Ono Hawaiian BBQ

$ • Hawaiian

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About Ono Hawaiian BBQ

Ono Hawaiian BBQ is a restaurant known for its fresh, flavorful Hawaiian-style dishes served in large portions at affordable prices. Customers praise the food for being excellent, with the Island Spice Grilled Fish Aloha Plate being cooked perfectly, silky, and melt-in-your-mouth. The Chicken Katsu is also highly recommended for its juicy interior and crunchy outside, while the Kahlua plate with shredded pork, chicken Katsu, steamed cabbage, white steam rice, and macaroni salad offers a balanced and tasty meal. Many customers enjoy the plates with mixed chicken katsu and other proteins like pork or beef, noting that the food is not overly salted. The food is made fresh behind the counter, ensuring quality and flavor.

Service at Ono Hawaiian BBQ receives mixed reviews. Some customers highlight friendly and fast service, especially through the drive-thru, mentioning staff members who are fantastic and attentive. However, there are complaints about issues with order accuracy and customer service, including a frustrating experience with incorrect orders, delays, and lack of compensation for inconveniences. One customer shared that they had to wait longer for their order after returning to the restaurant and felt the staff did not address their concerns properly. Additionally, some customers faced problems with the soda machine not working, leading to additional charges and disappointment. Overall, despite some service hiccups, many find the restaurant a good place for tasty, large Hawaiian plates.