinking water unless I buy something from the store. Only God knows how much I have spent on Starbucks. I told her I have Cold brew in my car, I recently purchased from Starbucks.
Atmosphere: 1
Service: 1
Zee Garcia
I had the Lavender Oatmilk Latte hot and it was perfect 👌. With a slice of banana bread warmed. Perfect pair for early morning.
I come to this store everyday. Usually I order pick up in store. Today 11/12/25 around 10:07-10:10am the two ladies that helped me at the window were very rude and had no customer service skills, also laughed at me waiting for my drink when I informed them I was still waiting for my second item, I’m not a Karen but don’t be disrespectful if you don’t like your job, cause I’d be wrong if I slapped that grin off your faces right? Do better. Will be going to a different location from now on(:
Atmosphere: 1
Food: 1
Service: 1
I was disappointed because I’ve been a customer here, yesterdat I ordered 2 white chocolate mocha with Soy, grande and Venti size, I redeem my rewards for my White Chocolate mocha Venti, i don’t know why but everytime I redeem my rewards my coffee doesn’t taste good. Like they don’t do it right. Sometimes my white chocolate mocha has no taste and yesterday was worst, it’s not coffee, It doesn’t taste white chocolate mocha that i always ordered here everyday. Its really frustrating coz when I drink my coffee I’m already at work and i can’t go back to change it.
My favorite drive through place.
Most of the time I see a smily face on my cup or something similar.
I appreciate all the Barristas at this specific location!
Atmosphere: 5
Food: 5
Service: 5
I had a drive thru order and when I asked to change my drink to iced the 2 baristas refused to change my drink and suggested I get back in the drive thru line. They said management does not allow it. What a poor excuse. The people there are jerks and have no idea sense of customer service. Other Starbucks would have changed my drink but this guy was saying that other people were waiting behind me. It wouldnt take long to make an iced coffee.
Sad to say I will not come back to this location. If you get your order wrong they will not help you.
What in the world!! Whoever made my matcha need to be fired. It barely has any matcha only milk not green at all. Truly disappointing!!
Service: 1
Starbucks bathroom policy is absolute trash. I am a recurring customer with an app and can show how many purchases I make yet just because I need to use the restroom and I’m not gonna purchase something yet I’m a reoccurring customer and I can’t use the restroom? Absolute trash policy
Eh it was ok
Atmosphere: 3
Food: 3
Service: 4
Best iced coffee ever made at a Starbucks, and that's saying something! Excellent service and very clean!
Atmosphere: 5
Food: 5
Service: 5
Six baristas on the floor and not one could say hi to me. Also waited for a mobile order for about 10 minutes before being acknowledged. As a former employee, this saddens me. I’m not sure who was running the shift this morning, but the partners were not very happy to be there.
Atmosphere: 1
Service: 1
Fast n friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had the occasion to be in La Mesa and drove by and saw Starbucks so I went in for my favorite hot chai tea latte made with half and half. It was made to perfection. The cashier was very nice and the line although long moved very quickly along. Thank you Starbucks for my happy drink
Atmosphere: 5
Food: 5
Service: 5
I ordered 3 drinks and not one of them were what I asked for.
Bad customer service 😑
Atmosphere: 1
Food: 1
Service: 1
I went in to ask for drinking water. I was denied drinking water unless I buy something from the store. Only God knows how much I have spent on Starbucks. I told her I have Cold brew in my car, I recently purchased from Starbucks.
Atmosphere: 1
Service: 1
I had the Lavender Oatmilk Latte hot and it was perfect 👌. With a slice of banana bread warmed. Perfect pair for early morning.
Atmosphere: 3
Food: 5
Service: 3
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